Sharee Evans

Phone: 808-***-****

Address: **-*** ******* ** ******* Hawaii 96712

Email: adkcnh@r.postjobfree.com

PROFESSIONAL HISTORY

Transportation assistance (11/18 to present)

GS-6

WEEKLY HRS :40 HRS

SUPERVISOR: Stephanie Carr / Ethel Carino

PSD PEARL HARBOR

Deliver passenger transportation services (i.e., commercial and government air, port calls, passports, and required correspondence) with 90% accuracy within established time lines to official travelers and their dependents in accordance with regulatory, policy, and contractual requirements.

Responsible for the acceptance, execution, assembly, tracking, receipt, and delivery, to include disposition of all discrepancy notifications for all no-fee passports and visas for official DoD travel in accordance with established timelines.

Receive, disseminate, prepare and complete a variety of documents and correspondence not limited to Government Transportation Requests, SF1113s, SF1034s, DD139s, BPSRs, Naval messages, Vendor Service letters, reports, and forms with 90% accuracy within established timelines.

Ensure unused tickets are processed within current billing cycle per contractual obligations within established time lines with 90% technical accuracy. Receive, disseminate, prepare and complete a variety of correspondence to include messages, reports, and forms with 90% accuracy within established time lines.

Deliver passenger transportation and provide customer service within established timelines to all official travelers in accordance with regulatory, policy, and contractual requirements.”

Human Resources Technician (11/1/2015 to present)

Directorate of Human Resources

Schofield Barracks, Hawaii United States

Supervisor: Mrs. Andrew Young 808-***-****; Contact: Yes

Directorate Of public Works (05/20/2012- 10/31/2015)—Administrative Assistant

Pay grade: GS:5

Weekly hrs: 40 hrs

Supervisor: Clyde Sage

Duties: •Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information.

•Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.

•Maintains equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation; monitoring and purchasing meter fund

•Maintains office schedule by picking-up and delivering items using automobile.

•Serves customers by backing-up receptionist; answering questions; forwarding messages; confirming customer orders; keeping customers informed of order status.

•Updates job knowledge by participating in educational opportunities.

•Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Provide Administrative support to Supervisor of Planning Division for DPW and meet demanding deadlines

Manage supplies purchases; direct vendor relations maintain supply records.

Track and maintain bi-weekly attendance and annual vacation records for 14 division employees

Send out monthly training reports and OSHA reports

Ordered and distributed office supplies while adhering to a fixed office budget.

Input biweekly time sheets for executives and employees.

Coordinated, scheduled and arranged meeting and travel calendars.

Coordinated domestic travel arrangements, including booking airfare, hotel and transportation.

Answered and managed incoming and outgoing calls while recording accurate messages.

Completed data entry, tracked and maintained controlled records on incoming correspondence and action items using the tracking system.

Compiled annual recommendations for end of fiscal year budgets.

Typed correspondence for closure

Established and maintained office files.

Greeted numerous visitors, including VIPs, vendors and interview candidates as scheduled.

Screened all visitors and directed them to the correct employee or office.

When a Customer wanted a particular person to talk to I would go get that person.

When a customer had a complaint about the way the service was done technically, I listened and then implemented a positive solution.

I dropped what I was doing and gave them my full attention.

Directorate of Human Resources (04/23/2008 – 5/19/2012) - Human Resources Technician

Schofield Barracks, Hawaii United States

Supervisor: Mrs. Carissa Gardner - 655-1272; Contact: Yes

Pay Grade: GS-5

Hours per week: 40

Duties: performs duties relating to customers; In and Out Processing actions for incoming 10 daily Soldiers to Hawaii or for 25 Soldiers daily processing for PCS and Separation and departure from Hawaii, military records, personnel processing, contingency operations and SRP support, personnel actions, personnel manning, transition/separation/retirement support, and pcsing soldier on special actions. Ability to plan, organizes, and coordinates office work

Establishes and maintains all required forms, records and files pertaining to assigned work. Make additions, revisions, or deletions to records or files to keep them current, complete, and accurate in accordance with regulations, policies and procedures. Uses Microsoft Outlook and several other like excel and PowerPoint etc. To schedule calendar events invites conferences and manipulate multiple calendars simultaneously. Have skills in office automation software & web-based searches and data collection.

Reviews and verifies records to identify discrepancies and gaps in information. Interviews personnel to obtain additional information as needed to complete record and/or to correct discrepancies. I apply in-depth knowledge of various DOD and DA regulations, directives, precedents and procedures and assists lower graded employees as required.

Performs duties relating to one or more of the following; military records, personnel processing, contingency operations and SRP support, personnel actions, personnel manning, transition/separation, and special actions. Reviews promotion packets and special action cases involving a wide variety of facts. Processes actions that involve unusual and complex procedural or substantive issues. Reviews records and other documentation efficiently. Use computer hardware and software to support the operations during office hours. Reviews forms, generates documents, and/or gathers other related information from service members and records and produces output for the purpose of supporting personnel functions which include but are not limited to contingency operations, transition processing, separations, casualty services, in processing, out processing and welcome center operations and individual Soldier action requests.

Composes and reviews correspondence. Receives and reviews incoming correspondence and determines items that are of a routine nature and answers such correspondence from personal knowledge, files, regulations, or standing procedures. Reviews outgoing correspondence, returning questioning items to originator for required corrections before giving to supervisor for signature. Established and maintains correspondence suspense files.

Performs clerical or technical work supporting one or more military personnel programs, operations, or functions in the In and Out Processing Section, Personnel Services Branch, Military Personnel Division. Functional areas include but are not limited to Soldier in-processing and/or out-processing, Soldier actions, records maintenance management.

Obtains material or information requested by supervisor from office records and files on own initiative, locates and furnishes supervisor with background material, i.e., previous correspondence, reports, regulations, etc., required by supervisor to prepare replies, various reports, and briefings. Prepares charts, slides and statistical information for CDS briefings. - Performs related clerical and typing tasks from rough drafts, brief notes, correspondence, etc., types a variety of material involving routine and complex subject matter. Perform a broad range of administrative and clerical support duties and provide office automation support; receive visitors, answer phones; maintain supervisor's calendar.

Fleet and Family support center (04/02/2007 - March 20, 2008) - Customer Service Support Assistant

Pearl Harbor, Hawaii United States

Supervisor: Mary Okimoto - 474-1999; Contact: Yes

Pay Grade: GS - 0303 - 4

Hours per week: 40

Duties: perform clerical and administrative duties in support of the family readiness Program. ASSIST with implementing and maintaining family support services for 50 family members separated from the military sponsor due to mobilization/ deployment and training efforts or other duty requirements. Participate and assist the CDR/RDC in the preparation and coordination of briefings, orientations and workshops, informing soldiers and family members regarding the regarding the functions of the family Readiness Program and a variety and reunion issues. Prepare, coordinate and distribute written information such as flyers, letters calendars, and newsletters. Assist the CDR/RDC in instructing/ training units, solders, and their families on family readiness issues Maintain regular contact with a family readiness program specialist to receive technical support of family activities and issues. Prepare correspondence reports and requests, and maintains files.

Receives and screens calls, greet visitors to the FAPC and directs to the staff only those concerned those contacts needing their attention or action. Promptly relays messages to those concerned. Takes care of routine matters, and on the basis of knowledge of the programs or operations refers inquires to appropriate personnel. Incumbent personally responds to routine and non-technical request for information such as basic questions about FAPC, duty status of staff and referral questions. Provides new FAPC clients with FAP questionnaires. Obtain case Information through the Composite Healthcare Computer System (CHCS) Automated Case Management System (ACMS) and FAPC Microsoft Access Data Base.

Update calendars for social worker. Make appointments for clients either via phone or as a walk-in. I also ensure of the upkeep of the waiting room and staff work area. I also complete daily mail run each day.

Highlights of Qualifications:

Served 10.5 years of military experience in customer service and office administration. Skilled in scheduling and time management. Proficient with Microsoft word, excel and access. Office equipment experience scanners, and copiers and fax machines. Customer service oriented.

Administration:

Schedule and confirm patient appointments. Compile and record, reports, and correspondence, using typewriter and personal computer. Answer telephones, and directs to appropriate staff. Receive and route messages and document to appropriate staff. Greet visitors, ascertain purpose of visit. Interview patients to complete intake forms. Maintain technical library and correspondence files. Operate office equipment such as voicemail messaging systems, and use word processing spreadsheet and other software applications to prepare reports invoices letters. Transmit correspondence by mail. Perform various clerical and administrative functions.

Skills:

Good active listening to all customers on telephones and in person. Can effectively convey information via phone and in person. Managing one owns time and the time of others. Actively looking for ways to help people. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records. Knowledge of principles and processes for providing customer and personal services. Windows 2010, Microsoft word, excel Power point, outlook express scanning technology, advanced Internet research

Work Activities:

Getting information - observing, receiving, and otherwise obtain information from all relevant sources. Analyzing information and evaluating results to choose the best solution and solve problems. Keeping up-to -date technically and applying new knowledge to your job. Providing personal assistance, medical attention, emotional support, or other personal care to others such as co-workers, customers, or patients.

Assists the Military Personnel Division Staff in the initiation and completion of various administrative and clerical duties such as mail distribution, budget management, reproduction and copier monitor, publications and forms coordinator, IMPAC Card holder and supplies management, Building Custodian, Key Control Custodian, Safety Monitor and Building Fire Warden, and Soldier Readiness Processing Center/Mobilization Exercise (MOBEX) and Semi-Annual Deployment Exercise (SADE) support. Performs driver duties to various post locations as mission directs. Dispatches TMP vehicle and coordinates vehicle maintenance. Assists in the review of maintenance of files and records for regulatory compliance.

U.S. NAVY 08/1995 -06/2006

NAS CORPUS CHRISTI TX

USS CIMARRON

NCTAMS PAC DET OAHU

COMPAC FLEET/ NAVAL RESERVES/US NAVY

Incumbent provides general administrative, clerical, and typing support for the Office of the District Commander and principal staff. Duties require a wide variety of general office and secretarial skills. Establishes and maintains executive office files (i.e., general office correspondence, periodic and special reports, congressional correspondence, emergency manual, budgetary data, etc.). Coordinates mail and correspondence. Reviews all correspondence referred to the District Commander for his signature.

Performs duties relating to one or more of the following; military records, personnel processing, contingency operations and SRP support, personnel actions, personnel manning, transition/separation/retirement support, and special actions and pcsing soldiers. Makes detailed regulatory and procedural review of promotion packets and special action cases which involve complex and unusual procedural issues comparable but not limited to: fraudulent enlistment, assignment or schools with special requirements, removal from active or inactive status, and conviction by civil authority. Performs the final review of routine transactions.

Receives/refers telephone calls and visitors to supervisor or appropriate operating personnel for assistance on specific subject matter. Ascertains nature of call and personally provides information to CDS customers. Answers non-technical inquire when information can be obtained from office records and files, or based on specific knowledge of CDS functions and activities. Notifies appropriate personnel regarding meetings and conferences called by supervisor.

Education: BSBA Business Management.

Working on another Bachelor’s for Health Administration

Working on my Master’s for Health Administration

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