Administrative Assistant Medical

Sara E. Pavelka

** ******** *****

Canterbury, CT 06331

Email: adkcj5@r.postjobfree.com Cell: 860-***-****

My goal is to obtain a position where I can build a long lasting career with opportunity to advance and room to grow. I want to maximize my education, experience, and skills I have gained over the last 10 years.

Professional Experience

New London Cancer Center now HHCMG Oncology Waterford December 2013-October 2020

Medical Laboratory Technician

Responsible for opening and closing the laboratory

Performs daily calibrations and QC on multiple instruments

Maintaining and documenting daily,monthly, yearly maintenance

Updates pending list to make sure all specimens are run and resulted in a timely manner

Reads and follows SOP’S

Ordering lab work with proper diagnostic codes

Maintain patient confidentiality and data integrity in accordance with Health Information Portability Accountability Act (HIPAA), and company policies and procedures.

Verifies/contacts insurance companies of patient pre-approval for in office procedures

Responsible for inventory in the department

Hiring process of employees, disciplinary action policies, kronos timesheet for employees

New employee competencies, yearly evaluations with practice manager

Knowledge of handling specimens for inhouse labs and outside requisitions

Helping the secretaries with answering phones, updating patient charts, verifies/updates insurance, update invoices, copy/fax patient information/history to other referring offices

Works with internal and external customers to obtain appropriate medical documentation, work orders, proof of delivery, or other documentation necessary to resolve open account issues.

Promoted to Lead Medical Lab Technician at Hartford Healthcare in February 2017

Stop and Shop Stonington, CT October 2014-April 2016

ACSHD

Analyzing/preparing financial statements

Ordering and paying for store change

Deposit Entry/Bank Deposits

Maintain cash office according to the cash office manual

Performed money counts with cashiers of drawers and addressed discrepancies.

Keeping records up to date for Audit Procedures

Provide Customer Service

Lifting product to Stocking/blocking of shelves

Breaking down loads/ restocking sales floor

Checking dates/codes of both perishable and non-perishable product

General housekeeping (cleaning)

Brandtech Scientific August 2012-April 2013

Administrative Assistant/Customer Service Lead

· First line of communication through heavy incoming calls, emails, faxes-troubleshooting products, pricing of products, forms (warranty, promotions, new customer evaluation forms).

·Utilizes web site for products and marketing promotions within the company

· Attention to detail processing orders

Scan, file and save daily, monthly and yearly orders.

·Ensures outstanding issues and pending matters are brought to closure

·Sets up refunds on products and ensures proper handling of billing is handled correctly

·Keeps current contact with orders on hold/pending orders

·Assists warehouse with UPS system for outgoing packaging

·Assists warehouse with general out going mail

·Process end of day billing (ADX system) and credit card transactions

Quest Diagnostics, Wallingford CT October 2008-August 2012

Medical Lab Technician 1

Automated Chemistry Department

·Perform daily QC

·Prepares solutions and sterilizes equipment for testing

·Completes records for tests performed

·Insures all quality control criteria are met.

·Recognizes equipment malfunctions and notifies supervisor immediately.

·Read and follow SOP's

·Proper handling of product

·Work on pending lists

·Daily and weekly maintenance to the Auto Chem 5400 instrument

·Lot to Lot on instrument

·5X5 study on instrument-hands on experience at homocysteine verification and instrument correlation

·Maintain turnaround time including stat patients

CVS Pharmacy, Berlin CT July 2005-October 2008

Cashier,Stock,Photography Technician, Key Holder

Certification in OSHA standards for photography department

Training staff on development, proper use of machine, inventory count, promotional items

Creative merchandising for new products

Daily cash transactions-check outs, returns, exchanges, reports

Record cash out on registers

Education

Tunxis Community College

Associate of Science September 2003-May 2006

Other Skills: Microsoft Word, Excel Access, and Power Point. Dentrix. Antrim, QLS, EDI, ADX, ONCO, Labdaq, EPIC, Telcor QML

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