FRANK DE MARZO

*** ******** ****** • Costa Mesa, CA 92626

Telephone: 714-***-**** • E-mail: adkers@r.postjobfree.com SUMMARY OF QUALIFICATIONS

A dedicated resourceful professional with excellent qualifications in OPERATIONS/PROJECT MANAGEMENT, FORECAST/BUDGET, TEAM BUILDING AND CUSTOMER SERVICE. Command exemplary organizational, time management and supervisory skills in the coordination of multi-task responsibilities. Possess outstanding communication and interpersonal skills. Work well with individuals from diverse backgrounds and disciplines. Resolve problems/issues with tact and diplomacy. Self-disciplined and energetic, thinking clearly and calmly in a fast paced and changing environment while consistently producing top quality work. Always present a professional and positive company image.

Key Strengths Include:

• Deliver quality customer service, both internal and external, with the ability to meet or exceed client expectations.

• Management background with the ability to successfully motivate personnel.

• Precise and thorough, maintaining accuracy and quality in work performance. PROFESSIONAL EXPERIENCE

SENIOR PROJECT MANAGER • Catalyst Office – Irvine, CA Manage furniture project installations for Southern California, Arizona, Colorado, and New York. With offices in, Irvine, and Los Angeles, Ca. with annual sales of 16 million plus. Project managed furniture installations of jobs from five thousand dollars to over one million dollars.

Primary duties include: manage outside labor costs, manage billings on a monthly basis.. Created monthly reports for billings forecast. Control costs of logistics and installation by managing overtime hours. Provide training, safety programs as necessary and provide day-to- day sales solutions.

Duties included preliminary planning of truckloads and deliveries to all jobs. Secure labor for local and out of state furniture installations

(2017-2020)

REGIONAL MANAGER FURNITURE PROJECT SERVICES •

Staples Business Interiors - La Mirada Ca.

Manage furniture project services for California, Nevada, and Alaska. With offices in, Newark, La Mirada, Sacramento and San Diego Ca. Reno Nevada and Anchorage Alaska with annual sales of 42 million plus.

Participated, developed, trained, and instituted new CUSTOMER OWNERSHIP TEAMS

(COT) nationally.

Project managed furniture installations of jobs of over one million dollars. Manage a team of 4 project coordinators and a project manager team of 5 senior level project managers.

Primary duties included - manage outside labor costs, manage billings on period/quarterly basis. Create projection reports for billings forecast utilizing Salesforce.com. Control costs of payroll by managing overtime hours. Provide training, safety programs as necessary and provide day-to-day sales solutions.

Trained national group of 65 project coordinators new software for correct pricing methods.

(2015-2017)

REGIONAL OPERATIONS MANAGER • OfficeMax Workplace Interiors - Irvine, Ca. Manage furniture operations for California consisting of 4 locations, San Ramon, Signal Hill, Irvine, and San Diego Ca. with annual sales of 40 million plus. Manage a team of eight project coordinators (customer service), design team of five senior designers and a project manager team of 4 senior level project managers. Primary duties included: manage outside labor costs, manage billings on period/quarterly basis. Create projections reports for billings. Control costs of payroll by managing overtime hours. Provide training, safety programs as necessary and provide day-to-day operation solutions.

(2012-2015)

EXECUTIVE SALES REPRESENTATIVE - Beau Bureaux Interiors - Costa Mesa, Ca Developed leads with potential customers. Meet with customers; determine best solutions for customer’s furniture requirements.

Submit sales proposal and design proposals. Space plan and program when necessary using AutoCAD and Cap studio.

Specify product and convert to Team Design for order entry. Order product and track manufacturer acknowledgements. Field verify customer facility, contract labor necessary for installation of furniture and manage furniture installations.

Create installation drawings. Follow up with customers for complete satisfaction and collect final payment. Create as-built drawings.

Averaged 2-3 Million a year in sales.

(203-2012)

VICE PRESIDENT OF OPERATIONS - Dekra-Lite Industries – Santa Ana, Ca Manage logistics and scheduling of 450 plus customer installations, storage and lease of commercial Christmas decorations.

Manage labor force of up to 100 personnel during peak season. Maintain departmental budget, estimate labor and material costs of new product, maintain company fleet vehicles and manage warehouse staff.

(2002-2003)

OPERATIONS MANAGER - Bkm Total Office - Tustin, Ca Manage Operations department consisting of a labor force of 33 personnel and 15 fleet vehicles.

Managed 110,000 sq. foot warehouse, shipping and receiving departments. Responsible for all furniture installations, move department jobs, asset management tracking and warehouse storage budgets for each department, manpower scheduling, and planning. Manage administration invoicing and job costing, service coordinator, fleet distribution, punch list coordinator, and scheduler.

Primary duties included: manage outside labor with bids and monthly projections, payroll/overtime, training, safety programs and provide day-to-day operation solutions. Create annual Business plan for Operations and Design departments with an annual budget of $2,000,000.00.

Manage Design department consisting of seven senior designers. Responsible for all design requests and design proposals, to include field verification of customer facilities, creation of building shells, tenant improvements, space planning needs, furniture system design needs, specifying furniture, facility drawings, installation plans and as-built drawings. Managed 4 senior level project managers.

(1997-2002)

EDUCATIONAL BACKGROUND

Southern Ca. University Anaheim, Ca.

B.S., Industrial Technology

A.A.S., Computer Aided Drafting

California State University Long Beach, Ca.

Industrial Technology courses with major in structural engineering. TECHNICAL SKILLS

Expert working knowledge AutoCad 17, Hedberg and Team Design. Proficient working knowledge MS Project, MS Access, MS Excel, MS Word. Possess a sound education in commercial building codes including TITLE 24 and ADA codes, TIA/EIA Telecommunication Cabling standards and ISO 9000 Quality Processes. REFERENCES: Available upon Request COMPENSATION: Open to Negotiation