Dalia C. Bañes

U-*** bldg. ** BCDA Centennial Village Western Bicutan Taguig City

adkeqv@r.postjobfree.com

094********

OBJECTIVE

To work in a reputable company that will give me the opportunity to apply the knowledge I have attained and to gain more experiences to improve my skill.

WORK EXPERIENCE

WILDFLOUR CAFÉ +BAKERY CORP

Farmacy Ice Cream & Pink’s Hotdogs BGC

Officer in Charge (OIC) / Server / Cashier / Pastry Girl

Bgc Taguig / Makati/ Greenhills, San juan/ Shangrila The fort

March 1, 2014 – June 15, 2019

RACKS THE FORT

Cashier

Bgc the Fort Strip

October 01, 2012- July 15, 2013

MC DONALDS

Crew chief / Cashier

Newport Pasay City

Forbes Town Global City

October 12, 2007-December 5, 2012

DUTIES AND RESPONSIBILITIES

Manage the business performance of the restaurant in accordance to agree the targets.

Manage the branch to meet or exceed standards in quality controls, safety, hygiene, and sanitation.

Identify and delegate responsibilities to team leaders and staff to ensure objectives are meet and excellent service is consistently achieved.

Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations; Respond to customer queries and complaints.

Prepare employee’s shift schedule.

Prepare reports as required by the Management.

Responsible for overseeing all activities within a team.

Responsible for determining the goals that member will work towards.

Train the newly hire employee and discus about the company policy.

Be an effective role model.

Checking all stock and do inventory(weekly and month end)

Responsible for greetings customer, taking food and beverage orders.

Verifying the identification and age of the customers ordering alcohol beverage and submitting food orders to the kitchen.

Provide excellent wait service to ensure satisfaction.

Commuting with the customers to ensure them of good quality and tasty food available in the restaurant.

Manage transactions with customer using cash register.

Collect payments whether cash or card.

Balancing the cash register and generating reports for credit and debit sales.

Following all store procedures regarding coupons, gift cards, and promo.

Accepting payments ensuring all prices and quantities are accurate and provide a receipt to every customer

Scan items, ensure that prices are quantities are correct, and collect payment.

Assist customer by explaining or recommending items, answering questions and processing exchanges or refund.

Always check the Point of Sale (POS) to operate normally.

Collect payments whether cash or card.

Balancing the cash register and generating reports for credit and debit sales.

Secondary:

Signal Village National High School

2002-2007

Primary:

EMS Signal Village Elementary School

1997-2002

TRAINING ATTENDED

Hotel and Restaurant Services

Food and Beverages

Bartending

Housekeeping

Cookery

Taguig Manpower Training Center

Ballercer St. Central Signal Village, Taguig City

PERSONAL BACKGROUND

Age: 31

Gender: Female

Date of Birth: September 26, 1989

Place of Birth: Pangasinan

Height: 5 2

Citizenship: Filipino

Religion: Catholic

CHARACTER REFERENCE

1.Nance Tolentino Deano

Manager (Wildflour Café + Bakery)

Rockwell Makati City

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