Executive Assistant, administration, customer service, guest relations

RIMI SEN

Executive Assistant

Profile

An experienced Executive Assistant with a demonstrated history of working in the hospitality industry. Skilled in Guest Service duties, hotel management, communication and customer satisfaction.

Strong administrative professional with a willingness to work hard and strive for company’s excellence.

CONTACT

ADDRESS: 43/1, Alipore Road, Kolkata- 700027

PHONE: 888-***-****

EMAIL: *********@*****.***

DOB: 18th MAY, 1993

HOBBIES

Travelling

Listening to music

TECHNICAL SKILLS

●MS OUTLOOK

●MS OFFICE

●G SUITE

●ONQ

EDUCATION

Guru Nanak Institute of Hotel Management

2011-2015

Pursued Bachelor of Hotel Management and Catering Technology, with a specialization in Front Office and Administration. DGPA 8.

St. Johns’ Diocesan Girls’ HS School

2009 - 2011

Pursued 2 years of Higher Secondary degree in the field of Science with DGPA 7.5

Nava Nalanda High School

2000 - 2009

Pursued Secondary Education with DGPA 7.6

WORK EXPERIENCE

DoubleTree Suites by Hilton Bangalore [Executive Assistant to General Manager]

March 2018- March 2020

●Schedule and coordinating meeting, appointments, travel arrangements for the General Manager

●Maintaining utmost discretion when dealing with sensitive topics

●Prepare and transcribe reports for the General Manager

●Record, transcribe and share minutes of meetings

●Co-ordinate with various departments for the overall upkeep of the hotel

Puravankara Limited [Guest Relations Executive]

August 2016–March 2018

●Greeting clients and recording their details

●Track meetings and booking meeting rooms for dept. and client meetings

●Prerequisite office supplies maintaining the par stock

●Walking VIP guests up to executive floor

DoubleTree Suites by Hilton Bangalore [Guest Service Agent]

June 2015–April 2016

●Checking in and out a guest, while taking care of their transportation

●Handling cash at front desk, with strong coordination with finance team

●Room allottment and walking the guests

●Overall supervision of the lobby and back office

●Taking IRD orders for in-house guests through Careline and following up

DECLARATION

I do hereby confirm that information given in the curriculum vitae is true and correct to best of my knowledge.

RIMI SEN

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