AIDAH WINNIE ADHIAMBO

P. O. B O X * * * * *-***** N A I R O B I

C E L L P H O N E: 0 7 1 5 1 2 2 0 9 7

E M A I L: aidawinnie9@ g m a i l. c o m

PERSONAL PROFILE

I am a hardworking and honest individual who is able to work in a busy environment and produce high standards of work. I am an excellent team player and am able to take instructions from all levels and build up good relationships with all colleagues. I am well organized and always plan ahead to make sure I manage my time well.

CAREE R OBJE CTI VE

To develop skills and build my career in a well-established organization in a position that will offer necessary practical experiences, challenges and opportunities for my career development.

BIO -D ATA

Date of Birth :

15th October 1991

Gender:

Marital Status:

Female

Single

Nationality: Religion:

Kenyan

Christian

Language:

Fluent in English and Kiswahili

EDUC ATION

2009 to 2010

AIC Training College – Kibera

Course in Hospitality

2005 to 2008

Achego Girls’ High School

Kenya Certificate of Secondary Education

1997 to 2004

GATINA PRIMARY SCHOOL

Kenya Certificate of Primary Education

WOR K EX PERIE N CE

SIMBISA BRANDS LTD, CHICKEN INN - CASHIER: MAY 2019 TO OCT 2020

Duties:

1.Develop positive relationships with customers and co-workers

2.Process credit card payments, accepting cash payments and making change, and using a point of sale (POS) system for transactions

3.Greeting guests, helping resolve customer complaints, and maintaining knowledge sales policies

4.Maintain record of monetary/payment activities

5.Calculate total payments received during a time period, and reconcile this with total sales

6.Report any customer concerns to the management.

7.Maintain cleanliness and neatness at the workstation.

8.Performing any other duties as assigned from time to time

BET IN - CASHIER: JAN 2018 TO MARCH 2019

Duties:

1.Advice customers on the importance of betting

2.Encouraging customers to bet

WAITRESS- SAROVA STANLEY HOTEL JANUARY 2016 TO AUGUST 2017

Duties:

1.Main Purpose-Reporting to the Banquet Manager

2.Responsible for customer service and delivery.

3.Take orders and serve food and beverages to customers at tables in dining establishment.

4.Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

5.Providing excellent service to ensure maximum satisfaction to the customers.

6.Communicate with customers to resolve complaints or ensure satisfaction.

7.Making Menu recommendations, answering questions and sharing additional information with restaurant patrons.

8.Welcome guests to the hotel.

9.Welcome customers when they enter the hotel and escort them to their table.

PE RS ON AL INTE R ES T AN D HOBBIES

1.Singing

2.Reading

3.Cooking

RE FEREES

1. Mr. Michael Ambani, Banquet Manager,

Sarova Stanley, NAIROBI.

Cell phone: 071*-***-***

2. Ms. Cyline Mutuku

Sales Representative,

Pasawi Insurance Agency,

NAIROBI.

Cell phone: 072*-***-***

3. Jimmy

Manager Bet in

Tel: 072*******

Contact this candidate