Amanda Valentine

**** ***** ******* ***** ** Cordova,TN 38016 901-***-**** adkecr@r.postjobfree.com

United States Post Ofiice Rural Carrier (Present)

Sorts mail in delivery sequence for the assigned route.Receives and signs for accountable mail. Delivers mail to customers along a prescribed route and on a regular schedule by a vehicle; collects monies and receipts for accountable mail; picks up mail from customers' roadside boxes.Sells stamps, stamped paper and money orders; accepts C.O.D., registered, certified, and insured mail and parcel post;furnishes routine information concerning postal matters and provides requested forms to customer.Returns mail collected, undeliverable mail, and submits monies and receipts to post office.

Shelby County Schools /Substitute Teacher (1/2012-1/2017)

Establish rules for behavior and procedures for maintaining order among a class of 20 students. Communicate instructions for daily assignments and assist with students educational needs. Perform background reviews on students to develop tailored lesson plans based on students' needs. Develop, administer and correct tests in a timely manner.

Financial Business Solutions /Associate Manager (6/2015-6-2016)

Generated invoices collected to allocate payments and reported activities according to specific deadlines. Monitor customer account details for non-payments, delayed payments and other payment irregularities. Assisted with customer queries by researching and resolve payment discrepancies. Processed all payments and prepared receipts for cash payments. Prepared bank deposit and assisted with month-end closing reports.

American Home Shield /CSR/Dispatch Associate (02/2007-1/2011)

Assist customers regarding new or existing service request. Provide customers with information about contract coverage questions. Answer customer service questions and concerns about work order status. Provide contractors with information about an assigned service request. Approve trip charges for contractors that are not within AHS's contractor's network. Provide outside authorization to customers with emergencies request within 24 hours.

Smiling Kids /Account Receivable Agent/CPA 6/2006-1/2007)

Generated invoices collected to allocate payments and reported activities according to specific deadlines. Monitor customer account details for non-payments, delayed payments and other payment irregularities. Assisted with customer queries by researching and resolve payment discrepancies. Processed all payments and prepared receipts for cash payments. Prepared bank deposit and assisted with month-end closing reports.

Accomplishments

As a 2011 graduate for the University of Memphis with a Bachelor of Arts in Liberal Studies concentrating in Business Management, . I have educational background and 10 years' experience which has prepared me to make an immediate contribution to companies such as Service-Master, Atlanta Journal and Financial Business Solutions. Throughout the years I have learned a number of key skills that will enable me to thrive in this job, particularly in real-life resolutions. I have also refined my critical thinking and analytically skills, which has resulted into learning how to effectively meet deadlines. I have worked with various types of people to complete projects and tasks. I pride myself on being a fast leaner and feel confident that I can quickly acquire any new skills I'll need to succeed in this role.

Education

Atlanta Christian College A.A. Business (2004), Graduate of University of Memphis B.A. Liberal Studies (2011).