Assistant Administrative

OMAIMA QAROOT

Abu Dhabi, U.A.E, P.O. Box: *****

Phone: 009*********** E-Mail: ******.**@*****.*** CV Personal Information

• Date of birth: 30/11/1984

• Nationality: Jordanian

• Marital Status: Single

• Driver’s License: Yes

Objective

Desire the position of Administrative Assistant in a fast-paced work environment, bringing a wealth of experience in performing general administrative duties, including administrative, general secretarial and technical services for managers, project teams, and clients. Experience

Executive Administrative, SAAED TRAFFIC SYSTEMS December, 2014 – July 2015

• Managing the day-to-day operations of the office.

• Organizing and maintaining files and records.

• Planning and scheduling meetings and appointments & as well writing minutes of the meeting.

• Managing projects and conducting research.

• Preparing and editing correspondence, reports, and presentation.

• Maintain hard copy and electronic filing system.

• Receive and direct emails to the desired destination

• Preparing weekly reports & monthly attendance sheet for the driving experts for SAAED.

• Determine matters of top priority and handle accordingly. Admin Assistant, Abu Dhabi National insurance Company March 2011 – June 2012

• Scheduling meetings and writing minutes of meetings.

• Track payments or refunds from different companies

• Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.

• Provides information by answering questions and requests. 2

• Answering and transferring phone calls.

• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.

• Greet visitors and determine whether they should be given access to specific individuals.

• Open, sort, and distribute and direct incoming correspondence, including faxes and email.

• File and retrieve corporate documents, records, and reports Admin Assistant, Health Authority of Abu Dhabi October 2008 – March 2011

• Answering and directing calls of PRO’s and applicants

• Receiving and directing emails from the PRO’s and applicants

• Printing License Cards for the applicants.

• Doing data entry in HAAD system.

• Organizing and filing important documents.

• Credentialing Applicants Files.

• Maintaining manuals and computerized files.

• Drafting memos and external correspondences.

• Distributing all incoming mail.

• Preparing meeting schedules.

• Arabic and English typing.

• Receiving and writing patient complaints and did investigations of the complaints.

• Order office supply and stationary.

IT Help desk, Abu Dhabi University August 2007- October 2007

• Respond to requests for technical assistance in person, via phone, or electronically.

• Monitor Service Desk for the requests assigned to the queue and process first in first-out based on priority.

• Diagnose and resolve technical hardware and software issues.

• Track and route problems and requests and document resolutions.

• Perform timely workstation hardware and software upgrades as required.

• Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment.

• Connecting Videoconference and projectors to various classes.

• Manage PC setup and deployment for new employees using standard hardware, images and software.

• Assign users and computers to proper groups in Active Directory. 3

Education

Adobe Courses in Al Khwarizmi April – June, 2013

(Adobe Photoshop, Adobe illustrator, adobe in design, CorelDraw, dream Weaver, 3d Max) Achieving Success through Human Relations Skills Course – ADNIC Two days course in June 2011 Course in Medical Terminology - Abu Dhabi Four days course in April 2010 ICDL Course – Abu Dhabi January 2009

Abu Dhabi University – Bachelor in Information System Technology September, 2008 Had my degree in IST with minor of Business Administration. One year Diploma in Information Technology - Abu Dhabi October, 2002 – May, 2003 Skills

• Good communication skills.

• The ability to perform multiple tasks simultaneously.

• The ability to work under pressure.

• Very good knowledge in Restaurant and Banquet Service.

• Ability to cook and bake a vast variety of food items and pastries.

• Computer Skills (MS. Office, Adobe Photoshop, illustrator, Adobe InDesign, 3D Max).

• Video & photo editing.

• Language: Arabic (mother tongue), English (As a second language) Interests

• Reading

• Sports (Basket Ball, Swimming, Jogging).

• Travelling.

Contact this candidate