SALIMATA DIALLO
WORK EXPERIENCE
TEACHING ASSISTANT
American International School of Bamako Bamako, Mali October 2019 – Present
Responsibilities: Provide teacher assistance to small classes
• Getting the best out of elementary students who are falling behind in classes by assisting them
• Ensuring behavior management is implemented and adhered to throughout class
• Maintaining a professional demeanor when students are breaking classroom rules
• Reviewing materials with students one-to-one and focusing on how to help them achieve their learning goals
• Creating playground duty rotas and replacing other assistants when they are needed in other classes during playground duties HOSPITALITY RESTAURANT STAFF
Delaware North, Emirates Stadium London, United Kingdom October 2018 – August 2019
Responsibilities: Help drive service delivery and create special experience for each guest
• Greeting and serving guests while providing a courteous and professional attitude at all times
• Resolving in-depth queries in a methodical manner, independently and with co-workers to find appropriate resolutions for clients’ complaints and difficult customers
• Managing workload effectively during busy times
• Handling guests’ payment
EVENT MANAGER, INTERNSHIP
International Labour Organization of the United Nations (ILO) Yaoundé, Cameroon
November 2017 – December 2017
Responsibilities: Assist in the organization of two high-level UN events: the visit of ILO Director-General Guy Ryder and the launch of the World Social Protection Report
• Dealing with internal and external stakeholders at all levels via telephone and email to confirm their attendance at the event and ensuring successful communication through thoughtful questions
• Preparing materials for the interview of the Director-General
• Attending the meetings with public media, trades union, employers' organizations and the United Nations system
PROFILE
A self-motivated and highly committed graduate with a keen interest in the event industry. Acquired an innovative and creative approach along with four years of experience in event and marketing operations within a multicultural range of environments. Very organised and goal-oriented with an ability to work in a fast-paced business environment. Has developed team-working and communication skills by working with people from different backgrounds. EDUCATION
MASTER OF SCIENCE iN
MANAGEMENT
University of Hertfordshire
Hatfield, United Kingdom
January 2018 – May 2019
Award: Commendation / Grade: 2:1
Key modules:
• Project Management
• Intrapreneurship and Enterprise B
• Competing through Marketing
• Managing People and Organisations
• Accounting and Finance
BACHELOR OF ART (HONS)
EVENT MANAGEMENT & MARKETING
University of Hertfordshire
Hatfield, United Kingdom
September 2014 – May 2017
Key modules:
• Industry Practice in Event Management
Enterprise
• Event planning, Design & Community
Engagement
• Risk Management & Security for Events
• Product Innovation
• Marketing Planning
INTERNATIONAL FOUNDATION
PROGRAMME IN BUSINESS
University of Hertfordshire
Hatfield, United Kingdom
September 2013 – May 2014
Key modules:
• Business Culture and Communication
• Academic Study Strategies
• Information Technology and Communication
KEY SKILLS
PROFESSIONAL
Event Planning
Customer centricity
Event promotions & Marketing
Problem analytics & Solutions
Budgeting & Cost controls
Communication & Negotiation
Project management
Teamworking skills
Time-management
Adaptability
Sense of Resposibility
Social media
TECHNICAL
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Translation
adkcyc@r.postjobfree.com
Street 634 - Door 237
Boulkassoumbougou, MALI
Willing to Relocate
2
LANGUAGES
FRENCH (Native language)
ENGLISH (Fluent)
SPANISH (Basic)
ACHIEVEMENTS
VERIFIED INTERNATIONAL
ACADEMIC QUALIFICATIONS
World Education Services (WES)
PROJECT COORDINATOR IN
FUNDRAISING FOR CHARITY
EVENTS
Hatfield, United Kingdom
2016, BUSINESS 2019 COMMUNICATIONS
(AEB) CERTIFICATE
University of Hertfordshire
Hatfield, United Kingdom
2018 VOLUNTEER CERTIFICATE FOR
THE UEFA EURO 2016
Paris, France
2016
VOLUNTEERED AT ORPHANAGES
AND HOMELESS SHELTERS
Antananarivo, Madagascar and
Niamey, Niger
2019 – 2013
SALIMATA DIALLO
WORK EXPERIENCE
EVENT STAFF
Wildgoose Events London, United Kingdom
March 2017 – May 2017
Responsibilities: Greet the guests, check equipment, set up games and maintain a welcoming atmosphere
• Taking the responsibility to load games on all iPads for the event before customers’ arrival and ensuring that all materials were set.
• Handing out the iPads to customers at the beginning of the event and collected them back at the end of the game
• Assisting customers with their enquiries
STEWARD
Hertfordshire Basketball Association, University of Hertfordshire Hatfield, United Kingdom
February 2017 – February 2017
Responsibilities: Welcome and assist visitors, sell tickets and maintain cleanliness
• Selling match tickets
• Assisting spectators with their enquiries
STAND VOLUNTEER AT THE EURO 2016
The Union of European Football Associations (UEFA) Paris, France June 2016 – July 2016
Responsibilities: Be responsible of facilitating the entry and exit of the spectators of the tribunes, play a key role in the success of the event and the satisfaction of all client groups
• Checking spectators’ tickets and directed them promptly to their seats
• Teaming up with other volunteers and security guard in managing crowd dynamics effectively
• Pro-actively assisting French-speaking volunteers by translating spectators’ queries from English to French
• Assisting spectators with their queries such as directing them to other locations in the stadium
• Handling conflicts independently or seeking help from the security guard when the situation is out of control
SOCIAL EVENT COORDINATOR
Erasmus Student Network, University of Hertfordshire Hatfield, United Kingdom
October 2014 – May 2015
Responsibilities: Deliver an outstanding experience for international students at the University of Hertfordshire
• Pooling resources with a multi-ethnic team of specialists for effectual operational planning of numerous events, resulting in achievement of set operational goals
• Rendering expertise for resourceful alignment of operational activities with defined budgetary constraints
• Collaborating with senior management to organise required resources for constructive execution of events
• Promoting the events through social media and the university website INTERESTS
TRAVEL (France, Madagascar, Niger,
South Africa, Cameroon, Mali,
Morocco, Ghana, etc.)
VOLUNTEERING
REFERENCES
References available upon request
adkcyc@r.postjobfree.com
Street 634 - Door 237
Boulkassoumbougou, MALI
Willing to Relocate