MS. Yvette Stewart

Killeen, TX ***** United States

Day Phone: 254-***-**** - Ext:

Mobile: 254-***-**** - Ext:

Email: adkd75@r.postjobfree.com

Work Experience:

Department of Commerce

Census Bureau - (Work t Home) WAH

5617 Drystone Lane

Killeen, TX 76542 United States

06/2019 - 09/2020

Salary: 0.00 USD Bi-weekly

Hours per week: 40

Series: 0301 Pay Plan: GG Grade: 12

Partnership Specialist (Spanish) - Temporary (This is a federal job)

Duties, Accomplishments and Related Skills:

Represented the Decennial 2020 Census. Gave briefings, conducted meetings, presentations, and promoted partnerships with various governments, local businesses, and community groups. Responsible for developing partnerships with state, local, and tribal governments; community-based organizations, faith-based groups; schools; media outlets; businesses; and other grassroots entities in communities within the regional office area. As a Partnership Specialist, provided support to census field operations such as Recruitment, Address Canvassing, Non- Response Follow-Up, and others. Responsible for assisting senior-level staff members with conducting workshops, making presentations, conducting seminars, and working at exhibit booths to support the building of partnerships for the 2020 Census. Experience in advanced technology research and development to gather and assemble various types of complex data and analysis to develop informational and decision type briefings. Identified operational shortfalls, analyze solutions, and write requirements documents. Presented information to audiences, translated and developed targeted informational and promotional materials from Spanish to English and English to Spanish when necessary. Briefed information to individuals or groups taking into account the audience and nature of the information. Researched, resolved, and clarified problems as necessary.

Provided training when required to staff, including on-site assistance as necessary. Provided technical and administrative guidance to managers of the Area Census Offices (ACO) in order to assure timely, orderly, and efficient conduct of Decennial operations. Monitored the ACO recruiting operations by working closely with Census Partnership Specialists, Community Outreach, and Media Partnership Specialists. Maintained contact with appropriate referral services in order to identify recruitment efforts and resolved recruitment and publicity problems. Served as a technical problem-solver/troubleshooter involving daily telephone contact with the ACO and periodic travel.

Supervisor: Dave Portillo (972-***-****)

Okay to contact this Supervisor: Yes

Work from home

5617 Drystone Lane

Killeen, TX 76542 United States

01/2018 - Present

Salary: 0.00 USD Bi-weekly

Hours per week: 50

Consultant/Student/Volunteer

Duties, Accomplishments and Related Skills:

Conduct analytical research and evaluation of diversified programs to assist clients. Organize and execute assigned business projects to the client's requirements. Meet with potential clients when needed and perform an initial assessment. Ability to access, locate, basic design, and update information through the use of personal computer technology. Perform research using shadowing, interviews, surveys, and reading reports. Take control of the development and administration of assigned projects. Recommend solutions for improvement.

Partner with executive management to review the current business operations processes and make recommendations to improve efficiency, enhance customer service, and reduce company costs. Working knowledge of customer relationship management (CRM). Implement CRM and GAAP (Generally Accepted Accounting Principles) protocols for each program. Provide administrative work for administration and program management programs and/or projects. Analyze program requirements and solves problems. Develop the organizational support and capabilities and coordinate budget preparation and develop plans for projects. An expert on the application of analytical and evaluative methods and techniques to issues or studies concerning the efficiency/effectiveness of program operations. Adjusted work operations of one or more organizational segments to meet program requirements and objectives. Ensure the completion of project documents and makes certain they are uploaded into all necessary systems of record to track established performance metrics and historical trends.

Proficient of major issues, program goals, and objectives, work processes, and administrative operations of the organization. Experience in adapting analytical techniques and evaluation criteria to measure/improve program effectiveness/organizational productivity. Skills to plan, schedule, and conduct projects and studies to evaluate and recommend ways to improve work operations in a program or support setting. Experience setting priorities and developing, monitoring, and/or analyzing detailed requirements for programs/projects and schedules for implementation. Expert in reviewing reports on personnel and payroll. Understand supervising staff and payroll programs and maintain supply and equipment inventory. Experience record keeping and creating an organized system to maintain workflow and quality to meet deadlines.

Ability to work both in the office and in the field. In-depth knowledge of digital marketing practices. Evaluate and advise on structures, methods, and procedures. Develop, analyze, and evaluate new or modified program/ management policies, regulations, goals, or objectives. Develop procedures and systems for assessing the effectiveness of programs/management processes. Experience in proposal writing. Thorough understanding and experience in the complete life-cycle management of military systems. Manage and control schedules and cost to provide on time, within budget, the performance of all aspects of the contractual effort. Provide direction for operations and ensuring compliance with all management policies, plans, and procedures. Competent to provide recommendations for the resolution of technical problems. Prepare written materials and presentations for clients via PowerPoint or speech. Apply procurement knowledge and experience to manage contracts supporting assigned projects. Lead the development of project plans including methodology, resource requirements, timelines, priorities, and budget impact.

Control the environment by knowing my audience and present appropriate viable information. Analyze and evaluate a quantitative/qualitative basis the effectiveness of line program operations in meeting established goals and objectives.

Supervisor: Ms. Stewart 254-***-****)

Okay to contact this Supervisor: Yes

Contract - Camp Arifjan Education Center

Education Center

APO, AE 09366 United States

01/2016 - 12/2017

Salary: 0.00 USD Per Year

Hours per week: 60

Army Academic Counselor/Teacher/Tutor - Equivalent-GS12

Duties, Accomplishments and Related Skills:

Professional bilingual (Spanish) Army Academic Counselor (AC) to the Director, Camp Arifjan Education Center on all matters concerning education and training support programs. Received on-the-job training in the applications of concepts, principles, practice, and procedures of Education Services. Counseled military personnel with enrollment and completion of Tuition Assistance (TA) forms, education goals, and the guidance needed to achieve those goals. Formed face-to-face, email, and telephone relationships with military personnel students, assisting in class enrollment, counseling sessions, and recommendations for testing. Complied with the standards in accordance with AR 621-5, Army Continuing Education System Regulation, to provide structured educational guidance and assistance to military personnel. Responsible for explaining benefits such as Veteran’s Assistance, tuition assistance, Army Continuing Education System (ACES), GoArmyEd, eArmyU, scholarships, grants, and aided service members with securing benefits. Completed the Alternate Test Control Officer (ATCO) and Defense Language Proficiency Test (DLPT) training. Served as alternate Test Control Officer. Took appropriate measures in ensuring the security of tests and the client’s private information. Arranged for classroom space, supplies, and equipment required for the delivery of education onsite. Monitored exams for military students. Assisted the ESS (Education Service Specialist) in providing outreach to military personnel regarding school support services. Provided updates and assisted in interpreting guidance related to education plans and policies. Directed to coordinate the development of plans and activities with appropriate staff. Developed presentations and documents using knowledge of current trends/best practices especially those related to quality school programs, program improvement, and intervention strategies for a wide variety of audiences to include military communities. Assigned responsibilities led to assembling information gathered to explain and present findings. Reported to the ESS who provides both technical and administrative supervision.

The work included efforts in problem solving and analyses in preparing reports and recommendations involving the education center. Traveled to other education centers to present recommendations involving a full range of processes. Planned, strategized, and implemented educational management administration to the education system. All military personnel was provided with services or programs to local education agencies. Recommended appropriate action to correct student academic path and noted in the Army Continuing Education System (ACES), GoArmyEd program. Counseled students to know their skills, interests, and personality to help students further career selection.

Provided input for budgetary requirements, the material needed, and class schedules. Advised installation and unit commanders on matters about programs and other general matters in the field of education. Discussed requirements to provide command responsive programs and unit participation in educational development programs. Prepared unit staff briefing to explain programs, policies, and changes. Trained personnel regarding educational goals, guided on the establishment/ planning of educational goals. Ensured educational surveys were conducted periodically to determine educational needs or preferences and developed programs in accordance with results and made changes to improve programs. Provided leadership with historical research and recommendations that impacted program efficiency and effectiveness. Counseled and advised military personnel, and civilian personnel regarding military and academic testing programs and how they apply to professional development and degree programs. Prepared and conducted educational briefings to services members, groups, and units to inform them of existing educational programs, Joint Service Transcript (JST), My Career Advancement Account (MyCAA), and Veterans Administration (VA) education benefits. Performed a wide range of qualitative and quantitative methods for the assessment and improvement of program effectiveness. Delivered oversight as an advisor and consultant serving the United States Army units located in Kuwait, Qatar, Dubai, Egypt, Afghanistan, and Iraq. Served as a subject matter expert in developing strategic plans and evaluating educational systems and training programs within the region. Promoted self-development programs provided by DANTES, the United States Army, and other outside resource agencies. Participated in training seminars and workshops to inform senior leadership of incentive and educational programs available to service members. Evaluated military training for college credits. Taught and tutored Spanish.

Supervisor: Norbert Renz (063**-***-****)

Contract - SERCO

SFL-TAP

Bldg 287, 761st Tank Bn Ave

Fort Hood, TX 76544 United States

03/2015 - 12/2015

Salary: 0.00 USD Per Year

Hours per week: 40

Career Counselor II, Equivalent to GS-12

Duties, Accomplishments and Related Skills:

Assisted military service members experiencing voluntary and involuntary separation, in the use of the ACAP/SFL-TAP XXI automated system and conduct automated and manual pre-separation briefings. Coordinated and provided pre-separation counseling and transition assistance services, delivery of job assistance training in a group or individual settings, conduct of individual counseling sessions, and other job assistance activities such as resume critiques and mock interviews. Tracked progress of clients and motivate clients to increase their utilization of SFL-TAP Center services. Assisted in the outcome of transition training and resources for Active Duty Military Service Members, DA civilians, military retirees, Army National Guard members, U.S. Army Reserve personnel, and family members of all categories. Coordinated and integrated activities that required negotiation and resolution of conflicts and controversial disputes over the applicability of guidelines and operation of the program.

Responsibilities included providing presentations, briefings, training, and overviews to large groups on a regular basis. Managed the conduct of a classroom while briefing. Relied on learned knowledge to plan and accomplish the goals of the SFL-TAP program. Tracked service members through validations on the ACAP XXI system. Knowledgeable of Military Operations. Experienced with instructional techniques associated with adult education teaching to formulate a wide variety of course materials.

Monitored project activities and resources. Mitigated risks that can have far-reaching effects on operations and/or on large groups of people. Performed the duties of Transition Services Manager during temporary absences. Evaluated and recommended changes in methods of operations to improve the already established program. Performed a wide range of qualitative and quantitative methods for the assessment and improvement of program effectiveness. Expertise in interpreting intent and meeting deadlines. Worked in a fast-paced environment. Monitored the execution of major programs requiring inter-staff coordination for the successful attainment of organizational objectives. The developer of administration and program management programs with governing rules and regulations, correspondence formats, and program requirements to analyze the needs and effectiveness of the program/project. Communicated tactfully and effectively, both orally and in writing, to meet program objectives. Compiled training records and reports. Oriented service members as necessary with the information needed. Experienced in assisting members of the military in the process of concluding military service and readjusting to the civilian workforce daily. Was the coordinator of information for the outreach programs. Ensured training of employees in the accomplishment of work.

Researched and developed course materials to include lesson plans, lecture documents, student handouts, course books, audiovisual items, computer programs, case studies, and practical exercises. Developed operational guidelines for a full range of actions and standards for program operations when established guidelines have not been successful. Maintained inventory control of all lesson plans, student handouts, overheads, and other essential instructional material. Prepared and processed correspondence, reports, forms, filing, mail procedures, preparation of travel vouchers, and security procedures. Assisted in the coordination and evaluation of a curriculum-based program for informal and formal education settings. Participate in the Command Technology Office (CTO) planning process and assists in assessing performance improvement initiatives. Communicated effectively other than in writing. Use on a regular basis office automation systems and a variety of software integration systems (such as spreadsheets, databases, and graphics applications). Self-motivated and self-managed while working in a fast-paced, rapidly changing environment. Proficient in Microsoft Excel, PowerPoint, and Word. Gathered, assessed, and monitored customer issues, program concerns, and risks. A liaison between organizations to communicate and coordinate activities. Achieved the best utilization of resources or employment for our soldiers.

Provided technical or subject matter expertise of parent organizations. Provided face-to-face coordination. Developed and maintained extensive relationships within the company to better understand programs throughout the organization. Field incoming calls and inquiries from customers. Assisted customers with questions and concerns. Facilitated resolution to routine problems.

Supported the call center in Fort Knox, Kentucky. Supported the FST (Forward Support Team) in Vilseck, Germany. Possess mature leadership and interpersonal skills to work in a collaborative environment yet still drive timely achievement of objectives. Prepared and presented briefings.

Supervisor: James Sutton 254-***-****)

Army Community Services

Employment Readiness

Bldg 284, 761st Tank Bn Ave

Fort Hood, TX 76544 United States

11/2014 - 03/2015

Salary: 0.00 USD Per Year

Hours per week: 20

Assistant Instructor - Volunteer

Duties, Accomplishments and Related Skills:

Bilingual (Spanish) Assistant Instructor. Spoke before large groups of people using exception verbal communication skills to ensure delivery of presentation, briefings, training, and overviews. Registered clients for events and assisting trainer during events, including Employment Education Workshops, Special Events, job fairs, the conduct of a classroom, and in briefings/overviews for the Army Community Service Employment Readiness Program (ACS ERP). Maintained materials in the office and make sure we have plenty of relevant reference material available. Possess over 20+ years of experience working and living in a military environment with a keen understanding of the military lifestyle. Knowledgeable of Military Operations. Bilingual translator for clients and trainers. Focused on the mission and completion of all tasks assigned. Assist managers with planning and implementing reorganizations that typically involve mission changes and realignment of all/most positions and personnel as well as identifying positions that should be reclassified prior to making such changes. Classify position descriptions using Federal classification and job grading systems to determine the proper title, occupational series, grade, coverage under the Fair Labor Standard Act (FLSA), and competitive level code. Monitored and resolved Quality of Life issues, which impacted military personnel, civilian employees, and Family members. Identified program resource requirements and provided budget input. Delivered presentations and provided training to military and civilian audiences. Advised management and supervisory personnel on policy, regulatory and procedural requirements. Coordinated interagency support from various entities. Tracked the progress of clients and motivate clients to increase their utilization of ACS ERP services. Recommend methods or strategies to resolve problems of long or short term workforce planning, downsizing, and or job turnover. Use own judgment to plan and accomplish goals. Experienced providing on-the-job training or classroom training. Brief information to individuals or groups taking into account the audience and nature of the information.

Supervisor: James Elzie 254-***-****)

Contract - DYNCORP INTERNATIONAL (DI), LOGCAP IV

Camp Dwyer

Kandahar

APO, AE 09366 United States

12/2011 - 12/2012

Salary: 0.00 USD Per Year

Hours per week: 90

Logistics Coordinator/Senior Administrator Equivalent-GS0346-13)

Duties, Accomplishments and Related Skills:

Implemented LOGCAP acquisition procedures to provide contracted logistics support services for emergency and contingency deployments. Oversaw multiple logistics functions and managed 10 -15 personnel including, but not limited to, maintenance, property accountability, transportation, and warehousing. Managed projects from the project initiation phase through financial closeout. Coordinated special projects with a team of five to move equipment and supplies in a hostile environment resulting in savings for the company using little to no money. The report suggested we share existing supplies and equipment to be transferred with a physical helicopter courier. The suggestion was implemented, and delayed supplies and equipment were minimized. Conducted research, analysis to develop reports with assessments of mission requirements used to devise solutions to the identified problem area.

Supervised, trained, job delegation. Proficient overseeing and providing guidance directly to staff using the Integrated Logistics Support (ILS). Expert in planning and evaluating. Skilled working with others in a team setting to secure assistance from various companies and organizations. Capable of communicating with diverse populations verbally and in writing. Designed and provided detailed reports using the Integrated Logistics Support (ILS) plans. The utilized system queries to collect and analyze data about request processing times, order ship times, receipt processing times, and design reports, including graphs, tables, and charts representing findings. Reviewed logistical functions and identify areas for improvement. Directed the allocation of materials, supplies, and products. Developed business relationships with suppliers and clients. Provided expert guidance relating to policies, priorities, practices, and procedures assuring the smooth and efficient operation of assignments. Used software systems to plan and track movement. Operated software programs designed specifically to manage logistical functions, such as procurement, inventory management, and other supply chain planning and management systems. Technical advisor for supply support planning for major equipment accountability and/or systems on hand and utilized by the Military. Trained in identifying IED potential hazards, safety reactions, and trained others on safety and precautions. Forecasted requirements and weaknesses in the demand for inventory items. This enabled me to accurately assist the contracting officer.

Assisted in defining operational support requirements for key stakeholders. Managed and organized information. Planned, evaluated problem solved with technical competence. Provided planning guidance to develop Mission Essential Training Assessments. Used the military command structure, missions, and programs to develop training standards. Using lists all available resources for all levels of training. Analyzed programs and systems assigned to discover potential logistics problems and adverse supply trends. DAWIA Level II certificate. Ensured the projects were delivered to meet the customers’ requirements and expectations. Led, developed and managed the customer's requirements, cost, and schedule. Led the project coordination for resourcing, funding, and scheduling to meet customer expectations. Discussed unique problem areas and recommends viable solutions. Took aggressive actions to correct problems and negative trends, explored all alternative approaches to resolving these situations. As a Logistics Management Specialist reviewed and evaluated logistical regulations, policies, and procedures. Provided logistical staff direction for the supply program and the Army Field Support in Afghanistan. Ensured training requirements were understood especially for our English as a Second Language (ESL) employees. Oversaw task order of more than 250K logistics services subcontracts to ensure fulfillment of contractual obligations. Interpreted plans, policies, and procedures and provided staff-level guidance on administration and program management programs. Expert and key personnel advisor on the most sensitive and complex policies and issues who directs, coordinates, and oversees work through supervisors of the organization. Ensured logistics technical support for submissions in response to Requests for Proposal (RFPs). Provided vulnerability assessments; drafting, coordinating, and ensuring the timely publication of internal control checklists. Monitored the external environment and internal trends, to identify SWOT (strengths, weaknesses, opportunities, and threats) in supply chain management. Identified departmental weaknesses and developed, coordinated, and executed corrective action plans. Evaluated Supply management, property accountability, and field support for sustainment efforts OCONUS. Performed as the Contracting Officer Representative (COR).

Supervisor: Ryan Vega 817-***-****)

Defense Finance and Accounting Services (DFAS)

Defense Military Pay Office (DMPO)

Old Ironsides Building #16007

Fort Hood, TX 76544 United States

01/2010 - 12/2011

Salary: 0.00 USD Per Year

Hours per week: 40

Series: 0303 Pay Plan: GS

Office Services Assistant/ Assistant to Director (This is a federal job)

Duties, Accomplishments and Related Skills:

Worked under the general supervision of the Director, Fort Hood Defense Military Pay Office (DMPO), who made assignments in terms of objectives, priorities, and deadlines. Responsible for the Administrative Office Management, Project Control Management, and Administrative Support. Independently gathered data prepared reports, and made recommendations consistent with normal practice, using experience in solving problems and handling unusual occurrences. Knowledgeable of Military Operations. Performed archival duties of classified material and federal records management operation, and/or federal government privacy program. Conducted training on the General Fund Enterprise Business System (GFEBS) and Global Combat Support System-Army (GCSS-Army) cost transfers. The system was incorporated to assist in making accounting transactions easier. The system is web-based and was used across the US Army.

Properly disposed of government documents and records according to policy and procedure. Worked with management systems. Used judgment in interpreting and applying general guidelines to prepare reports, develop findings, recommendations, justifications, and so forth. Received visitors and telephone calls, referring callers to appropriate specialists or answering questions, and providing material in response to requests. Scheduled appointments for the Director, determining the nature of the proposed meeting and advising supervisor of the topic and its background. Independently prepared and provided associated material. Independently planned, scheduled, coordinated, carried out, and evaluated the work.

Established and maintained correspondence controls including receipt and distribution of incoming and outgoing mail and correspondence, suspense control, and classified documents control. Based on a thorough working knowledge of the Training and Exercise Division responsibilities and ongoing actions, screened all incoming mail and message traffic, assigned suspense, and distributed to appropriate action personnel, branch, or supervisor. On actions of an administrative nature, personally took appropriate action including preparation of written replies. Maintained comprehensive suspense system including frequent coordination with III Corps Administrative Office on the status of suspense items. Reviewed and ensured the adequacy and accuracy of outgoing correspondence prepared for the supervisor’s signature. Prepared a variety of documents (e.g., travel vouchers, requests for security clearance, etc.). Developed, evaluated, and reviewed projects to improve the effectiveness of work methods and procedures, manpower utilization, and distribution of work assignments. Provided advice concerning administrative and clerical procedures. Maintained office filing system. Maintained Division TDY and Leave calendar. Made travel accommodations for the Division Chief by securing organizational transportation or tickets, reserving accommodations, and developing itineraries. Arranged for conferences and meetings, reserved rooms; notified invitees of topics, dates, and locations; gathered background material for supervisor, and observed

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