CURRICULUM VITAE
OF
LUCILLE BRONWYN CANHAM
PERSONAL DETAILS
FIRST NAMES: Lucille Bronwyn
GENDER: Female
NATIONALILTY: South African
HOME LANGUAGE: English
OTHER LANGUAGES: Afrikaans/ IsiZulu
CELL NUMBER: 073-***-****/ 063-***-****
POSTAL ADDRESS: 1 D Comet Place
Mariannridge
Pinetown
3610
EDUCATIONAL QUALIFICATION
TERTIARY
YEAR: 2007
INSTITUTION: Boston City Campus & Business
College,
Pinetown
QUALIFICATION: Travel & Tourism [First Year]
COURSES: Tourism Geography
Overview: South Africa
Effective Communications
Life and Communication Skills
Keyboarding
Windows XP
Understanding the Internet
Word Processing
Fares and Ticketing within Africa
[November 2007]
Travel Industry Operations 1
[November 2007]
Introduction to PC [November 2007]
Selling Skills [November 2007]
Business English [November 2007]
SECOND YEAR: Overview: Africa
Travel Industry Operations 2
BSP Overview
Principle of Customer Service
Business Management Techniques
Spreadsheets
Introduction to Business Accounting
(FM)
Reservations and Front-of-House
THIRD YEAR: Planning and Organising
Principles of Marketing Presentation Graphics
CONTACT PERSON: Dr. J.N Thabede
POSITION: Principal
ORGANISATION: Boston City Campus and Business
College, Pinetown
TELEPHONE NO: 031-***-****
FASCIMILE: 031-***-****
E-MAIL: adkf05@r.postjobfree.com
HIGH SCHOOL
YEAR: 2004
INSTITUTION: Mariannridge Secondary School
QUALIFICATION: Matric
SUBJECTS: English
Afrikaans
Business Economics
Travel and Tourism
Geography
Mercantile Law
EMPLOYMENT HISTORY
NAME OF COMPANY: Pinetown Regional Court
PERIOD: Three Months [voluntary]
CONTACT PERSON: Mrs. A. Pandi CONTACT NUMBER: 031-***-****
RESPONSIBILITIES: Filling and Organising of Traffic fines.
NAME OF COMPANY: CNA [Pinetown]
PERIOD: 6 Months
RESPONSIBILTIES: Planning and ordering stock
CONTACT NUMBER: 031-***-****
NAME OF COMPANY: CNA [Hillcrest]
PERIOD: 1 Year
CONTACT PERSON: Susan Pillay
CONTACT NUMBER: 031-***-****
RESPONSIBILITIES: Working with cash, Customer orders
NAME OF COMPANY: IDENTITY [Hillcrest]
PERIOD: 4 Years – 15 October 2008- 8 June 2013
CONTACT PERSON: Sharon Williams-Area Manager
CONTACT NUMBER: 083-***-****
RESPONSIBILITIES: Working with cash, Admin, banking cash, Stock control, Sales and reporting to management, customer service consultant, merchandising, admin, turnover, targets and sales
NAME OF COMPANY: TRUWORTHS [Hillcrest]
PERIOD: 4 years – 15 October 2008 – 8 June 2013
CONTACT PERSON: Tyrone Nair
CONTACT NUMBER 031-***-****
RESPONSIBILITIES: Working with cash, Admin, banking cash, Stock control, Sales and reporting to management, customer service consultant, merchandising, admin, turnover, targets and sales
NAME OF COMPANY: ENA House (DR’s rooms)
PERIOD: 2 Months – 12 August 2012 to 12 October
2012
CONTACT PERSON: Michelle Norman
CONTACT NUMBER: 072-***-****
DUTIES: Reception, dealing with Patients, making appointments, filing, faxing, email, internet, directing calls to doctors, collecting cash from patients.
NAME OF COMPANY: First Car Rental (K.S.I.A)
PERIOD: 22 May 2013 to 16 February 2016
CONTACT PERSON: Gloria Nene
CONTACT NUMBER: 032-***-****
DUTIES: Fuel capturing on spreadsheets, quality checks on vehicles, admin and data capturing, Delivering excellent customer service, dealing with international and cooperate clients, dispatching of vehicle fleet, emailing invoices and vouchers to clients, filing of clients information, bank authorizations on credit and cheque cards, recovering overdue rentals, telephonic quotes and queries, up-selling of rental contracts, delivering vehicles out to clients, assisting with vehicle change overs, assisting with roadside assistance/accidents, auto valet queries, assisting VIP-clients, GPS and map assistance
NAME OF COMPANY: Hyundai Pinetown
PERIOD: Current
CONTACT PERSON: Joash David –Manager
CONTACT NUMBER: 031-***-**** or 076-***-****
DUTIES: Monthly fuel recon, daily orders for all staff, daily staff register, manage switchboard for the dealership –90 ext. lines. Personal assistant for Mark Torrance, maintain daily admin, releasing of new cars and requesting natis docs, controlling of the main reception area, I started as a booking clerk in the service centre for the workshop, daily bookings and complaints was my duties, calling customers about the their service that they received from the service advisor.
Motivational letter
As an individual I am a self-motivated person and I have the abilities to perform well, under pressure. I am very honest and self-disciplined I have learnt to work without supervision at certain situations and tasks. Over the past years I was taught about customer service and always go the extra mile.