RAEANNE M. GUZZI

*** *** **** ****

Red Bank, NJ 07701

908-***-**** (cell)

adkckz@r.postjobfree.com

LinkedIn profile: https://www.linkedin.com/in/raeannemguzzi/

SUMMARY

Enthusiastic, dependable, dedicated, and flexible administrative professional with at least five years of experience. Excellent follow-up follow-through skills, as well as a strong work ethic. Critical thinker with problem-solving skills, superior time management and organizational skills.

PROFESSIONAL EXPERIENCE

Legal Secretary Paralegal

Prepared real estate attorney review letters for attorney's signature, ordered title work, communicated regarding inspection issues, prepared conveyance documents, and communicated with clients, attorneys, title companies, and other support staff

Successfully managed concerns and inquiries of the Mayor’s constituents resulting in a timely response to calls and letters

Investigated and resolved post-closing issues (e.g., escrows) resulting in co-worker having time to complete other important tasks

Honorary Office Manager for busy sole practitioner and followed up on files and with clients, and handling the day-to-day responsibilities of the office (e.g., making appropriate bank deposits, answering phones, etcetera).

Managed Civil Litigation; Plaintiff Personal Injury; Estate Planning; Family Law; Wrongful Termination; Land Use; Zoning; Planning Board; Bankruptcy; Civil Litigation; Wills and Estates; and Real Estate files

Prepared correspondence and pleadings, including, but not limited to: Complaints for Divorce, Confidential Litigation Information Sheet, Certification of Insurance, Answers, Early Settlement Panel memos, Property Settlement Agreements, Affidavits, Motions and, Final Judgments of Divorce, Orders, Planning Board and Zoning Board Resolutions

Researched internet for Court Rules, various addresses of law firms and others, as well as other various information needed for assignments

Proactively managed attorneys’ calendars, resulting in meeting all deadlines and timely Court appearances and meetings by attorneys

Assisted Councilman and his campaign team in his successful re-election campaign in 1999

Updated LLC Resolutions and Operating Agreements and made them shareable online to client

Assisted with inputting billable time for attorneys and prepared letters to send out bills to clients

Coordinated accurate mailings for Land Use applications resulting in the town accepting and approving the mailing for the clients’ hearings before the appropriate town entity

Effectively communicated with guests, clients, superiors, outside vendors, agencies, and others resulting in meeting deadlines and efficient workflow

Worked overtime when needed to meet deadlines and other important dates

Administrative Clerical

Spearheaded the organization of workshop binders and logistics of approximately 14 workshops for seven Regional Bell Operating Companies (RBOCs) and one of the workshops was turned into a company class

Created technically correct title binders and achieved maximum accuracy, and maximum attorney satisfaction

Coordinated space management, moved network lines, phone lines, and computer equipment

Coordinated conference calls

Delivered vehicles by processing vehicle identification numbers with customer information on the manufacturers’ websites

Ordered office supplies as needed

Customer Service Reception Help Desk

Provided help desk and customer service support, and ensured problems were resolved to the customers’ satisfaction

Effectively resolved REALTORS® concerns and issues regarding the FlexMLS system, rules and/or regulations in a professional manner

Answered heavy call volume, screening calls, taking messages, and transferring calls to the appropriate individual(s)

Performed receptionist duties

Interacted with tier two and tier three on-call personnel to ensure resolution and customer satisfaction

Provided status reports to management during severity one situations

Effectively communicated with guests, clients, superiors, outside vendors, agencies, and others resulting in meeting deadlines and efficient workflow

Selected by management to provide weekly ‘call back’ report where tier one and tier two and personnel were rated on a call handled the previous week

Executed personal errands such as prescription refills, returning rental car, walking family dog, etcetera

Accounting

Maintained Microsoft Excel spreadsheet regarding all new sales for each vehicle manufacturer (“hot sheet”) that was distributed to all management on a daily basis

Created Microsoft Excel spreadsheet with aged rebate/incentive receivables with notations

Applied for incentives/rebates by vehicle identification number

Managed and emailed daily spreadsheets for contracts-in-transit, receivables, and down payments

Information Technology

Managed user accounts on UNIX® servers

Conducted testing using test cases on project machine(s)

Performed file system backup and restores

Assembled SUN workstations for internal customers

Conducted SUN workstation/server/PCs inventory control

PROFESSIONAL HISTORY

Panepinto, Panepinto & Miller, P.A.

Legal Assistant

McLaughlin Stauffer & Shaklee, P.C., Wall, New Jersey

Legal Secretary/Paralegal

June 2020 – Present

January 2019 – February 2020

Monmouth Ocean Regional Realtors® (formerly Monmouth County Association of Realtors®), Tinton Falls, New Jersey

MLS Specialist

April 2017 – October 2018

George W. Pressler, Esquire, East Brunswick, New Jersey

Legal Secretary

November 2016 - March 2017

Lawley Automotive Group, Sierra Vista, Arizona Accounting/Administrative/Clerical

July 2013 – September 2013

Borowiec, Borowiec & Russell, P.C. (now known as Borowiec & Borowiec, P.C.), Sierra Vista, Arizona – Legal Assistant

January 2012 – May 2012

Cardinal Law,P.C., Sierra Vista, Arizona

Paralegal

January 2011 – September 2011

Menna Supko & Nelson LLC, Shrewsbury, New Jersey October 2000 – February 2009

Paralegal/Legal Secretary

(Due to a series of reorganizations, the firms that I have worked for are as follows: Pasquale Menna P.C. (Legal Secretary/Paralegal) 10/2000 – 4/2007; Menna & Supko LLC – 4/2007 – 9/2007; Menna Supko & Casagrande LLC – 9/2007 – 2/2008; and Menna Supko & Nelson LLC from 7/2008 – 2/2009)

Broad Waverly Staffing, Red Bank, New Jersey

Legal Secretary

June 1999 – October 2000

General Land Abstract (now known as First American Title Insurance Company – General Land Division), Red Bank, New Jersey

Clerk Typist

January 1999 – April 1999

COMSYS (on assignment at AT&T), Holmdel, New Jersey

Junior UNIX Systems Administrator

October 1997 – August 1998

Bell Communications Research, Inc. (now known as Ericsson) June 1988 – October 1997: Junior UNIX Systems Administrator June 1995 – October 1997 Administrative Assistant/Secretary June 1994 – June 1995

Customer Service Center – Production Support December 1992 – June 1994

Administrative Assistant/Secretary June 1988 – December 1992

EDUCATION

Brookdale Community College – Paralegal Technology A.A.S. Degree – ABA Approved Program - 4.0 GPA

Somerset County Technical Institute – Diploma in Office Administration

Mercer County Community College – Radio Broadcasting

HONORS AND AWARDS

Member of Phi Theta Kappa Alumni

Distinguished Scholar Award given by Brookdale Community College

The National Dean’s List

Received a Cost Savings Award from Bell Communications Research, Inc. for the company implementing my cost savings idea

Awarded Vice Presidential Award for outstanding performance from Bell Communications Research, Inc.

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