NAWWAF AWWAD

Chief Operations Officer

Al Khobar

009**-**-***-****

adkf2w@r.postjobfree.com

M.SC. Industrial Eng.

B.Sc. Electrical Eng.

Management

Hospital Management

IT Operations

ERP Implementations

Project Management

Solutions Architecture

Problem Analysis/Resolution

Leading Operations at various levels

IT Procurement

Construction (Low Current and IT)

Performance Improvement

Coaching and mentoring

Cost Reduction & Control

Team Building & Leadership

Change Management

Business Consulting

Canadian, married to a Saudi Medical

Doctor

( (زوج مواطنة

Senior management positions and project management 25+ years of experience managing complex projects in Healthcare, Construction, Oil & Gas, Software Development, Telecommunications, and Financial industries.

Expertise in leading and mentoring cross-functional, diverse teams to successfully complete multiple projects simultaneously. Strong communication skills, including identifying client needs, resolving conflict, and creating win-win solutions

2019 - 2020 Chief Operations Officer

Saudi German Hospital - Dammam

Achieved the startup of the new Hospital in Dammam. Completed all the necessary activities towards the licensing by the different authorities and activating the hospital operations

Manage and Oversee:

Recruitment of Medical and Admin hospital staff

Handover from the Construction Contractor and commissioning hospital infrastructure systems and biomedical equipment into operations

Devising and implementing operation strategies that were materialized into the successful launch of the hospital

Adapting the operations to comply with the Covid-19 crisis including modifications of the hospital wards to accept more ICU patients Covid -19 safe operations with Zero Cross Infections Community outreach activities and participations in different events and establishing relations with the business community Hospital Startup

MOH Licensing and CCHI Registration

Civil Defense

Municipality

Insurance negotiations

JHAH Contracting

Hospital Operations - Overseeing the different teams Supply Chain

Support Services

Revenue Cycle Management

Inpatient and Outpatient Services

Medical Records

Information Technology

Maintenance and Biomedical

2017 - 2019 Chief Operations Officer

Almoosa Specialist Hospital - Hofuf - Saudi Arabia Part of the Hospital Management team, member of several management committees and strategic initiatives. and provided broad ranging consultation to executive management with focus on business development. Initial assignment was as IT Consultant with the following scope:

Consultant on the implementation of cloud-based Oracle ERP as well as the integration with the Hospital Management Information System. Consultant on the implementation of a new Hospital Management Information System

Evaluated, recommended and implemented technology solutions. Tracked, investigated and pro-actively rectified critical issues leading to project delays.

Developed and implemented IT and interdepartmental policies and procedures, and established baselines for IT services. Assigned as COO to manage the Hospital operations and support the medical staff. Under the COO reports

Education

Skills

Personal

Summary

Work experience

Human Resources and Recruitment – Closely involved and directly managing the day to day Operations. Leading review of HR policies and procedure, staffing plans, and Saudization

Information Technology – Oversee the design of IT systems for the new North Tower (250 beds hospital). Design and installation of IT solutions and support systems for the new Health Sciences College Support Services (Security, Transportation, Housekeeping, and Laundry) – managed the transformation to outsourcing for high cost operations in laundry and security

Business Operations (Admission, Billing, and Business Development) Supply Chain Cycle Management (Warehouses, Planning, Procurement)

Business Development – part of the Strategic Investment Committee, University of Chicago Affiliation Development Team, ans JHAH Contract Development Team

2006 - 2016 IT Director

Saad Group (Hospital, Real Estate, Schools, Industrial, Banking)

Managed the complete life cycle of moderately-to-highly complex projects and directed IT divisions to deliver development, operations and maintenance for more than 5000 users at different locations. As a member of the Hospital Operations Committee and the Hospital Management Committee, collaborated with other committee members to identify business needs and opportunities, ensure IT/Business alignment, service continuity and swift problem resolution Directed the execution of system development, testing, data migration, parallel runs, and rollout for a homegrown comprehensive Hospital Information Management System covering medical, financial and administrative business functions and integrated with Oracle ERP system.

Implement new financial systems in the banking and the financial arms of the group and complete the upgrade and expansion of the core banking solution.

Oversee the implementation of core banking and risk management systems of financial and banking services.

Directed the development and implementation of in-house built Learning Management Systems for Saad Nursing College and Saad Schools.

Design and execute new network security solution for different group locations including different firewall layers to enhance security and link services between branches, reducing investments on redundant acquisitions.

Spearhead the IT construction works for Saad Specialist Hospital Health Sciences Center, Saad International Schools, and Maaden Ras Al Zour Project (Design to Commissioning) and the Royal Commission Residential Dorms in Jubeil. (Low Current Systems) Supervised the installation of infrastructure backbone for cooling, server hardware, networks, exchange servers, storage, D/R and UPS at the hospital data centers. Completed two datacenters in one year. Enabled objective and fact based decision making within the organization through the utilization of operations data and real time KPI dashboards.

Directed the design, implementation and maintenance of Fire Alarm, CCTV, BMS (Building Management System), Physical Security, TV head-end systems, home automation, and smart homes, and VOIP telephony across all Saad Group locations.

2005 - 2006 Project Leader, Medical Information System (SAHL) SAP COMPUTER CENTER (SCC), Saudi Aramco

Project Leader, Medical Designated Facilities Rollout Reporting to General Manager of SAP Computer Center

Provided hands-on oversight to the rollout of the MDFS Application to 107 medical facilities throughout the Kingdom of Saudi Arabia to facilitate the provisioning of Health Services to Saudi Aramco employees kingdom- wide.

Facilitated the communication and coordination with the management of the Designated Medical Facilities (privately owned facilities) and Saudi Aramco teams.

Supervised Rollout Team and site readiness activities as well as the training development and delivery.

Reviewed and analyzed financial process at the service provider site to facilitate the change management activities and SAHL integration. Designed and coordinated the infrastructure upgrade activities at several facilities including Internet connectivity. Developed a secure solution for access to Corporate Resources 2002 - 2005 Disaster Recovery Coordinator

Operations Support Group, Saudi Aramco

Managed the deployment of the full solution through all phases of design, procurement (hardware, software, datacenter facilities including power and support, and installations).

Prepared a full Risk Assessment report that covered the impact of several contingencies.

Coordinated several drills to ensure availability of the setup and led the team that maintained and operated the DR setup and datacenter facilities.

Supervised the execution of upgrades and expansion projects, including facilities expansion, network upgrade, firewall replacements, and DR redesign.

Instrumental for enacting the first declaration of a DR incident for Aramco IT services in Aug 2005 while the main production (the Financial Core) system in Dhahran was irrecoverable. The DR center was utilized fully for 6 days running corporate operations and financial management from a remote datacenter, Dubai

2003 - 2005 Supervisor

Operations Support Group, Saudi Aramco

Spearheaded the group in 24x7 monitoring and operation of the SCD landscape (hardware, Operating System, Databases, network, applications, and interfaces), scheduling and maintenance of all scheduled patch jobs, including all financial postings and consolidations transactions.

Oversaw the successful implementation of Control M software that manages the scheduling of financial jobs and transactions posted to the Core system.

Led training of several team members in Unix, Oracle, SAP, Internet services, Veritas Netbackup, BMC Patrol, BMC Control M, and Control D.

Completed the documentation of all Operational Level Agreements for the group operations and the development of an operation manual. Managed the ITIL implementation road map including training delivery. 2000 - 2003 Computing Department Senior Planner

SAP Computer Center, Saudi Aramco

Computing Department Senior Planner and Change Coordinator 1989 - 2000 Deputy General Manager

Dowlog Technologies

Deputy General Manager and Assistant to the President. Dowlog Technologies-Canada

1994 - 2000 Vice President

Canatrade International

Vice President, Montreal, Canada

1993 - 1994 Assistant Operations Manager

Continental Can Saudi Arabia

1991 - 1993 Senior Electrical Engineer

Prophet's Mosque Medina - Saudi Binladen Group

Commissioning of medium voltage electrical systems - managing the operations of the BMS system

1989 - 1991 Teaching Assistant

Industrial Engineering Department-University of Jordan SAP

Teaching Assistant.

1994 - 1996 M. Sc. Electrical Eng (Courses)

McGill University

Course work towards Master's of Science

1989 - 1991 M.Sc. Industrial Eng.

University of Jordan

1984 - 1989 B.Sc. Electrical Eng.

King Fahd University of Petroleum and Minerals

Honors

Internet Applications and Multimedia Seminars & Workshops 1994 – 1999 Certified Master Business Continuity Coordinator, London, UK – Oct 2003 Certified Oracle E-Business Suite Financials Consultant, Bahrain – Feb 2005 Certified SAP SCM Functional Consultant, Montreal, Canada – May 2006 Global Leadership Training, University of Chicago, Chicago, USA June 2018 Education

Training

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