Administrative Coordinator Executive Assist. Admin Assist.

STELLA WANJA MUGO adkeac@r.postjobfree.com +971-**-***-**** -Dubai, UAE

https://www.linkedin.com/in/stella-mugo-1206a650/

A confident and committed administrative professional who is discreet, self-directed and Independent, with particular strengths in Business support, Front Office/Reception operations, HR services and processes.

I hold a degree in International Business Management and advanced knowledge in Front to Back Office operations with vast experience in various firm departments.

A highly competent communicator and prioritization oriented individual who is able to establish effective and supportive working relationships with colleagues at all levels to attain company goals.

Areas of Expertise Include:

Business and Team Support

Diary and Data management

Events and Correspondence management

Front Office/Customer Service and Travel management

Project Coordination and Document Control

Maintenance, Stocking, Office supplies

HR processes-Staffing, On-boarding, Payroll

Visas, Permits and Contracts

Finance, Payments

Professional Experience

DECOLAB LLC – Dubai, UAE 06/2017 to 02/2020

Decolab is a Luxury goods structures manufacturing company with over 50 running projects in UAE, the Gulf, Europe, Africa and Asia.

ADMINISTRATIVE COORDINATOR

•Championed the Front office/Reception operations

•Accomplished communications to departments, mails, emails

•Managed Incoming and Out going telephone operations

•Improved meeting rooms management, Travel and hotel reservations

•Office supplies, deliveries inward and outbound.

•In charge of Petty cash and LPO

•Upgraded maintenance and repairs, Hazardous situations

•Directed the Office boys, Property cleaning

•Exceeded HR Support, Administration, Research and communication with Stakeholders.

•Controlled and accomplished Insurance claims and compensations for all staff.

•Work Permits, Visas and Passes for UAE, Middle East, Africa and the Gulf regions.

•Conceptualized Project schedules, resources, equipment and information.

•Documented project processes, details and progress.

GLOMACS TRAINING & CONSULTANCY - Dubai, UAE 06/2016 to 12/2016

Glomacs Training and Consultancy firm is an International Company that deals with provision of a wide range of Professional Courses.

ADMINISTRATIVE COORDINATOR

•Orchestrated over 60 effective training sessions. Planned and coordinated with trainers and management. Sourced for training venues in the Middle East region. Coordinated with Hotels for the training sessions. Advised delegates on the aspects of the courses.

•Coordinated the travel for the Trainers ensuring timely attendance from all over the world to the training venues. Managed accommodation for the trainers.

•QA/QC-Checked and controlled the training materials for required standard and corrected non-conformities. Maintained the documentation for manuals and forms, all pre and post training sessions. Managed preparation of presentation slides. Managed the electronic materials required for the trainings.

•Handled certificates for all the training sessions with scoring and certification credentials. Document control of all processes and reports pertaining to each training session.

•Handled Sales and Marketing for the company with mailshots and follow-ups on delegates.

SOLIDARITES INTERNATIONAL - Nairobi, Kenya 2012 to 2015

Solidarites International Is a French International Humanitarian Organization Which Provides Aid For Victims Of Armed Conflict And Natural Disasters.

HR ADMIN

•Communications with candidates and whole recruitment process. Managed the On boarding of new staff, the induction program, New joiners requirements like staff ID cards, medicals, work stations etc.

•Consolidated employment contracts for staff, support for the HR manager, Computations of reports for National Office. Staff medical cover.

•Statutory Compliance: Handled all communication with Insurance companies; both medical and WIBA, National Industrial Training Authority (NITA), National Social Security Fund (NSSF), National Hospital Insurance Fund (NHIF) processes and reimbursements.

•Facilities management, was In-charge of all HR and Finance Departments office supplies (stationary, equipment)

•Data Management: Archived and filed related documents in respective files both manually and electronically on Organization HRIS (Homere)

•Data Management: Updated the Organizational Chart, Annual Leaves, Staff monthly pay.

•Events Management: Organized staff events - Annual and Quarterly Staff parties.

SOLIDARITES INTERNATIONAL - Nairobi, Kenya 2010 to 2012

Solidarites International Is a French International Humanitarian Organization Which Provides Aid For Victims Of Armed Conflict And Natural Disasters.

FRONT OFFICE ADMINISTRATOR & FINANCE ASSISTANT

•Supervised the Office Team (Reception and Housekeeping team).

•Ensured availability of Office Utilities (stationery).

•Ensured proper upkeep of amenities (printers, photocopiers, meeting rooms, compound hygiene, pest control, clean desk policy). Handled Office Equipment: Ensured proper maintenance of office equipment (Photocopiers, scanners, projectors, boards).

•Finance: Managed petty cash vouchers and Cheque dissemination, Delivering instructions for bank transfers (contractors, suppliers, salaries, etc.)

•Managed running cost payments for office and guest house (electricity, water, phone etc.)

•Managed money transfers with various agencies, Compiling monthly report for the finance meetings.

•Document control and organization of all the financial and auditing processes for the organization.

SOLIDARITES INTERNATIONAL - Nairobi, Kenya 2008 to 2010

Solidarites International Is a French International Humanitarian Organization Which Provides Aid For Victims Of Armed Conflict And Natural Disasters.

RECEPTIONIST

•Responsibilities included all Front Office coordination and administration.

OTHER SIGNIFICANT WORK EXPERIENCE

CHASTEL INCORPORATION - Nairobi, Kenya January 2000 to December 2006

PROPRIETOR

•Chastel Incorporation was a joint venture family business that dealt in real estate and chain of Hardware Stores.

•I was in charge of Sales & Marketing, Staffing, Stocking, Book-keeping, Banking, Customer service, Staff management, Business development and Operations.

EDUCATION AND PROFESSIONAL QUALIFICATION

Bachelor of Science in International Business Management

Africa Nazarene University – Nairobi, Kenya

Higher National Diploma in Business Management

Graffins College, Kenya – Affiliated with Association of Business Executives, UK

PROFESSIONAL CERTIFICATIONS AND TRAINING

Certificate in ABE (Association of Business Executives)

Certificate in computer skills (MS Office)

Certificate in QuickBooks Accounting package

Level 2 Certificate in French language (DELF)

Certificate in F& B Production, Service & Sales

Machakos University College

PERSONAL DETAILS

Full Name: Stella Wanja Mugo

Languages: Proficient in English and Kiswahili

Location: Dubai, United Arab Emirates

IT Skills: MS Office Suite, Email & Internet Applications, various software applications (Quickbooks, Homere, ERP)

REFEREES:

1.Name: Iqbal Shaikh Mohamed

Company: Decolab LLC

Designation: General Manager – Operations

M: +971-**-***-****

Email: adkeac@r.postjobfree.com

2.Name: Mahesh Netto

Company: Glomacs Training Solutions

Designation: Finance Manager

M: +971-**-***-****

Email: adkeac@r.postjobfree.com

3.Name: Adano Habane

Company: Solidarites International – Sudan Mission

Designation: Head of Admin & Finance

M: +254-***-***-*** / +249-***-***-***

Email: adkeac@r.postjobfree.com

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