Ramson Michael

Mobile: +91-875*******

E-Mail: adkdro@r.postjobfree.com

One year experience in Christ University

I m work with Christ University as a canteen supervisor- 2019 to March 2020.

PROFILE SUMMARY

A result-oriented professional with over 1 years of experience in Order Verification System .

Proficient in managing business operations with key skills of Business Development, Escalation Management .

ORGANIZATIONAL EXPERIENCE

Snapdeal (OFF ROLL)

Senior Associate OVS (Order Verification System) - august 2017 to September 2018.

Innovation and Projects

Order Verification: -

Confirm order -: Order on Snapdeal is check from my end for customer address, city pin-code, Stat, Also we use to check bulk order then conform the customer order.

Have also delivered orders on customer door step.

Canceled Order -: Verified the Bulk order basically for different address, mobile number, pin-code, landmark, and order in mobile, & Laptop. Work profile is verifying the orders and cancel the orders.

Additional Responsibilities:

Handling OVS Panel .

Responsible for all order Confirmation and Cancellation.

Working as Sales Associate in OYO ROOMS.COM from last 08 month- july 2016

to feb 2017

Acquired practical knowledge through trainings and projects.

Ability to work in a dynamic environment and under pressure situations.

Possess honesty & the ability to work hard.

A team player with the ability to understand concepts quickly.

Digi Call 1 years Experience. With big-utsav Process- jan 2015 to june 2016.

Roles & Responsibilities: - Worked as a CSA (Customer Support Associate), With (big utsav process) process in Digi Call wherein taking inbound calls & give appropriate resolution about customers concern Related to (Payment issue, shipment delay, wrong products, product enquiry, damage products), Need to our department for resolve those concern.

EDUCATION

2014 10th Passed from NIOS Board.

2016 12th Passed from NIOS Board.

IT SKILLS

Well versed with MS Office and Internet Applications

Operating Systems : windows XP/Vista/7/8/10

Software Operating : MS Office, Excel, Power point Internet, Scanning & typing

PERSONAL DETAILS

Fathers name

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Late. Michael Masih

Date of Birth

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06/07/1989

Marital Status

Address -

-

Married

Ho-F-17, Nand-gram, Near St. josephs Academy

Nationality

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Indian

Language

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Hindi/English

Gender

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Male

DECLARATION

I hereby declare that all statements made in the resume is correct, true and completed to the best of my knowledge.

Date: -

Place: -

( Ramson Michael)

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