CURRICULUM
VITAE
OF
SAMANTHA
CAPLAN
Samantha Caplan
Table View
South africa
7441
Phone 073-***-****
E-mail adkd6h@r.postjobfree.com
LinkedIn:http://za.linkedin.com/pub/samantha-caplan/1b/b07/5a4/
I have developed a high level of self-management skills within the human resources field of expertise, whilst utilising a team player approach with other departments and fellow colleagues. I have developed a well-grounded HR/payroll expertise of human resources management during my multi-faceted work experience, through which I developed great work efficiency, and optimise approaches for the best benefit of human capital management.
I aim to utilise my experience and knowledge effectively in a busy and dynamic organisation, in order to enhance the company’s return on investment and enhancing the production output potential in a company. I believe growth and personal improvement should be consistent, and is of utmost importance within a healthy organisational environment, to achieve the best in a company’s workforce with ease.
I am looking to be employed in a dynamic business environment, which will promote HR best practice within the boundaries of correct labour law application and well-aligned policies and procedures, which would allow for optimal potential. My desired role and experiential direction leans towards that of an HR and payroll expert.
Personal Information
Nationality: South African
ID Number: 810-***-**** 087
DOB: 15/04/1981
Race: White
Gender: Female
Disability: No
Education
1.Secondary Education:
British International College & Greenwich College(SA Matric attained)
Johannesburg, completed 1999
2.Degree: Batchelor of Science Degree; Majors: Organisational Psychology, Human Kinetics & Ergonomics
Rhodes University, Grahamstown, completed 2005
3.Accreditations:
Skills development Facilitator Accreditation
Executive Coaching & Facilitation, completed 2011
Thomas PPA Accreditation
Thomas International
Health & Safety Representative Accreditation, completed 2010
George Farmer Consultancy
4.Certificates:
Lucid Business Solutions
oAdvanced excel 2003, completed 2007
New Horizons Computer Training Centre
oPastel Payroll level 1, completed 2008
oPastel Partner 2007(V9) Express(Accounting), completed 2008
oCoreldraw 4 – level 1, completed 2009
oOutlook 2007 – level 2, completed 2012
oExcel 2007 – level 2, completed 2012
Softline VIP Payroll
oVIP Skills, completed 2012
oVIP Employment Equity, completed 2012
oBCEA & LRA Amendments Seminar, completed 2012
oVIP Payroll Administration, completed 2015
oVIP ODBC Report Writing, completed 2015
oVIP Leave module training, completed 2017
oESS(On-site training and administration experience)
5.Workshops:
Implementing EE Transformation as BEE strategy, completed 2011
EES-SIYAKHA
Recruitment & Selection Training, completed 2012
Palamino Training Solutions
Interpersonal Intelligence Program, completed 2013
Psychology At Work
Languages:
English: Advance reading & speaking
Afrikaans: Intermediate reading & speaking
Zulu: Basic reading & speaking
Achievements:
Library prefect: Std 7 – 1996
Top 5% in Std 7 in exam results – 1996
College Dance Committee – 1998
Participant in Dance Italia Grande Prix in Italy – 2001
Top 10% of major in final year of university(2005)
Managed dance studios since the age of 16 years
Hobbies: Hiking, dancing, researching, computer networking
Skills Matrix(Since full-time studies)
Skills
Level
Experience
Leadership Skills
Advanced
15 Years +
Organisational Skills
Advanced
15 Years +
Multi-tasking Skills
Advanced
17 Years +
Discretion & Business Ethics
Advanced
12 Years +
Strategic Orientation & Application Skills
Advanced
12 Years
Team Orientation Skills
Advanced
12 Years +
Interpersonal Skills
Advanced
13 Years +
Client Relations Skills
Advanced
15 Years +
Training, Development & Facilitation Skills
Advanced
15 Years +
Induction Skills
Advanced
10 Years
Industrial Relations Skills & Application
Advanced
10 Years
Recruitment & Selection Skills
Advanced
10 Years
Payroll Administration & Reporting Skills
Advanced
11 Years
HR Administration & Reporting Skills
Advanced
11 Years
Conflict Management Skills
Advanced
9 Years
Health & Safety Knowledge & Management Skills
Advanced
10 Years
B-BBEE Knowledge & Application Skills
Intermediate
8 Years
Marketing/Advertising Skills
Intermediate
8 Years
Bookkeeping Skills
Basic
9 Years
Computer Skills
MS Office 2003, 2007, 2010
Advanced
16 Years +
MS Outlook 2003, 2007, 2010
Advanced
16 Years +
Pastel Payroll Administraton
Advanced
6 Years
SARS Easyfile
Intermediate
9 Years
SARS E-filing
Advanced
11 Years
VIP EE & Skills Modules Knowledge
Advanced
8 Years
Pastel Stock Control Administration
Intermediate
3 Years
Pastel Accounting/Xero Administration Skills
Basic
5 Years
Graphic Design Computer Skills
Intermediate
4 Years
Employment Experience
HR Manager/HS Manager
January 2020 – Current Dairy Exchange (Pty) Ltd
Payroll administration for 160 employees, late and absenteeism reporting, TERS fund claims, TERS fund recons
B-BBEE verification processes, prepping for audits, ensuring systems work in alignment with audits
HR administration, recruitment and selection of new vacancies, liaison with recruitment agents, policy and procedure and SOP creation, onboarding and induction of new employees, termination process and exit interviews of resigned/terminated employees
Marketing, recruitment and selection and interviewing process for graduate intake annually for articles students, arranging and carrying out career expo projects to attract new talent
IR management: including investigations, warnings, intiation of hearings, prepping of evidence and witnesses
Accident reporting and investigation to COIDA, following up of compensation claims, application for letters of good standing, completion of annual returns for COIDA assessments and all COIDA communications.
Performance management, skills assessments and skills reporting
Initiating and setting up company specific performance appraisals, utilizing HR best practice processes, training of staff thereof
Reporting via compiling and submissions of WSP and ATR to Services SETA, MD and DG applications
Monitoring and coordinating of HR department duties(daily and monthly).
Communications with a staff compliment of 160 employees
Implementation and reporting on EE, and planning future B-BBEE audits and co-ordination thereof
Conflict management and resolutions, mediation of staff issues.
Strategising in-house training and co-ordinating refresher training throughout company
Administering the ESS system of VIP and management of the system.
HR strategic planning, career development
Change management
Implementing and maintaining employee wellness and social activities.
Health and safety risk assessments, maintaining HS processes daily/weekly/monthly, social accountability audits, COVID HIRA assessments
Reason for leaving: Looking for a company which operates under efficient procedures
HR Manager
May 2019 – December 2019 Microchem Lab Services
Payroll administration for 140 employees, late and absenteeism reporting
HR administration, recruitment and selection of new vacancies, liaison with recruitment agents, policy and procedure and SOP creation, onboarding and induction of new employees, termination process and exit interviews of resigned/terminated employees
Marketing, recruitment and selection and interviewing process for graduate intake annually for articles students, arranging and carrying out career expo projects to attract new talent
IR management: including investigations, warnings, intiation of hearings, prepping of evidence and witnesses
Accident reporting and investigation to COIDA, following up of compensation claims, application for letters of good standing, completion of annual returns for COIDA assessments and all COIDA communications.
Initiating and setting up company specific performance appraisals, utilizing HR best practice processes, training of staff thereof
Reporting via compiling and submissions of WSP and ATR to Services SETA, MD and DG applications
Monitoring and coordinating of HR department duties(daily and monthly).
Communications with a staff compliment of 140 employees
Implementation and reporting on EE, and planning future B-BBEE audits and co-ordination thereof
Conflict management and resolutions, mediation of staff issues.
Strategising in-house training and co-ordinating refresher training throughout company
Administering the ESS system of VIP and management of the system.
HR strategic planning, career development
Change management
Implementing and maintaining employee wellness and social activities.
Reason for leaving: Looking for permanent employment
Referee: Sean(Laboratory Manager) 082-***-****
Payroll Manager
October 2018 to April 2019 VNL Hospitality
Processing and management of monthly payroll runs for 8 companies, comprised of approx. 30 properties(Total staff compliment = approx. 1000), including outsourced payroll companies
New starters, terminations, and paid per hour payroll run management and processing, bonus runs as per company policy, backing up of systems, desk support and management and setting up of ESS systems and leave groups, impersonation roles, ESS training.
Assisting with termination processes/CCMA investigations from an HR perspective and paperwork involved, assisting with staff assistance programmes
Payroll and HR support to Line Managers regarding staff issues in alignment with company procedures, training of payroll knowledge to Line Managers to understand labour legislation in relation to remuneration policies and legislation.
Statutory reporting, third party payments, SARS reporting, Stats SA reporting, reconciling to salary account, provident fund reconciling and reporting and maintenance of online portal system, bi-annual returns and IRP5 submissions, SARS reconciling, OID returns, pension fund reporting and assistance to staff and pension queries and administration
Pay queries, assisting with employee queries and enhancing communication from payroll department
Monthly reporting and reconciling to Top management regarding payroll and third parties
Maintenance and management of payroll system and ESS, and year end auditing and reporting
Reason for leaving: Contract coming to an end
Referree: Nathan Spandiel(Recruitment Officer) 078-***-****
Odette Duvenhage(Finance Manager) 072-***-****
HR/Tax Consulting/Bookkeeping(Contracting)
April 2018 to October 2018 HR Consulting/The Audit Pro
Bookkeeping for clients, SARS efiling and reporting for clients
Handling tax disputes with SARS
Dealing with client queries
Mentoring of clients and on boarding processes of new clients and placements
Invoicing of fees and reconciling of fees
Advising clients of way forward regarding tax processes and reporting
Finding new clients
Representation in CCMA and advising of clients in preparation for CCMA cases
HR administration, legal HR compliance, reporting to statutory bodies
Setting administrative structures into place
Reason for leaving: Contracting whilst looking for employment
HR Officer
January 2018 – March 2018 Guala Closures (Pty) Ltd
HR Administration and filing, contract updates and aligning to changes in legislation; administration of terminations, engagements, promotions, demotions, updating of the company organogram, reporting on absenteeism & grievances & disciplinaries & providing support and knowledge. Coordinating HR daily, weekly and monthly duties. Strategising of leave planning.
Advising Management and employees on employee relation matters, company policies and legislation and procedure.
Union relationship management and interaction(NUMSA & UASA), administration of union meetings and strategic follow through and resolving disputes/complaints, and counseling of employees and liaising closely with the OHP.
Managing the recruitment & selection process, updating/creation of job descriptions, advertising, screening of CV’s, reference checks, competency matrix creation, conducting of interviews and arranging interview panels, in alignment with EE compliance.
Preparation of IR processes and support to management regarding disciplinary policies and procedures and reporting thereon, and arranging of disciplinaries, incapacity processes
Carrying out of performance meetings, implementing a training strategy, supporting management and reviewing of performance and documentation and KPI rating thereof.
Skills reporting and setting up the process thereof for compiling the WSP and ATR to MERSETA. Implementing strategy and coordinating annual pivotal grant claims(RPL, apprenticeships).
Communications with a staff compliment of approx. 200 employees, production and office staff.
Conflict management and resolutions, mediation of staff issues.
Strategising in-house training and providing induction training of new employees.
Setting up new HR processes and procedures and improving on existing procedures and processes
Implementing and maintaining employee wellness and social activities.
Reason for leaving: Unhappy with direct manager’s leadership style
Reference: Anton West(Production Manager) 086-***-****
Charles West(Health and Safety Manager) 079-***-****
Brian February(UASA shop Steward) 083-***-****
HR/Payroll Manager
November 2016 – December 2017 Horwath Zeller Karro (Pty) Ltd
Payroll administration and reporting for 5 companies(approx. 50 employees)
Creation of employment contracts and changes to company policies according to legislation changes, creation of disciplinary documents, preparation of disciplinary hearings and carrying out of disciplinary procedures. Providing knowledge of labour laws to management, updating management of changes in labour laws and informing of correct employment procedures. Setting new rules into place to enhance performance and improve productivity.
Marketing, recruitment and selection and interviewing process for graduate intake annually for articles students, arranging and carrying out career expo projects to attract new talent
Preparation of CCMA hearings and documentation, presenting CCMA cases, and communication of pre-CCMA hearing with the CCMA. Investigations of coming-up CCMA cases for arbitration purposes.
Accident reporting and investigation to COIDA, following up of compensation claims, application for letters of good standing, completion of annual returns for COIDA assessments and all COIDA communications.
Initiating and setting up the performance management systems for 1 company(national) and one in-house company. Performance appraisals carried out on management staff, recording of results, training of staff and conduction of induction training of staff. Preparation of induction materials. Carrying out of training needs analysis, arranging of training programs to implement by outsourced trainers according to training plans implemented. Organising of training committee meetings and identifying skills gaps. Preparing of employee satisfaction surveys and analysis of results, conducting interviews with staff and implementing adjustments to business policies accordingly. Budgeting of training for the year. Complying with statutory regulations for training regarding the EAAB regulations.
Reporting via compiling and submissions of WSP and ATR to FASSET Seta annually for 2 companies. Implementing and reporting of annual pivotal grants
Monitoring and coordinating of HR department duties(daily and monthly).
Communications with a staff compliment of approx. 50 employees.
Implementation and management of the recruitment, selection, appointment and induction systems.
HR audits performed of business policies and procedures and ensuring procedures and policies align consistently, ensuring EE policy is maintained continuously. Automating the employment equity system of the company on VIP and managing the system to keep it up-to-date in order to report annually to the Labour Department.
Conflict management and resolutions, mediation of staff issues.
Strategising in-house training and training of employees of in-house systems and keeping training manuals up-to-date with regards to the online payroll system for employees to utilize the ESS system on VIP for submission of payroll claims and leave applications and updating of information. Administering the ESS system of VIP and management of the system.
Setting up new HR processes and procedures and improving on existing procedures and processes
Implementing and maintaining employee wellness and social activities.
Reason for leaving: Higher remuneration and benefits
Reference: Tharien Rambolie(Client Accounting Manager) 084-***-****
Or Belinda Botha(Tax Manager) 083-***-****
HR/Payroll Administrator
June 2016 – October 2016(Maternity Contract position) Vida E Caffe
Payroll administration and reporting for 3 companies(approx. 500 employees)
Creation of employment contracts and changes to company policies according to legislation changes, creation of disciplinary documents, preparation of disciplinary hearings and chairing of disciplinary hearings. Providing knowledge of labour laws to management, updating management of changes in labour laws and informing of correct employment procedures. Setting new codes of conduct in alignment with labour law and to enhance performance and improve productivity.
Aiding in improving of the B-BBEE scorecard score for the business
CCMA/bargaining council case preparation and presentation.
Accident reporting and investigation to COIDA, following up of compensation claims, application for letters of good standing, completion of annual returns for COIDA assessments and all COIDA communications.
Initiating and setting up the performance management systems for 1 company(national) and one in-house company. Performance appraisals carried out on management staff, recording of results, training of staff and conduction of induction training of staff. Preparation of induction materials. Carrying out of training needs analysis, arranging of training programs to implement by outsourced trainers according to training plans implemented. Organising of training committee meetings and identifying skills gaps. Budgeting of training for the year. Complying with statutory regulations for training.
Monitoring and coordinating of HR department duties daily and for monthly duties.
Communications with a staff compliment of approx. 500 employees located nationally and close interaction with shop franchise management staff.
Implementation and management of the recruitment, selection, appointment and induction systems. Employment confirmation of employees and updating of employee details onto VIP payroll system. Arranging and coordinating of the interviewing processes and conducting first round interviews and managing and training of panel interviews.
Preparing Workplace skills plans, annual training reports and training budgets for the year and submission of these reports to Services SETA. Record keeping of training costs, proofs of training, employees trained, obtaining training registers and analyzing EEA composition of employees trained. Maintenance of the skills development module on VIP and setting up of the system.
Implementing training manuals and training programs into the company.
HR audits performed of business policies and procedures and ensuring procedures and policies align consistently, ensuring EE policy is maintained continuously. Automating the employment equity system of the company on VIP and managing the system to keep it up-to-date in order to report annually to the Labour Department.
Conflict management and resolutions, mediation of staff issues.
Strategising in-house training and training of employees of in-house systems and keeping training manuals up-to-date with regards to the online payroll system for employees to utilize the ESS system on VIP for submission of payroll claims and leave applications and updating of information. Administering the ESS system of VIP and management of the system.
Preparing documentation for B-BBEE verifications and keeping documents up-to-date with regards to various sections required from EME to Generic score cards.
Setting up new HR processes and procedures and improving on existing procedures and processes whilst aiding the HR Manager in her current daily duties
Reason for leaving: End of contract
Reference: Udicka Smith(HR Manager) 076-***-****
HR Administrator
December 2015 – December 2015 SABIC (Pty) Ltd – Cape Town
Aligning global policies with South African labour legislation
Creation of new policies in alignment with SA legislative requirements
Aligning global procedures with South African policies and labour legislation
Update and amend disciplinary policy and procedure where necessary
Creation and amendment of templates to align with procedures accordingly
Register company with SETA and inform management as to how SETA claims work and how to manage SETA claims for the future
Reason for leaving: End of contract
Reference: Schanaaz Van Der Skyff(General Manager) (021-***-****
HR Manager
November 2014 – June 2015 Spire Property Management (Pty) Ltd; Intersect (Pty) Ltd
Payroll administration and reporting for 8 companies with over R1 million payroll per month for corporate employees.
Creation of employment contracts and changes to company policies according to legislation changes, creation of disciplinary documents, preparation of disciplinary hearings and carrying out of disciplinary procedures. Providing knowledge of labour laws to management, updating management of changes in labour laws and informing of correct employment procedures. Setting new rules into place to enhance performance and improve productivity.
Compiling of company profile and documentation for BBBEE verification purposes and keeping documentation up-to-date.
CCMA/bargaining council case preparation and presentation
Accident reporting and investigation to COIDA, following up of compensation claims, application for letters of good standing, completion of annual returns for COIDA assessments and all COIDA communications.
Initiating and setting up the performance management systems for 1 company(national) and one in-house company. Performance appraisals carried out on management staff, recording of results, training of staff and conduction of induction training of staff. Preparation of induction materials. Carrying out of training needs analysis, arranging of training programs to be implemented by outsourced trainers according to training plans implemented. Organising of training committee meetings and identifying skills gaps. Preparing of employee satisfaction surveys and analysis of results, conducting interviews with staff and implementing adjustments to business policies accordingly. Budgeting of training for the year. Complying with statutory regulations for training regarding the EAAB regulations.
Reporting via compiling and submissions of WSP and ATR to Services Seta annually for 2 companies.
Monitoring and coordinating of HR department staff and daily duties and interacting and organization of duties which needed to be carried out.
Communications with a staff compliment of 170 employees between 8 companies.
Implementation and management of the recruitment, selection, appointment and induction systems. Implementing the use of PPA systems and recruitment assessment systems and tools. Employment confirmation of employees and updating of employee details onto VIP payroll system. Arranging and coordinating of the interviewing processes.
Preparing Workplace skills plans, annual training reports and training budgets for the year and submission of these reports to Services SETA. Record keeping of training costs, proofs of training, employees trained, obtaining training registers and analyzing EEA composition of employees trained. Maintenance of the skills development module on VIP and setting up of the system.
Implementing training manuals and training programs into the company.
HR audits performed of business policies and procedures and ensuring procedures and policies align consistently, ensuring EE policy is maintained continuously. Automating the employment equity system of the company on VIP and managing the system to keep it up-to-date in order to report annually to the Labour Department.
Conflict management and resolutions, mediation of staff issues.
Strategising in-house training and training of employees of in-house systems and keeping training manuals up-to-date with regards to the online payroll system for employees to utilize the ESS system on VIP for submission of payroll claims and leave applications and updating of information. Administering the ESS system of VIP and management of the system.
Preparing documentation for BBBEE certificate applications and keeping documents up-to-date concerning various sections required for a large, high earning company to achieve BBBEE certificates, for both companies.
Reason for leaving: End of contract
Reference: Sarah Swabey(Property Manager) 084-***-****
HR/Payroll Administrator
October 2013 – October 2014 Ciolli Bros (Pty) Ltd
Implementation of all HR processes and procedures and establishing a fully functional HR department for 3 companies(CBS Manufacturing, CBS Transport, Ciolli Bros).
Creation of employment contracts and changes to policies, house rules according to legislation changes, creation of disciplinary documents, preparation of disciplinary hearings and carrying out of disciplinary procedures. Providing knowledge of labour laws to management, updating management of changes in labour laws and informing of correct employment procedures. Setting new rules into place to enhance performance and improve productivity.
Preparing of meetings with staff representative councils and bargaining with employee representative councils.
. Preparation of CCMA hearings and documentation, presenting CCMA cases, and communication of pre-CCMA hearing with the CCMA. Investigations of coming-up CCMA cases for arbitration purposes.
Accident reporting and investigation to COIDA, following up of compensation claims, application for letters of good standing, completion of annual returns for COIDA assessments and all COIDA communications.
Performance appraisals carried out on management staff, recording of results, training of staff and conduction of induction training of staff. Preparation of induction materials. Arranging of training programs to be implemented by outsourced trainers according to Training plan. Organising of training committee meetings and administration of needs of training. Preparing of employee satisfaction surveys and analysis of results, conducting interviews with staff and implementing adjustments to business policies accordingly.
Communications with a staff compliment of approximately 350 employees between 7 companies. Administering payroll(wage and salaried staff) of 3 companies and managing of the time and attendance system of 7 companies. Processing of leave and budgeting preparation for leave for the upcoming financial year, processing of bonuses and all other aspects relating to payroll. Creating of transactions and setup requirements to ensure an efficient payroll system.
Aiding in the auditing processes of 3 companies concerning the payroll information.
Management of staff loans, provident fund and administration of financial policies taken out by staff through Metlife, reconciling of all, weekly and monthly.
Employment confirmation of employees and updating of employee detail onto the payroll system and Time and Attendance System.
Preparing Workplace skills plan and training budgets for year ahead and Annual Training Reports submitted to SETA’s. Record keeping of training costs, proofs of training, employees trained, obtaining training registers and analyzing EEA composition of employees trained.
Implementing training manuals and training programs into the company.
HR audits performed of business policies and procedures and ensuring procedures and policies align consistently, ensuring EE policy is maintained continuously.
Implementation and management of the recruitment, selection, appointment and induction systems. Implementing the use of PPA systems and recruitment assessment systems and tools. Employment confirmation of employees and updating of employee details onto VIP payroll system. Arranging and coordinating of the interviewing processes.
Ensuring health and safety compliance is maintained and informing management of issues arising, which do not comply with labour law, regarding all labour acts.
Reason for leaving: Higher remuneration
Referee: Tony Ciolli(CBS Manufacturing); Braam Le Roux(Mine Manager) (021-***-****
HR Assistant Manager/Employment Equity Manager/Company SDF
May 2011- October 2013 Federal Gaming Cape Pty(Ltd); Executive Decisions
Creation of employment contracts and changes to policies, house rules according to legislation changes, creation of disciplinary documents, preparation of disciplinary hearings and carrying out of disciplinary procedures. Providing knowledge of labour laws to management, updating management of changes in labour laws and informing of correct employment procedures. Setting new rules into place to enhance performance and improve productivity.
Compiling of company profile and documentation for B-BBEE verification purposes and tendering documents for the business future prospects with regards all necessary HR staff compliments.
Preparing of Trade Union meeting documents and communicating with various trade unions (ie.SOUWELIMO, SATAWU, SEGEWU). Preparing month end reporting for SDL returns to SASSETA and EEA returns as well as HR reports for management