Jelori P. Liggayu

(097*-***-****

Block * Lot ** Phase 1 Paliparan 3

Dasmariñas City Cavite

Career Objectives

To be a professional and to utilize my skills and knowledge to fulfill the requirement of the organization in customer service.

To work in a challenging environment that provides generous opportunities for learning.

To succeed in an environment of growth and excellence and earn a job which provide me job satisfaction and self-development and help me achieve personal as well as organizational goals.

Personal Information

• Birth date: July 02, 1995

• Sex: Female

• Height: 5’4”

• Weight: 55 kgs

• Nationality: Filipino

• Status: Married

• Religion: Roman Catholic

Education

Secondary Education: Asian Institute of Computer Studies

Course: Computer Science (2-year course)

(June 2011 – March 2013)

Secondary Education: Paliparan National High School, Dasmariñas Cavite

(June 2007 – March 2011)

Employment

1.Customer Service Representative, TELCO Account,

ALORICA Teleservice Inc.

MJ Corporate Plaza Building, Pasong Tamo Extension, Makati City March 2020 to November 2020

Job Responsibilities:

Process customer’s payments

Manage customer’s accounts

Resolving customer’s concern regarding to their bill dispute, asking payment extension,

Basic Trouble Shooting for their Device and Network problem

2.Production Operator, Quality Technician

SUNPOWER PHILIPPINES MANUFACTURING LTD.

LTI Biñan Laguna/ FPIP Batangas August 2015 to February 2020

-Applied as a production operator rank up after 1 years of service as a Quality Technician who’s Checking the Quality of our product, which provides active contributions to the company.

Job Responsibilities:

Report Shift Fallouts every 6hours

Update manufacturing Yield Daily

Update Record of Daily shift outs, downtime and line production

Do some administrative documents/reports e.g. Shift Daily Attendance, Employees leave, Recording NTE’s and DA’s, keeping teams’ personal info, etc.

5’s Auditing / House Keeping 5s Audit

Scheduling overtime

Ensures production downtimes are properly recorded and attended.

Recognizes equipment and product problems, notifies supervisor, and performs minor troubleshooting in order to deliver products on time, at competitive cost with zero defects.

Complies with the proper operating procedures of safety and health standards and regulations.

3.Production Operator

SUNPOWER PHILIPPINES MODULE MANUFACTURING

LTI Biñan Laguna July 2014 to July 2015

Machine Operator

Job Responsibilities:

Operates appropriate equipment in performing functions utilizing departmental standards and procedures.

Assists in setting up work station and follows written and verbal process specifications in completing all assignments.

Recognizes equipment and product problems, notifies supervisor, and performs minor troubleshooting in order to deliver products on time, at competitive cost with zero defects.

100% appearance checking of the products.

4.Cashier

SUPER SHOPPING MARKET INC

Molino III, Bacoor Cavite September 2013 to February 2014

Job Responsibilities:

Receiving of payment of the customers

Skills

Complies with EHS and Manufacturing standards.

High level of commitment

Has shown leadership qualities

Dedicated in delivering team success and client satisfaction

Ability to work well in all levels

Able to work in graveyard shift

MS Office proficiency (Word, Excel, PowerPoint)

Flexible and able to perform under extreme pressure.

Good Communication Skills

Training and Seminars

Intellectual Property Course Part 1: August 2016

Intellectual Property Course Part 2: August 2016

IT Security Awareness Training: January 2016

North Star Operations Cascade for SPMM: June 2015

Preventing Workplace Harassment: June 2015

Tender Love and Care (TLC): March 2015

Work Attitude and Values Enhancement (WAVE): March 2015

International Bribery and Corruption: Global Edition Online: March 2015

Practical Ethics: March 2015

Records Management: September 2014

Commit to Zero (CTZ): January 2014

IMS Awareness – ISO 9001, ISO 14001, and OHSAS 18001: March 2014

Environmental Management System (EMS) Awareness Training: March 2014

Arena Training & Quiz: Read-Write Access: November 2014

CWIC and IBAC Training for DL employees: September 2013

Lean Basic 1 and 2: October 2013

*Reference will be given upon request

Contact this candidate