CONTACT INFORMATION
Name: Carlos Adrian Quiroga Enriquez
Cell Phone: 811-***-****
Email: ***************@*******.***
Objective:
Belong to a top Company, where I can share and maximize my Recruiting experience to bring the top talent.
EMPLOYMENT HISTORY
The LEGO Group. Feb 2019 – Current
Position: Recruitment Advisor
Responsibilities:
• Deliver consistent and timely recruitment screening and administration services thus ensuring high quality and efficiency in the entire
• recruitment process.
• Focus on a great working environment with quality, learning and performance.
• Partnership with stakeholders and ensure sustainable global processes
• Coping with an exciting and constantly changing global environment that includes various ways of working and cultural diversity
• Acts as direct line recruitment support for a designated region enabling recruiters and hiring managers to attract, interview and onboard new LEGO employees.
• Acts as direct line recruitment support for applicants and candidates during the length of their process participation, while contributing on candidate satisfaction
• Support on CV(Resume s) screening and ranking according to specific position requirements.
• Participate in hiring manager and recruiter calls to define strategy, clarification in role and debrief meetings.
• Post and manage all open roles in the applicant tracking system and other identified attraction channels through all recruitment phases enabling proper reporting and tracking.
• Be the first touchpoint to all candidate electronic channels; invitation to interview, coordination and follow-up communications with candidates and hiring managers, and interview scheduling, while ensuring an outstanding candidate experience.
• Contribute on new opportunities for process improvement with new ideas and insights.
• Send satisfaction surveys at the end of each recruitment process for recruiter, hiring manager and candidates.
• Maintaining effective communication with the other regional Recruitment Support colleagues.
• Participate and support new tasks and/or projects in the Recruitment Support department on a global level.
• Ability to drive new tasks and/or projects in the Recruitment Support department on a regional level.
• Stakeholder Management.
Johnson Controls Inc. Jun 2018 – Feb 2019
Position: Talent Acquisition Specialist
Responsibilities:
• Recruitment Specialist (Headhunter) bilingual for Contracting, Finance and Accounting.
• Technical interviews for understanding the professional profile in different areas, such as Plant administration profiles, Engineers, Sales, accounting, finance, business and tax areas.
• Lead recruitment process to different levels of professional: analyst, coordinator, Leads, manager and directors.
• Business negotiation with new clients.
• Act as a consultant with the client to understand their needs, set the expectation and show the real scenario of the market.
• Talent Sourcer to research the talent market and generate new strategies to attract business critical passive candidates through various sources.
• Negotiation for equity analysis with new prospects. SUTHERLAND Nov 2014 – April 2018
Position: Recruiting Specialist
Responsibilities:
• Filter top talent for customer Service and technical Support programs.
• Coordinate assessments according to the line of business (Berlitz, technical assessments, behavioral, etc).
• Create results reports in order to propose strategies to scouters (% Effectiveness, attrition, % No shows).
• Assist the Recruiting Manager with data base analysis.
• Backup up Leadership Recruiting team with staff positions.
• Backup making Reports for a database using Excel (Pivoting and graphics) Scouter
Responsibilities:
• Post positions on different sources (OCC, Indeed, Facebook, LinkedIN, etc)
• Active sourcing (mining, email blasts, text messages)
• Schedule interviews for the Recruiting Specialist.
• Sources effectiveness analysis
Customer service specialist
• B2C telephonic assistance
SITEL May 2014 – Oct 2014
Position: Telemarketing Agent
Responsibilities:
• Taking calls of technical support for a cable company in the US.
• Sales Agent
• Billing
• Collections
TELEPERFORMANCE Mar 2011 – Apr 2014
Position: Telemarketing Agent
Responsibilities:
• Taking calls of technical support and customer service for a Wireless company in the US.
• Sales Agent
• Billing
• Collections
CORSA GLOBAL SA DE CV JUN 2009 – JUL 2010
Position: General Assistant and Trusted Employee
Responsibilities:
• Control the exits and entries of the orders made by the sellers
• Complete the orders generated by the retail stores
• Manage a group for 4-7 employees to complete their tasks.
• Invoicing.
MILPACK SA DE CV April 2008 – May 2009
Position: Supervisor for industrial machines
Responsibilities:
• Supervise that the machines work properly
• Repair machines
• Manage a group for 2-4 employees to complete their production. PROFESSIONAL QUALIFICATIONS
EDUCATION:
Psychology Universidad Del Norte (Graduated on August 2015) English: 100 %
Spanish: 100%
Computer Skills and Tools: Windows Office Package, SAP, SharePoint, Outlook, Avaya, Skype Business, Microsoft Teams, Taleo and Montage Talent, LinkedIn Recruiter, People Answers, Iroz, CRM. INTERESTS
HR, Recruitment, Finance, Talent Acquisition, OTC. HOBBIES
Football, electronics, music, Family.