Front Desk Service
Resume:
verona beckett
Residential Concierge
Washington, DC 20010
adkc7p@r.postjobfree.com
I have more than 4 years experience providing customer service as a front desk associate. I am interested in gaining an employment opportunity that compliments me fulfilling guests, and residents needs.
Authorized to work in the US for any employer
Work Experience
Residential Concierge
Intersolutions - Silver Spring, MD
July 2014 to January 2015
Staffed various luxury residential buildings throughout the DC metro area as front desk concierge Sorted mail and package deliveries, provided information for dry cleaning services, and coordinated with authorized guests and service providers to enter residents apartments Assisted residents with move in and move out procedures Answered and directed phone calls, and provided information to prospective residents Monitored cameras looking over properties, and informed supervisor of any unusual occurrences Assisted leasing/property management with duties as assigned Front Desk Attendant
Northwest Sport And Health - Washington, DC
March 2013 to July 2014
Checked in club members
Connected potential members with management and membership services to join club Scheduled members with amenities
Answered phones and provided information about club and membership Contacted members about accounts that were delinquent, and directed to general manager payment Informed potential members about ongoing club promotions Reciever
CVS/pharmacy - Washington, DC
July 2010 to January 2012
Completed weekly pre-ordering and ordering for perishables, and managed weekly inventory of department
Communicated with perishables vendors, received and stocked daily shipments Performed daily checks of perishables items
Completed various sales transactions
Front Desk Associate
Washington Sports Club - Washington, DC
January 2009 to July 2010
Scheduled amenities for club members
Provided inventory duties
Checked in members
Provided information for prospective members
Education
Bachelor of Arts in Business majaor with minor International Affairs Trinity Washington University - Washington, DC
August 2017 to Present
Skills
• Inventory management, point of sale transactions, proficient in microsoft office suites, excellent with clerical tasks, data entry, outstanding problem solver experience with Building Link and ActiveBuild Assessments
Work Style: Reliability — Expert
May 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Expert
Customer Focus & Orientation — Expert
December 2020
Responding to customer situations with sensitivity Full results: Expert
Front Desk Agent (Hotel) — Highly Proficient
December 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Customer Focus & Orientation — Expert
December 2020
Responding to customer situations with sensitivity Full results: Expert
Teamwork: Interpersonal Skills — Highly Proficient December 2020
Responding to challenging team situations at work
Full results: Highly Proficient
Customer Service — Proficient
December 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate