SK ABDUL MURSALIM

U-**/**,U Block, Dlf Phase *, Sector 24, Gurgaon, Haryana

Cell- +91-824*******, Email- adkdwg@r.postjobfree.com LinkedIn Id- URL:https://in.linkedin.com/skabdulmursalim EDUCATION

IILM Graduate School of Management, Greater Noida

• PGDM course – Marketing and Finance (65%) 2018-2020

• Lapland University of Applied Sciences, Finland (1Month) Utkal University, Odisha

• BJB Autonomous College – B.Com (Accounts Honors)- 64.8% 2015-2018 Council of Higher Secondary Education, Odisha

• BJB Junior College – Commerce- 75.6% 2013-2015

School

• Class X – Buxi Jagabandhu English Medium School, Bbsr- 81% (CBSE) 2010-2011 WORK EXPERIENCE

PhonePe Pvt. Ltd.

Designation: Key Accounts Executive Feb’20-April’20

• Merchant Acquisition

• On-boarding the premium KAE stores and also maintaining those accounts.

• Maintaining long term customer relationship and be a part of organizations customer success.

• Retaining premium customers by resolving their queries and escalations post sales.

• Cross-selling and up-selling of the products.

• Handling a whole territory under the supervision of cluster manager.

• Functioning with multiple CRM tools like Success factor, Spoors, Darwin Delhivery Pvt. Ltd (Internship)

Designation: Management Trainee May’19-July’19

• Managing some of the key accounts of the company like Luminous, G-trans Logistics.

• Building relationship with the clients and retaining them

• Resolving queries of the clients post vehicle placements.

• Actively working with supply team, operation team and finance team.

• Negotiation with the clients.

• Generating revenue for the company.

ACADEMIC PROJECT

Industrial Scenario analysis on chocolate industry (as a part of microeconomics subject)

• Studied the nature of the market, demand and supply analysis of the industry. Country Report on South Africa (as a part macroeconomics subject)

• Ease of doing business, National income, Quality of life index Report on Intentional Networking

• Informational interview of two industry people.

Preparation of Business Model, Lapland University, Finland

• Business Startup idea on Dog café.

ACHIEVEMENTS

• Certificate in Elements of AI from University of Helsinki.

• Certificate in Digital strategy and marketing from Lapinamk, Finland.

• Participated in Greenathon 10km marathon.

• Runner’s up in IILM Cricket Tournament.

• Champion in CET Volleyball Tournament.

• Runner’s up in IILM Volleyball Tournament.

• Secured 2nd position in shot put game at BJB College Athletic Fest.

• Secured 3rd position in discus throw at BJB College Athletic Fest. LEADERSHIP EXPERIENCE

• Part of sports committee at IILM Graduate School of Management.

• Captain of volleyball team at IILM.

• Head of cultural society at BJB Autonomous College.

• Worked as a member of SP Commerce Hub cultural club. SKILLS

• Team player

• Strong in decision making

• Proficient communicator

• Leadership

• Good in networking

• Good in team management and event management

• Adaptability

• Computer Skills: Proficient in MS Word, MS Excel, MS PowerPoint REFERENCES

• Faculty mentor- Prof Saurav Sanyal ( Head of CDC Team, IILM) Email: adkdwg@r.postjobfree.com Cell- +91-971*******

• Prof. Rajkishan Nair ( Professor in Economics Department) Email: adkdwg@r.postjobfree.com Cell- +91-981*******

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