Sales Design

SKILLS & EXPERTISE

Growth Programs • Stakeholder Management • Strategic Planning

Team Building/Leadership • Training & Mentoring B2B • Technology

Regulations/Governance • Best Practices • Project Management

Problem Solving Data Driven Decisions • Analytics Innovation & Visioning • Finance

Facilities Management Growth Optimization Process Improvement

Dynamic, goal-driven bilingual Senior Operations Executive highly regarded for facilitating growth through optimizing flows and increasing productivity. A motivational leader who applies just-in-time inventory systems and efficient operations techniques to decrease waste and promote direct employee involvement. Exceptional interpersonal skills, with a commitment to continuous improvement (Kaizen approach) using collected data to set and implement achievable goals. Delivers project outcomes to exceed all expectations with extensive knowledge of building codes, space planning, residential and commercial construction, and overall facilities maintenance and renovations. Strong team leadership skills with experience working in a team environment, able to collaborate with individuals from diverse backgrounds. Adept at designing and executing systems and procedures along with clear, concise metrics while establishing operating budgets and meeting them through keen strategic planning.

CAREER HIGHLIGHTS

Championed unique new field operations procedures at Unisource while improving staff alignment, elevating annual margins by up to 43%

Bolstered efficiency by 12% during a 30% increase in revenue as Vice President Operations at Network Value Parts (now Juxto), overhauling the warehouse and lab flow to exacting standards.

Excelled at DeskMakers, generating an impressive 470% increase in revenue over four years while decreasing direct factory labor by 2%.

Streamlined operations and saved $165K in annual rent as Chief Executive Office with Design Aspects, also eliminating the direct import competition through efficient transition to a new business model.

PROFESSIONAL EXPERIENCE

Executive Vice President Operations Nationwide 2019 – Present

Unisource Office Solutions: Various Locations ($107mm)

United and created consistent SOPs throughout multiple locations and teams, creating a predictable, standardized, and scalable approach.

Consolidated all Dispatch duties to a single location, utilizing customized software technology resulting in a net savings of $180K annually.

Restructured Warehouse Operations addressing bottlenecks and creating optimized flow throughout the process and maximizing cubic feet resulting in a net savings of $260K per year while adding $31K in MRR

Reorganized Field Operations Procedures and Personnel resulting in a year over year increase in margin. 27% in 2017, 23% in 2018, 43% in 2019, 45% current ($52mm in Field Service Revenue)

Restructured Project Management Department adding clear concise procedures and tailoring internal software to notify and lead stakeholders in real time, enhancing communication throughout all teams including sub-contracted labor while keeping all parties accountable through reports and notifications on personal dashboards

Instrumental in coordinating and managing on-site customer projects/buildouts and communicating with high level personnel from clients such as FOX, Port of Los Angeles, Lockheed Martin, Northrup Grumman, Netflix, Raytheon, Amgen, Gilead Sciences, Kite Pharma and other large companies creating clear precise deliverables while consistently over delivering

Adopted PlanGrid software for all Field Foreman and Project Management to communicate clearly with all project stakeholders identifying design defects, punch list items and deployment of correct materials needed on-site just in time

Utilized simple technologies to increase communication across departments such as design, customer service, account management, project management and sales minimizing errors and redundant operations ultimately reducing “no charge” events by 19%

Cited as instrumental in winning AirBnb’s RFQ utilizing my expertise in design and engineering along with my vast network of contacts to deliver a custom seating prototype within 5 days from conceptual to final deliverable. This resulted in $2.4M in 2019 sales.

Negotiated favorable terms with outside installation labor, which saved $180K+ in labor costs for 2019.

Reorganized 400Ksqft of warehouse adding 285 new bays rented for $109 per bay per month adding $31,065.00 of monthly recurring revenue at a 73% margin.

Noted as crucial in keeping profitability during the COVID-19 epidemic, quickly staggering field and warehouse teams, and adopting the use of bio-safety PPE. Along with the creation and implementation of our current “safe to work” operations plan.

Developed various screen hardware through our custom made to order Platform division for clients return to work safety programs, prototyped, and supplied sales to take to market establishing new streams of revenue for Unisource and boosting the bottom line. Currently our Platform safety screen brackets can be seen at Kite Pharma, Los Angeles Building of Engineering, Kaiser Hospital, USC Keck Hospital, and various other locations. Current 2020 revenue for this product is $6.2mm at a 48% margin.

Reorganized logistics processes including negotiations and alignment with vendors to better simplify our routes and reduce costs.

Vice President Operations 2016 – 2019

Network Value Parts (Juxto): Fullerton, CA ($16mm)

Promoted interdepartmental electronic communications between sales, the lab, and the warehouse and achieved a consistent and predictable flow and process throughout various departments by implementing Standard Operating Procedures and new electronic forms.

Bolstered efficiency 12% during a 30% increase in revenue, overhauling the warehouse and lab flow without hiring.

Enhanced the maximum 275%, from 80 to over 300 phones per day, by designing and engineering new tooling to increase phone testing from 15 phones per test bench to up to 40 phones per test bench.

Leveraged keen financial acumen to effectively negotiate the lease for the new Irvine Sales Office, along with managing the build-out and furniture requirements.

Produced overall savings of over $60K per year by relocating the warehouse and consolidating 9Ksqft into 5Ksqft, supervising all aspects of the move and warehouse build-out including the design of procedure and product flow through the new space.

Garnered savings of $39K per year by sourcing and scheduling the arrivals of key materials from overseas and applying research and negotiation skills to benefit the company’s position.

Real Estate Developer/Construction Consultant/Landlord 1996 – Present

Landlord to 3 Single Family Dwellings in the San Gabriel Valley.

Own and Manage 5 Rental Properties

Manage a crew of 4 Leads tasked with dwelling maintenance as needed

Have personally built one home from the ground up. Renovated 8 homes and have successfully added additions to over a dozen properties.

Have drawn numerous floorplans maximizing square footage while minimizing costs.

Vice President and General Manager 2010 – 2015

Deskmakers: Commerce, CA ($27mm)

Assumed an executive-level role and a key position in the leadership structure after the acquisition of Design Aspects by DeskMakers.

Generated 300% increase in revenue over five years while decreasing direct factory labor by 2%.

Boosted on-time orders from 89% to 97% and lowered manufacturing errors to 3% by spearheading systems and procedures to increase competence and efficiency via report-based manufacturing processes, implementing a “cut date,” “assembly date,” “ship date,” schedule to monitor the on-time flow of production, changing over an antiquated piece count system to a modern monetary count system, and creating a simplified quoting process to facilitate tracking and follow up.

Provided comprehensive and capable leadership across a wide range of departments, directly managing the Design, Customer Service, Production, Quality Control, Logistics, Facilities, Purchasing, Engineering, IT and Inside Sales Departments while working closely and strategizing with our CFO and CEO.

Delivered superior project management to direct, negotiate, and execute DeskMaker's Chicago showroom, driving outcomes and accomplishing build-out to furniture installation with only a few months of notice due to a last-minute lease opportunity.

Solidified the company’s position as an industry leader by establishing DeskMakers' remarkable Design Department and hand-picking their very talented Design Director.

Took a hands-on approach to building a cohesive team of top talent, pioneering “DM University” and facilitating strong communication between the design department’s vision and the manufacturing team’s interpretation by conducting monthly training, drastically reducing errors and encouraging a culture of collaboration.

Carved out a key position as DeskMakers’ electrical expert and engineer through extensive knowledge of construction, crafting electrical systems aligned with the end user's electrical requirements and collaborating with their contractor/engineer to assure maximum satisfaction within the constraints of local building codes and DeskMakers casegood’s limitations.

CEO & Managing Member 2004 – 2010

Design Aspects (Komfort & Design): Los Angeles, CA ($5mm)

Oversaw day-to-day operations and overall strategy for a business with $4.8MM in annual revenue.

Brokered the acquisition by DeskMakers in November 2010 after the company recorded EBIT of $460K for FYE 2009.

Design Aspects (Komfort & Design) Achievements, Continued

Cultivated a strong team of 24 employees, training and mentoring them to deliver peak performance.

Consistently achieved pace-setting profits, with Komfort & Design recording EBIT of $1.2MM in FYE 2007.

Oversaw the acquisition and rebranding of the company to Design Aspects in April of 2008 after forming an investment group, directing brand repositioning through a communications plan that increased brand awareness, attracted new business, and better related to the contract community.

Streamlined operations and saved $165k in annual rent, also eliminating the direct import competition by skillfully transitioning the core business model from mass manufacturing to customized niche manufacturing within the contract community with larger margins, fewer transactions/employees, and a smaller facility.

EDUCATION & CERTIFICATIONS

Bachelor of Business Administration, Management Information Systems and Finance

California State University-Long Beach

TECHNOLOGY & TOOLS

MS Office (Word, Excel, PowerPoint, Outlook, Access, Publisher) / AutoCAD / Sketch Up / QuickBooks / Netsuite / Tech Conferencing (Zoom, Google Meet, Cisco Webex, Teams) / MS SharePoint / Photoshop / Google Suite of Products/ Dropbox / Oracle / Basecamp / Team Design / Smartsheet / Khameleon / PlanGrid / Field Force

LANGUAGES

English, Spanish

COMMUNITY ENGAGEMENT

Habitat for Humanity International – Volunteer / SMLL - Volunteer Coach

INTERESTS

Construction and Design / Boating / Fitness / Mentoring / Baseball / Creating Solutions / Real Estate / Investing

Daniel Boiles

Los Angeles, CA

818-***-**** adkeps@r.postjobfree.com linkedin/in/daniel-i-boiles-64763223

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