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Sales Customer Care

Location:
Pretoria, Gauteng, South Africa
Posted:
February 22, 2021

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Resume:

PERSONAL DETAILS

Surname : Mahlangu

Names : Oduetse Pulane

Residential address : No16 Nomandie Complex

: Alta Villa Estate

: Moreleta Park, Pretoria East

Contact numbers : 076-***-****

Email : adkeig@r.postjobfree.com

Identity number : 801-***-**** 080

Gender : Female

Nationality : South African

Marital Status : Married

Drivers license : Yes – Code B and own car

EDUCATIONAL HISTORY

Name of School : Marvin Harvey College

Year passed : 2000

Highest Standard passed : Grade 12 (Matric)

Subjects : English – Afrikaans – Tswana - Economics

Business Economics - Accounting - Maths

OTHER ACTIVITIES

Skills

Excellent interpersonal skills; Team building skills analytical and problem solving skills; Decision making skills; Effective verbal and listening communications skills; Attention to detail and high level of accuracy; Very effective organizational skills; Effective written communications skill; Computer skills including the Excel, Word, PowerPoint, Outlook & Internet, Stress management skills; Time management skills

EMPLOYMENT HISTORY

Name of Employer : Goa’s Transport Service (SMME)

Position : Admin Manager

Duration : 2010_2018

Key responsibilities

Office Management

●Dealing with incoming email, faxes and post, often corresponding on behalf of their managing director;

●Screening telephone calls, enquiries and requests

●Scheduling drivers for trip

●Arrange accommodation for drivers and scheduling on appropriate dates and times per overtime schedule

●Payroll of drivers

●Booking vehicles at services

●Monthly reports

●Carry out other appropriate duties as requested by the owner

Appointment management

●Organizing and maintaining diaries and making appointments;

Finance Management

●Handling of Petty Cash

●Weekly banking and reconciliation

●Monthly banking

●Liaising with our independent auditors and bookkeepers on a monthly basis and send reports

Client care

●Liaising with clients, suppliers

●Cold calling of new clients, selling the services that we offer

●Marketing the business to new clients

●Selling our products

●Outdoor advertising and pamphlets

●Maintaining relationship with new and old clients

Reason for leaving (contract ended)

Name of Employer : Virgin Active Centurion

Position : Sales Consultant

Duration : 2008

Key Responsibilities

●Signing up new clients for membership

●Administration

●Client queries

●Customer care

●Reception services

●Selling memberships in order to achieve the set monthly budget and sales goals

●Completing all administrative procedures as required by the company

●Marketing virgin active to the community around the clubs and or corporate organizations

●Follow up on leads provided in club and surrounds

Reason for leaving (Temp Position)

Name of Employer : African Sales

Position : Cosmetic Sales Consultant

Duration : 2005-2006

Key Responsibilities

●Admin duties

●Selling of perfumes

●Advice clients of their requirements

●Service counter

●Daily cash and monthly

●Monthly Report to head office

●Ordering of stock

●Reconciliation of stock

Reason for leaving (Temp position)

Name of Employer : Cullinan Premium Mine

Position : Admin Clerk

Duration : 2003-2003

Key Responsibilities

●Provide secretarial and administrative support in order to ensure effective and efficient office operations

●Types agendas for meetings

●Prepares meeting packages and distributes to team members at least two days prior to the meeting

●Word processes all manuscripts, letters, documents and proposals

●Records, date stamps and distributes all incoming mail

●Processes outgoing mail

●Compiles and maintain an up to date telephone directory of numbers and addresses

●Files all correspondence

●Updates the bulletin board by posting and removal of outdated materials

●Ensures the Administrative Offices, Reception Area and Council Chambers are kept clean and organized

●Greet and assist visitors in a courteous manner

●Answer phones in a courteous manners

●Record messages accurately

●Direct calls and respond to inquiries

●Makes appointments

●Provides information of as general nature

●Perform other related duties as required

Reason for leaving (contract ended)

REFERENCES

1.Name : Ms Tsheamo Jacobs

Company : African Sales

Contact number : 083-***-****

2.Name: : Gladys Mathibe

Company : Goa’s Transport Service

Contact number : 072-***-****



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