Dipin Ashokan

+91-965*******

adkdjm@r.postjobfree.com

Objective:

Wishing to leverage my experience by obtaining a position in your organization where I can contribute my skills and ability.

Skills Summary:

More than 5 years of working experience in various departments of aviation including Emergency Dispatch & Flight Ops, Customer Service and Baggage Ops.

Completed both Transport Canada and EASA66 AME programs.

Obtained Radio Operator Certificate - Aeronautical (ROC-A) and RAIC.

Familiar with Quality Management, Quality Assurance and Airline Auditing.

Thorough knowledge of SMS (Safety Management System) and ERP (Emergency Response Plan).

Good understanding of Canadian Aviation Regulations.

Excellent Communication, Prioritizing and Multitasking skills gained through various employment opportunities.

Education:

Aircraft Mechanics Diploma, April 2017 - October 2018

International Career School, Canada

Aviation Operations Diploma, September 2014 - April 2016

Seneca College, Toronto, ON

Bachelor of Business Administration Degree, April 2010 - August 2013

Sikkim Manipal University, Bangalore, India

Aircraft Maintenance Engineering Diploma, June 2008 - December 2010

Hindustan Aviation Academy, Bangalore, India

Work Experience:

Flight Follower,

Ornge/Execaire, Toronto, Canada. December 2017 - Present

Process cross-country and local flight clearances, including ensuring conformance with flight rules and regulations.

Maintains a current file on aircraft flying regulations and navigation information required by Transport Canada regulations, publications, and aeronautic charts.

Coordinates implementation of operations and communications activities.

Interprets and ports Teletype & graphic weather reports, NOTAMS and Charts.

Monitors flight tracking map and Reviews, consolidates, and prepares technical reports.

Baggage Operations Agent, August 2016 - December 2017

Swissport Canada Handling Inc. Toronto, Canada.

Receive aircraft at the gate, note down the chock-in time and connect the bridge if necessary.

Provide information for the local, connecting passengers and flight crew about their bags and connecting gates.

Create reports by using World Tracer application about delayed, damaged, transferred, and unclaimed bags.

Send daily baggage report to the airline and do the follow up of the pending files.

Resolve all other issues arise related to baggage operations.

Ramp Agent, June 2016 - July 2016

Swissport Canada Handling Inc. Toronto, Canada.

Marshall and wing walk aircraft during arrival and departure.

Unload passenger luggage and air cargo, bulk and/or containers/pallets, onto carts and/or dollies.

Provide special handling of luggage/cargo as required/directed.

Deliver passenger luggage to claim area and unload onto the conveyor system.

Drive and/or operate ground support equipment to include tow tractors, tow bars, belt loaders, container loaders, and baggage tugs.

Customer Services Agent, June 2012 - December 2013

Immanuel Aviation and Cargo Services Ltd. Cochin, India.

Use airline computerized system to do Check-in, make reservations, ticketing and calculate excess baggage charges.

Make general passenger announcements, provide outstanding customer service answering general inquiries about the airport and airline.

Departure gate customer service and boarding as well as aiding passengers to and from aircraft.

Assist passengers requiring special handling. Handle and resolve customer complaints.

Aircraft Technician, September 2011 - March 2012

Hindustan Aeronautics Limited, Bangalore, India .

Overhaul the Adour engine’s air starter by considering their condition; includes: stripping, assembling and categorizing parts.

Acquired knowledge in air starter assembly which was applied in a team based assignment and completed at the specified due date.

Improved knowledge about air starter and its working principles.

References will be provided upon request

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