Curriculum Vitae
A spa and wellness professional with over fifteen years of experience, innovative management techniques, strong pre opening experience and well known of cosmetology and natural product development. (Hair/Skin care).
Employment History:
Supervisor October ‘18 – October’20
J Hair Care, Qatar
Duties included:
Assisted the owner of the business for complete pre-opening procedure and prepared documentation. (E-Commerce based)
Developed and executed plan for the initial set up of business including interior, equipment, raw materials, packaging materials and staff.
Recruited and trained staff for their respective jobs.
Researched and created original hair care products for the company.
Provided information and recommendation about the products to customers
Managed budget, finance, admin, procurement, production, store and distribution within ISO/IAS standard.
Facilitated and arranged regular meetings and discussion with all personnel as required by the company.
Handling operations, orders and shipping (deliveries)
Set and achieved weekly and monthly reports and business targets.
Developed and delivered new and innovative ideas to ensure customer satisfaction.
Assisted in creating and executing marketing and advertising plans/campaigns for the company and products.
Guided and implemented health and safety rules for the work place.
Supervisor/Manager January ‘17– December ‘17
Glambar Beauty Lounge, Doha Festival City, Qatar
Duties included:
Assisted team to develop business setting up of the Beauty lounge
Recruited and trained staff for their respective jobs
Introduced Zenoti application system to help improve staff and product productivity
Provided information and recommendation about the services to customers
Handling operations, reservations and payments
Set and achieved weekly and monthly business targets
Facilitated and arranged regular meetings and discussion with staff and owners
Developed and delivered new and innovative ideas to ensure guest satisfaction
Organized company events like seminars, photoshoots and free workshops
Salon Manager November ‘13 - November ‘14
Grace Beauty Salon, Qatar
Duties included:
Developed business plan for the salon
Implemented complete set up of salon, including inventory procurement and management, creating service menu, recruiting and training staff
Provided information and recommendation about the services to customers
Handled operations, scheduling, reservations and payments
Set and achieved weekly and monthly business targets
Facilitated and arranged regular meetings and discussion with staff and owners
Developed and delivered new and innovative ideas to ensure guest satisfaction
Assistant Manager May ‘12 - October ‘13
Al Houdaj Salon and Spa, Qatar
Duties included:
Developed business plan for the salon
Implemented complete set up of salon, including inventory procurement and management, creating service menu, recruiting and training staff
Provided information and recommendation about the services to customers
Handled operations, scheduling, reservations and payments
Set and achieved weekly and monthly business targets, including retail
Facilitated and arranged regular meetings and discussion with staff and owners
Developed and delivered new and innovative ideas to ensure guest satisfaction
Fitness Professional April ‘11 - April ‘12
Contours Express, Qatar
Duties included:
Created fitness plans and nutrition charts for clients based on their fitness goals
Developed workout routines for clients based on fitness and nutrition charts
Introduced aqua aerobics as a workout program and trained staff
Aerobics Instructor March ‘10 - April ‘11
Indian Club, Qatar
Duties included:
Created fitness plans and nutrition charts for clients based on their fitness goals
Developed aerobics routines for clients based on fitness and nutrition charts
Head Therapist April ‘00 - June ‘03
Rehab Salon, Qatar
Duties included:
Performed various beauty and body treatments
Managed reception and scheduled staff and client appointments
Kept daily records of business and accounts
Resolved client complaints and incorporated feedback into work
Education and Qualifications:
Anjali Ayurveda and Research Center, Kerala, India 2016
Certification in Ayurveda and Panch Karma Therapy
Certification in Yoga Therapy
Tajmeel International Beauty Academy 2013
Carlton Professional Diploma in Beauty Specialist and Facial Machine
Carlton Professional Diploma in Body Therapy and Electrical Machine
ITEC Body Treatments Diploma with body analyzing and body machines
ITEC Beauty Specialist Diploma with skin analyzing and facial machine
Anatomy & physiology
Health, safety and business awareness.
Salon/Spa operation and management
Ananda Spa Institute, Hyderabad, India 2010
CIBTAC skin care and eye treatment diploma with facial machines
CIBTAC body treatment diploma with machines
Indian Academy of Fitness Training, Mangalore, India 2009
Advance Diploma in Fitness and Gym Instruction
Certificate in Primary and Advanced Pilates Instructor Training
Certificate in Spinning Instructor Training
Certificate in Aerobics Instructor Training
Certificate in Diet and Nutrition
Vocational Qualifications
Microsoft Office Suite and various web technologies
Familiar with Salon and Spa Software
Products trained in:
oDermalogica
oThalgo
oAyurveda Products (Oil)
oNail Product - LCN, OPI, Essie
oHair Products - Kevin Murphy, Gold well, Kerasilk
Language Skills: Fluent: English, Hindi, Gujarati