Tien Yuen WONG
046*-***-*** E: *************@*******.***
L: https://www.linkedin.com/in/tienyuen-wong/
PROFESSIONAL
SUMMARY
Former governance officer and a student relationship adviser with experience in due diligence, customer identification, extensive stakeholder management along with expertise in Business Institution Management, Governance and Regulation. Excellent monitoring and risk mitigation skills by collecting and analysing data directed for compliance, database management, drafting reports and regulatory risk management.
SKILLS
• Proficient in MS Office Suite
• Analytical problem solver
• Reporting and Analysis
• Effective communicator
• KYC Management
• Enhance Due Diligence
• Customer Due Diligence
• High attention to detail
PROFESSIONAL
EXPERIENCE
EDUCATION
BACHELOR OF
ACTUARIAL STUDIES
Macquarie University,
Sydney
(2017 – 2020)
CAMBRIDGE
INTERNATIONAL
AS & A LEVELS
UCSI College, Malaysia
(2015 – 2016)
LANGUAGE
Mandarin and Malay
PROFESSIONAL
REFERENCE
(information available
on request)
STUDENT ADVISER (Jan 2018 to Present)
Macquarie Business School, Sydney
• Perform KYC for client verification by wallet and non-wallet documents
• Maintain and fine-tune database storing confidential client information
• Identify process improvement regarding key procedures and presented in a report along with documentary evidence
• Document and report all findings and client communication in a case management software
GOVERNANCE OFFICER (Jun 2020 to Dec 2020)
Governance, Accreditation, Rankings and Business Intelligence, Macquarie Business School, Sydney
• Secretariat support for various Macquarie Business School Committees
• Built a centralised governance database using Microsoft SharePoint
• Created visual data maps using Power BI and Microsoft Excel
• Data mining with Tableau, such as the Graduate Outcome Survey by QILT MARKET INTELLIGENCE COORDINATOR (Dec 2017 to Feb 2018) Big W, Bella Vista, Sydney
• Analysed reports for discrepancies and suspicious activities on intra–day risk assessment
• Managed product part matching activities of various companies and data visualising using Microsoft Excel
• Provided data analytics to support market price movements
• Established the capture and analysis of internal and external prices of goods