T

E

A

813-***-****

adkemm@r.postjobfree.com

_ Tampa, FL, 33570

< >

< >

< >

JAKE PAGE

Operations Manager

CAREER OBJECTIVE

Results-oriented Competent Operations Manager offering a wealth of experience in maintaining proper product rotations and ensuring compliance with government regulations. Background in business management with additional training in distribution and team building. Background in business management with additional training in distribution and team building. Works well within union or nonunion environments. With a talent for negotiating and implementing cost-saving measures while maintaining quality. Adapts quickly to the changing needs of fast-paced and growing organizations.

EDUCATION

Master of Business Administration (M.B.A.), Business Administration Management of Technology, May 2016

Trinity International University, Deerfield, IL

Bachelor of Arts (B.A.), Business Administration Management of Technology, May 2013

Trinity International University, Deerfield, IL

ADDITIONAL SKILLS

Policy and Procedure Adherence

Distribution and Warehousing

Profit and Loss Management

Logistics Management

Domestic Freight Management

Budget planning

Operational management

Continuous Improvement

Business Development

Staff training/development

Inventory management

EXPERIENCE

Production Engineer

First University Sda Church Tampa Fl / Tampa, FL / Jan 2016 - Present Logistics/Operations Supervisor

Melitta USA, Inc / Clearwater, FL / Nov 2017 - Oct 2019

• Transformed video and audio recordings into digital formats for editing and archiving.

• Performed sound quality checks and front-of-house mixing to maintain company sound system. Performed various setups, teardowns and mixing for youth services, banquets and live musical bands, weddings, funerals, worship services, theatrical performances and conferences.

•

Planned, organized and managed operations, including ordering materials and supplies, workflow management and timely production.

•

• Implemented digital investigation tracking system, decreasing time spent on paperwork by 30%. Improved efficiency up to 30% through employee management, workflow evaluations, and monitoring procedures.

•

• Overseer of Project Management leading a 12-loading dock warehouse and $25M in equipment and supplies; Operations Manager

Ceva Animal Health, HRIS, SOP / Oldsmar, FL / Jan 2011 - Oct 2017 Commercial Driver

Waste Management / Clearwater May 2003 - Nov 2010

order, track, and report inventory deliveries.

Negotiated with 4 regions of different freight companies and received annual contracts resulting in cost savings of 12%.

•

• Employed ordering, tracking and billing systems and associated processes. Maintained the upkeep of all logs and records of warehouse stock, executed orders; managed daily activities, including staffing and scheduling.

•

• Examined profit and loss statements and metrics to identify trends and opportunities.

• Studied operational performance and implemented plans to attain organizational and financial goals.

• Organized warehouse space and planned layouts to allow for maximum storage capabilities.

• Created policies based on performance data analysis to reduce costs and maintain efficiency.

• Led and trained up to 25 employees in 2 years.

Devised, deployed, and monitored processes to boost long-term business success and increase profit levels 28%.

•

Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates, and facilitate open communication.

•

Amplified $1.5M inventory costs by arranging warehouse stock levels and liaising and negotiating with suppliers, manufacturers, and retailers.

•

Partnered with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

•

Maximized budgetary restraints and costs; assess data to gauge staff performance for a positive customer experience.

•

Facilitated the recruitment and hiring of all warehouse workforce after SOP has been revised; supervise orders and arrange to stock of raw materials and equipment.

•

Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.

•

Led team members in maintaining business professionalism by coaching each on methods for delivering exceptional service to every customer.

•

Responsible in effectively maintaining 15 routes per day, maintaining 92% in account retention by providing exceptional service to clients.

•

Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.

•

Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents over 12 month cycles.

•

Clearly communicated with dispatchers and Logistics Manager, and Purchase Managers in giving updated information, including estimated times of arrival and latest road conditions.

•

Developed and designed training programs and developed curriculum drafted and implemented policies for new procedures and systems.

•

Performed safety and maintenance checks of vehicles to pass inspections saved $7K monthly in gas costs by planning more efficient routing system.

•

• Maintained solid connections with established customers to promote new products. Transported freights and chemical goods, including hazardous materials, without incident across local and up to 21 states.

•

CERTIFICATIONS

Project Management Professional Certifcation of Training, 2020

Contact this candidate