Autumn Drake

Associates Degree. Reputable customer service, extreme multi tasking and meticulous

organization, widely skilled and knowledgeable in the fields of Administration and office point of contact, customer service, problem solving, marketing, negotiating, funds executive, contract processing and excellent representation, verbal and communication skills..

Vero Beach, FL 32962

adketu@r.postjobfree.com

772-***-****

Professional, skilled and trained Administrative roles, customer service associate, skilled retail associate with training, skilled delivery driver, key holder team lead. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Beachside Property Manager

Autumns property management and personal home care. - Vero Beach, FL August 1995 to Present

Private household managers like myself are responsible for overseeing the general operations of a home. A household manager job description and duties will vary depending on the size of the family, as well as the other staff the family retains. However, expectations may include:

• Managing the household’s schedules and calendars

• Event planning, organizing, and coordination

• Arranging appointments for personal and professional needs

• Scheduling home maintenance and repair work, and supervising the project

• Handling household supplies, and other requested items.

• Cleaning and maintaining organization

• Cooking meals for the family

• Laundering and putting away clothing, or changing linens

• Proper and efficient care and upkeep for a home or business when my clients are out of town. Receptionist/Office Assistant

Amac - Vero Beach, FL

October 2004 to February 2014

I served as the first point of contact in an office and was the friendly voice to people who called on us for help and guidance that they could trust and count on. I did a variety of administrative tasks including, but not limited to, answering phones calls, appointment setting, scheduling, making photocopies, distributing mail, signing for packages, and general office upkeep, errands, the backbone of the office to keep things smooth and running.

Administrative Assistant

Real Estate Office - Vero Beach, FL

January 1996 to November 2012

Administration charge of running office, contracts, MLS input, frequent use of Indian River County Property Appraiser website, warranty deeds, creating brochures and postcards, tax information, multi line phone operation, open houses, closings.

Education

Associate's degree in Public Administration

Marshall University - Huntington, WV

August 1990 to May 1994

High school or equivalent in Business

Hurricane High School - Hurricane, WV

August 1986 to August 1990

Bachelor's degree in Bachelor of Business Administration Skills

• Time Management (10+ years)

• Excel (10+ years)

• Data Entry (10+ years)

• Office Experience (10+ years)

• Construction Experience

• Planogram (6 years)

• Merchandising (10+ years)

• Retail (10+ years)

• Sales

• Computer Skills (10+ years)

• training (10+ years)

• Customer Service (10+ years)

• Microsoft Office (10+ years)

• Powerpoint (10+ years)

• Administrative Experience (10+ years)

• Microsoft Word (10+ years)

• QuickBooks (5 years)

• Word Processing (10+ years)

• Typing (10+ years)

• Microsoft Office (10+ years)

• Cashier (10+ years)

• Inventory (10+ years)

• Stocking (10+ years)

• Administrative Experience (10+ years)

• Medical Office Experience (10+ years)

• Property Management (10+ years)

• Communication skills (10+ years)

• Cleaning business owner (10+ years)

• Intake Experience (10+ years)

• Detailed oriented (10+ years)

• Attention to detail (10+ years)

• Administrative Assistant

• Billing

• Clerical

• Medical Terminology

• Organizational Skills

• Outlook

• Receptionist

• Scheduling

• Filing

• Marketing

• accounting

• 10 Key Calculator (10+ years)

• Basic Math

• Management Experience

• Retail Sales

• Sales Experience

• Office Manager Experience (10+ years)

• Supervising Experience (10+ years)

• Telecommunication (10+ years)

• Teaching

• Clerical Experience

• Front Desk

• Microsoft Excel

• Microsoft Outlook

• Microsoft Powerpoint

• Project Scheduling

• Schedule Management

• Warehouse Experience (10+ years)

• Driver Experience (10+ years)

• Administrative Experience (10+ years)

• Driving

• Personal Assistant Experience

• Multi-line Phone Systems

• Research

• Event Planning

• Medical Receptionist

• Medical Scheduling

• Phone Etiquette

• Retail Sales

• Cash Handling (10+ years)

• Customer Service (10+ years)

• Commercial Driving Experience (10+ years)

• Pricing

• Payroll

• Blogging

• Accounts Receivable

• Accounts Payable

• Risk Management

• Bank Reconciliation

• Medical Billing

• Bookkeeping

• Negotiation

• Data management

• Social media management

• Quality assurance

• Analysis skills

• Document management

• Custodial experience

• Windows

• Restaurant experience

• Leadership

Certifications and Licenses

CNA

April 2005 to Present

• CPR and first-aid certified as of 02/10/1996

• Patient and environmental safety.

• Proficient in basic skills of patient care.

• Vital signs and patient observation.

• Knowledgeable in medical terminology.

• HIPAA and patient privacy.

• Excellent communication skills

Assessments

Customer Service — Proficient

February 2020

Identifying and resolving common customer issues

Full results: Proficient

Filing & Organization — Proficient

March 2020

Arranging and managing information or materials using a set of rules. Full results: Proficient

Attention to Detail Skills — Proficient

March 2020

Measures a candidate’s ability to use diligence when drafting and editing documents. Full results: Proficient

Work Style: Reliability — Highly Proficient

March 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Receptionist — Proficient

March 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Attention to Detail — Highly Proficient

March 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Highly Proficient

Work Style: Reliability — Highly Proficient

March 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Customer Service — Proficient

February 2020

Identifying and resolving common customer issues

Full results: Proficient

Verbal Communication — Highly Proficient

November 2020

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Customer focus & orientation — Proficient

August 2020

Responding to customer situations with sensitivity Full results: Proficient

Data entry: Accuracy — Proficient

January 2021

Entering data quickly and accurately

Full results: Proficient

Work style: Reliability — Highly Proficient

March 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Work style: Reliability — Highly Proficient

February 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Administrative support professional fit — Highly Proficient January 2021

Measures the traits that are important for successful administrative support professionals Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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