Post Job Free

Resume

Sign in

Manager Employee Relations

Location:
Boston, MA
Posted:
February 23, 2021

Contact this candidate

Resume:

TIANYU ZHANG

+1-857-***-**** • https://www.linkedin.com/in/tianyuzhang/ • adkeyh@r.postjobfree.com

SUMMARY

Strategic global human resources leader with 17+ years of progressive HR leadership across industries, cultures, and geographies. Specialize in integrating strategic HR project management, talent management, team management, performance management, business partnership, and building HR programs to align with business strategy, enhance efficiency, and drive results.

EDUCATION

Cornell University, School of Industrial & Labor Relations; Ithaca, NY

Master of Industrial and Labor Relations. Concentration in Human Resources & Organizations

Tianjin University of Finance & Economics; Tianjin, China

Bachelor of Management in Human Resource Management

May 2010

July 2003

PROFESSIONAL EXPERIENCE

Velcro

Director, Global Human Resources — Boston, MA and Manchester, NH (August 2017 – September 2020)

Velcro is a technology-driven, global organization providing fastening solutions that solve problems in simple, elegant and surprising ways for businesses and consumers around the world. 3,600 employees worldwide; $480 million in revenue.

Led all Human Resources activities’ for Corporate and Global functions and Consumer Business Unit – 360 employees

Built and integrated the 5-year strategic plans of the organization with the HR agenda globally/regionally and fully compliant with relevant federal, state and local country laws and regulations in all geographic business locations.

Created and implemented multiple strategic HR initiatives that built a high-performance culture of engagement, connection, accountability, and results orientation.

Acted as Interim Head of Global HR of Velcro and bring regional teams together under “One HR” philosophy and model.

Managed, led, developed and mentored the HR team to optimize engagement and retention.

Evaluated, developed / revised and communicated Human Resources policies and procedures on a global basis; enlisted resources and collaborated with Internal Communications.

Partnered with Global IT Infrastructure & ERP Head to transform segmented teams to integrated “Service Delivery” model.

Had direct responsibility for the global implementation of the HR reporting and management system (Workday HRIS). Oversaw HRIS Manager and engaged all regional HR team members to roll out the HRIS and ensure global utilization.

Led HR work stream for merger and acquisition activities for 2 large acquisitions – integrating AFTC and Petface into Velcro.

Maintained an overall knowledge of regional and global HR policies, programs, legislations, and compliance issues, ensured overarching policies bridge the differences and integrate globally to drive business outcomes and optimize OpEx.

Managed, led, and mentored the HR team, and develop careers of team members to optimize engagement and retention.

Cengage

Senior Talent Program Manager (Contract) — Boston, MA (January 2017 – July 2017)

Cengage is a global educational content, technology and services company for the higher education, K-12, and professional and library markets. 5,000 employees worldwide; $1.5 billion in revenue.

Pioneered workforce succession planning process, career path management, and high potential programs to engage and retain key talent and foster ongoing development.

Built standardized talent acquisition process and applied companywide KPIs of 55 calendar days from Opening Requisition to On-boarding new hires.

Initiated company-wide talent management process including ongoing administration of performance reviews, employee feedback tools, development plans, manager tools and dashboards, and all other related tools, systems and communications.

Tianyu Zhang Page Two

Building Educated Leaders for Life (BELL)

Human Resources Manager (Contract) — Boston, MA (May 2016 – August 2016)

BELL is a national nonprofit organization that partners with schools and community organizations to expand learning opportunities for struggling students in grades K-8. 200 employees in 12 US metropolitan cities; $3.5million grant annually.

Resolved employee relations conflict issues through coaching line managers and employees.

Managed areas of training, staffing, retention, and employee engagement processes.

Novartis Vaccines 2009 – 2015

Novartis Vaccines was one of the business divisions of Novartis International A.G., the third largest pharmaceutical company in the world. Novartis Vaccines operated and commercialized in Influenza, Meningitis, and Pediatric vaccine markets. 7,000 employees worldwide; $2.4 billion in revenue. Acquired by GlaxoSmithKline (GSK) in March 2015.

Global HR Manager — Cambridge, MA (June 2012 – December 2015)

Led GSK US Vaccines R&D Center Project and relocated 150 scientific employees in new facilities in Rockville, MD.

Managed Technical Leadership Program, a two-year rotational leadership development program across US, Germany, Italy, UK, Switzerland, China, India, and Brazil. 85% of participants achieved managerial positions. 90% of talent retained.

Rolled out divisional HR processes globally; ensured timely completion, compliance, and final submission to corporate, including, Performance Management process, organization talent review, and Stock Award Nominations, etc.

Designed and implemented Global Mentoring Program and increased retention rate of top talent by 16 percentage points in 4 years (71 % -> 87%).

Drove talent management and development process improvements at all locations with a focus on global manufacturing head’s staff and next level staff. Facilitated the Talking Talent sessions and identified succession gaps and action plans.

Oversaw and supervised data analysis and project support of a team of 1 HR Analyst, 1 HR Coordinator, and 2 HR Interns.

Designed and led cross-functional strategic HR projects and programs covering 2,600+ employees within Global Manufacturing

Projects: Flight Risk Analysis and Mitigation, Technical Development Global Career Framework, and Global Job Family Architect.

Facilitated biennial Global Engagement Survey result to action deep-dive sessions with global function leaders.

Partnered with Director of Leadership and Management Development to redesign “M Compass” program, the first-time manager development program and enrolled 150 new managers through the program.

Designed corporate leadership program nomination process to ensure fair allocation across all manufacturing locations.

Global HR Analyst — Holly Springs, NC and Cambridge, MA (October 2010 – June 2012)

Developed end-to-end staffing process for Technical Leadership program with distinct approaches in China, India, and Brazil.

Provided online program support of technical knowledge, management skills, and language learnings for top talents.

Organized Global HR Monthly Leadership Meeting with local HR heads around all Vaccines manufacturing sites.

Facilitated performance calibration process and annual merit and incentive planning for Manufacturing function.

HR Generalist — Cambridge, MA (May 2009 – September 2010)

Analyzed competency and knowledge gap and designed action plans for IT functional offshoring project in India.

Introduced redesigned organizational structure & hiring strategies for a new 200 employee manufacturing plant in Germany.

Designed and created Global Engagement Survey analysis reports for North America, Latin America, IT, Procurement, Finance and Communications.

Tianyu Zhang Page Three

Kraft Foods 2006 – 2008

Kraft Foods is a Chicago based global food manufacturing and processing conglomerate part of Kraft Heinz. Approximately 2000 employees in its operations in China; $300 million in revenue in 2008.

HR Manager — Beijing, China (July 2006 – July 2008)

Delivered strong management of diverse human resources functions for client base of 300+ employees at headquarters including staffing, training, organizational development, labor relations, and HR information systems administration.

Designed recruitment strategy action plan and set challenging benchmarks to evaluate recruiting partners.

Successfully staffed 200+ positions at headquarters and R&D laboratories in a timely and effective manner.

Utilized SAP Human Resources Information Systems (HRIS) for personnel changes; designed analysis reports.

Collaborated with HRIS specialist to improve data accuracy on monthly, quarterly, and annual reports from SAP.

Effectively handled labor relations cases in support of organizational restructuring efforts.

Played a key role in the revision of labor contracts and employee handbook to achieve legal compliance.

Led the campaign for Kraft’s recognition as China’s Top Employer in 2008 in a survey conducted by CRF, a Netherlands based Human Resources consulting firm, while partnering with Communications, Compensation, and Marketing departments.

Nestlé 2003 – 2006

Nestlé is a Swiss food and drink processing Conglomerate Corporation. Approximately 6000 employees in its operations in China; $800 million in revenue in 2006.

HR Specialist — Beijing, China (August 2003 – July 2006)

Managed the implementation of HR practices and services among 2,200+ sales employees in 45 regional offices.

Supervised Nestlé campus recruitment and interviews with Assessment Center tool among top universities.

Consulted with personnel on critical HRIS maintenance and database administration projects.

Prepared HR reports detailing turnover, headcount balance, staffing efficiency, organizational charts, and HR ROI’s.

CERTIFICATIONS

Society for Human Resource Management (SHRM) July 2012 Present

Global Professional of Human Resources (GPHR)

Professional of Human Resources (PHR)

SKILLS

Languages: Mandarin Chinese (native), Spanish (Basic), German (Basic)

Computer Software: Microsoft Office, Visio, Workday, ADP WFN, SAP, Adobe Acrobat Professional



Contact this candidate