Tammy J. Hubbard **** Old Oakland Blvd.

Indianapolis, IN 46236

317-***-**** Cellular

SUMMARY OF QUALIFICATIONS:

Fifteen (15) years of phlebotomy and laboratory clinical experience

Eight (12) years as a Sales Marketing Executive

Senior Technician with superior organizational, communication and leadership skills as well as technical knowledge

Demonstrated success in laboratory environment with strong emphasis on team concept and staff motivation

Liaison between physicians and laboratory staff

Managed documents and performed all testing under Standard Operating Procedures (SOP) guidelines

Coordinated training and developed and maintained SOP

Strong Interpersonal skills

Strong communication skills with Physicians and office staff

Ability to network new clients

AREAS OF STRENGTH:

Strong desire to succeed

Extensive sales experience

Leadership skills

Ability to close new accounts

Problem solving abilities

Team player

Extensive computer skills

Diagnostic equipment experience

Blood collection specialist

EXPERIENCE:

2012 – 2018 Angie’s List, Indianapolis, IN

Advertising Sales Consultant

Business to Business sales and account management of advertising products

And services to companies in the service & healthcare industries, such as Dentist offices,

Physician offices, Contractors & Construction companies.

Call on eligible service providers currently rated on Angie's List to generate interest in and sell advertising space in the monthly publication and on the website.

Sell online, print, web and call center advertising in a Nation-wide territory.

Deliver advertising or illustration proofs to customers for approval.

Make recommendations to service providers on advertising.

Utilize SalesForce.com and MS Office Suite

Stephan’s Club Winner 7 out of 8Q Year to date % to goal

158% leading my team in CV & TOP 10% in the Company

2002 – 2012 Lab Corp/PA Labs/Follas Lab: Indianapolis, IN

Sales Marketing Executive

Marketed lab services in the Indianapolis region

Set up all new locations for draw sites

Managed and maintained accounts

Created pipeline reports for account status

Interviewed, hired and trained phlebotomist for accounts

First line of contact for all customer service issues with accounts

Delivered communications on all new product protocols or change in process.

1998-2002 Methodist Hospital: Indianapolis, IN

Tissue Bank Coordinator/Senior Technician

Advanced skills in procurement, processing, testing, storage and distribution of human tissues for transplantation, with expertise in the area of tissue banking

Facilitated donor screening process which consists of obtaining consent, medical history, confidential information

Compiled accurate documentation of donor information

1991 – 1998 Central Indiana Regional Blood Center: Indianapolis, IN

Phlebotomy Preceptor/Tissue Bank Senior Technician

Facilitated customer service of distribution of human tissues for all Indianapolis hospitals

Directed staff with responsibilities surrounding compliance with standard operating procedures

Mentor/preceptor technical skills for approximately 20 employees

Reviewed appropriateness and authored new policies/procedures (i.e. Phlebotomy Handling of Hazardous Material)

Created and maintained schedules for 20 employees (staff scheduler)

Member of a fellowship team

2002 – 2008 Lab Corp/PA Labs/Follas Lab: Indianapolis, IN

Sales Marketing Executive

Marketed lab services in the Indianapolis region

Set up all new locations for draw sites

Managed and maintained accounts

Created pipeline reports for account status

Interviewed, hired and trained phlebotomist for accounts

First line of contact for all customer service issues with accounts

Delivered communications on all new product protocols or change in procedures.

1998 – 2002 Methodist Hospital: Indianapolis, IN

Tissue Bank Coordinator/Senior Technician

Advanced skills in procurement, processing, testing, storage and distribution of human tissues for transplantation, with expertise in the area of tissue banking

Facilitated donor screening process which consists of obtaining consent, medical history, confidential information

Compiled accurate documentation of donor information

1991 – 1998 Central Indiana Regional Blood Center: Indianapolis, IN

Phlebotomy Preceptor/Tissue Bank Senior Technician

Facilitated customer service of distribution of human tissues for all Indianapolis hospitals

Directed staff with responsibilities surrounding compliance with standard operating procedures

Mentor/preceptor technical skills for approximately 20 employees

Reviewed appropriateness and authored new policies/procedures (i.e. Phlebotomy Handling of Hazardous Material)

Created and maintained schedules for 20 employees (staff scheduler)

Member of a fellowship team

EDUCATION:

IU : Bloomington, IN

Aristotle College: Indianapolis, IN

Graduated: 1994

Other Certifications: Certified Tissue Bank Specialist (CTBS)

SHEPARD

2018– 2020 Event Specialist – Customer Service Specialist

Respond to customer telephone calls and emails promptly &

Friendly professional manner.

Perform datary including orders, material handling, and Shepard Logistics

Provide computer reports for internal use.

Perform show site service desk functions, handle all site orders, assist customers

with questions or problems, perform accurate billing, collect invoicing & payments.

Calculate all show closings & shipping charges

Possess excellent verbal and written communication skills; possess good math skills.

Proficiency in Windows, Microsoft, Outlook, Word and Excel

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