Manager Back Office
Resume:
HELEN. A
Career Objective
Willing to work on Challenging mission and on critical projects which offers potential for learning and growth through the spirit of team work.
Education
Bachelor of Commerce
University of Madras (2002-2005 )
MBA - (Financial Management)
Currently undergoing
Computer Proficiency
Adobe Photoshop
Diploma In Computer Application
Experience
Organization : Heart 2Heart Veterinary Hospital
Designation : Customer Relationship Manager cum Admin & HR assistant
Responsibilities : 1. Handling Customer Quires.
2. Attending Phone Calls and Fixing Appointment.
3. Supervise the floor activity and handling Housekeeping
Staff & Care Taker
4. Admin Activity
5. Handling leaves records and attendance system with the
HR manager.
6. Maintaining personal files of employees and documentation.
7. Involved in the payroll process from start to finish.
8. Reporting to senior managers on staff sickness levels.
9. Explaining work instructions and duties to new employees.
10. Answering questions about employee salary and benefits.
Organization : Sudar Designing & Publishing House
Duration : 2Years 7Months
Designation : Receptionist
Responsibilities : 1. Serve visitors by greeting,welcoming,directing and
announcing them appropriately
2. Taking and transferring inbound and outbound calls
Handling board lines.
3. Helping with data entry for back office
4. Receive and sort daily mail/deliveries/couriers
5. Perform other clerical receptionist duties such as Filling,
Photocopying, collating, faxing etc.
Organization : Tata Consultancy Service
Duration : 2Years 2Months
Designation : Process Associate Market Banking
Responsibilities : 1. Providing all the documents to requestor.
2. Assist works related to standard documents and
Bank accounting.
3. Providing the related documents to the particular Loan Number
4. Reviewing all the documents with in the time.
5.Searching the documents by using different applications,
Spoke with foreign clients and get the documents from them.
6. Sending all the documents within 48 hours.
7. Preparing reporting set for management.
8.Preparing daily tracking sheet and reporting to the
Management.
Organization : Global Hospital
Duration : 1Year 6Month
Designation : Ward Secretary
Responsibilities : 1. Patient inflow & outflow management, Counseling of
patients
2. Management of doctor-patients relationship
3. Co-ordination of other welfare activities for patient
4. Organization of pre-surgical activities that includes
Patients counseling & other necessary documentation
5. Prepare The Death Certificate and Death Summary
Organization : Amalgamated Bean Coffee Trading Company ltd
Duration : 3 Years
Designation : Receptionist Cum Secretary
Responsibilities : 1. Attend The phone Calls And Make A Note Of
That And I Connect It To The Right Person.
2. Co-ordinate Of Other Welfare Activities Of The MD
3.Booking the air ticket, car travels etc.,
4. Admin Activity
ACHIVEMENTS:
Participated and won several prizes in athletics, throw ball, volleyball at various zonal and college level.
EXTRA CURRICULAR ACTIVITIES:
Active member of the organizing committee in various cultural shows at several college cultural programmes.
Languages Known
English & Tamil
Reference
Available upon. Request.
Hobbies
Reading Books,Travelling & Listening to Music
Personal Details
Name : Helen. A
Date of birth : 24th December 1984
Sex : Female
Marital status : Single
Father Name : Augustin. B
Nationality : Indian
Declaration
Willing to help others out without being asked.
Superb relationship building skills.
Able to stay calm in difficult situations.
PLACE: Chennai
DATE : HELEN. A
No 186 S.R.P Colony
3rd Street Chennai 82
adkcdo@r.postjobfree.com
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