Store Manager Sales

JENNIFER WORTH

**** ***** *** **. ***** FL., ****9 · 352-***-****

***********@*****.***

Result-oriented customer service manager with over 10+ years in enhanced customer service experiences across various industries, seeking full time employment within an organization that provides world class customer service and outcomes. SKILLS

Problem Solving

Customer First Approach

Detail Oriented

Teammate Training & development

Multi-Tasking

Computer skills including point of sales systems

10+ years of Retail Management Experience

Advanced familiarity of budgeting and cost

control measures

EXPERIENCE

MARCH 2017 – NOVEMBER 2020

INTERIM STORE MANAGER, TRACTOR SUPPLY CO.

• Provide exceptional customer service experiences while developing long term partnerships with individuals and corporations.

• Work closely with the sales team to meet and exceed sales goals and other market measures.

• Train new team members through education of service standards as well as leading by example.

• Verify and complete daily deposits and report discrepancies to upper level management. NOVEMBER 1999 – MARCH 2005 AND APRIL 2007-JANUARY 2011 DEPARTMENT MANAGER, LOWE’S HOME IMPROVEMENT

• Maintained accurate department reports and provided timely updates to senior management.

• Supervised a small team of sale associates by providing company service standards verbally and through positive motivation.

• Problem solved by customer concerns through listening and anticipating customer needs to achieve optimal customer service outcomes.

• Worked collaboratively with other teammates in the same and in other departments to meet and exceed department and store sales goals.

EDUCATION

2013

GED, LAKE TECH COLLEGE

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