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Business Analyst

Location:
Bowie, MD
Posted:
February 19, 2021

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Resume:

ABIOLA A. AKINMUTIMI, MBA, PMP

***** ******* ***** *****, *****, MD 20720

301-***-**** adkbsx@r.postjobfree.com

BUSINESS ANALYSIS AND AGILE PROJECT MANAGEMENT

Experienced Business Analyst with combined experience in software/application development life cycle (SDLC), business process analysis, and Agile Project Management Core Competencies

BPMs

Agile Model (Scrum)

System View

Process Flow Charts

SIPOC

SDLC

Gap Analysis

Rational CLM Tools

Change Management

UAT

Requirement

Gathering

Traceability Matrix

CX Framework

Requirement

Analysis

Functional

Decomposition

Business Rules

Analysis

MS Visio

MS Project

Current/Target State

Model

JIRA /Confluence

MS Project

HTML coding

Cost/Benefit Analysis

Needs Assessment

User Stories

Use Cases Analysis

Document Analysis

MS Excel

Project Roadmap

Kanban Story Board

End User Training

SharePoint

Process Improvement

Content Management

Backlog Prioritization

SQL

Java and Oracle Env.

IBM Jazz Server

CERTIFICATION

CSM: Certified Scrum Master

CSPO: Certified Scrum Product Owner

ITIL v3: Info. Tech Infrastructure Library

PMI PMP: Project Management Professional

PROFESSIONAL EXPERIENCE

Atlas Research 10/30/2017- Present

Snr. Consultant

Client: VR&E (Vocational Rehabilitation and Employment Services) 10/2019 – 08/2020 Veterans Benefits Administration (VBA)

Washington, DC

Lead Business Analyst

ABIOLA. A. AKINMUTIMI

301-***-**** • adkbsx@r.postjobfree.com

Duties and Accomplishments:

• Working in close co-operation with business customers, Product Owner, and IT team to configure Entellitrack Accelerator, a low-code automation COTS Case Management System from MicroPact.

• Participating in requirements review, system configuration and design decisions.

• Facilitating requirement sessions with other business analysts.

• Identifying and configuring system Base Track Objects (BTO) and Child Track Objects (CTO).

• Evaluating existing system and processes to identify gaps and need for enhancements in new system.

• Scheduling necessary discussion sessions and meetings to resolve conflicts, gain clarifications from stakeholders, and bring the team to a common understanding.

• Using various requirements gathering techniques and methodologies (Use cases, mock up screen and prototypes) to analyze complex system projects.

• Creating User stories based on business and systems requirements.

• Managing user stories dependencies.

• Defining and elaborating user stories with validation and acceptable criteria.

• Utilizing JIRA to manage requirements from ticket creation to ticket close-out.

• Documenting and validating business requirements with client.

• Analyzing and documenting “as-is” and “to-be” scenarios of processes, models, use cases, plans and solutions.

• Working with the HCD team to develop prototypes and to create user stories from models and prototypes

• Documenting and reporting issues discovered during testing, with follow ups for resolution.

• Participating in daily scrums, backlog grooming, sprint planning, sprint review and retrospective. Client: OSIC, Office of Strategic Initiative and Collaboration 08/2019- 12/2019 Veterans Benefits Administration (VBA)

Washington, DC

Strategic Initiative Management Consultant II

Duties and Accomplishments:

• Provided Chief-of-Staff support to the Assistant Director (AD) on Strategic Initiative, managing schedules, meetings and team projects.

• Drafted implementation plan that aligns with Strategic Initiative (SI) long and short term goals and agency policies.

• Created a program roadmap with milestones and scheduled timelines.

• Managed SI IPT schedule and deliverables.

• Monitored program milestone and schedule and tracking program accomplishment.

• Conducted gap and impact analysis on identified problem areas.

• Made recommendations to the AD based on in-depth analysis and findings.

• Participated in executive briefings and report sessions. Client: VALOR, Veteran Health Administration 05/2019- 07/2019 Veterans Health Administration Central Office (VHACO) Washington, DC

ABIOLA. A. AKINMUTIMI

301-***-**** • adkbsx@r.postjobfree.com

SQL Data Migration Specialist

Duties and Accomplishments:

• Wrote SQL queries to migrate VA data from several data stores into a unified data warehouse.

• Supported Data Migration Planning efforts

• Conducted Data mapping, cleansing and validation

• Triaged and fixed errors in SQL scripts

• SQL script filter tracking and logging

• Conducted briefing to client leadership team on data migration efforts Client: Veterans Experience Office 06/2018- 04/2019 Veterans Affairs Central Office (VACO)

Washington, DC

Snr. Process Analyst

Duties and Accomplishments:

• Drafted action plan (long and short plans) for VEO CX Operational process implementation.

• Provided business and process analysis support to Veteran Experience Office on VA CX Framework initiative.

• Drafted program roadmap with milestones and timeline tracking.

• Developed business cases, conducting needs assessment, process flows mapping and charting, and conducting gap analysis.

• Provided support to document VEO operational processes, identify gaps, develop action plans, and make recommendations to PMD (Portfolio Mgt Directorate) and VEO leadership as needed.

• Facilitated requirements gathering and analysis, utilizing VISIO to develop process flows, and providing general IPT program management support

• Conducted detailed report analysis to identify hidden issues and trends from VA Outreach Biennial reports

• Created executive briefing presentation slides for leadership meeting

• Drafted VEO Outreach Policy

• Contributed to the creation of VEO Outreach Strategic Plan: goals and objectives

• Researched and collected information to develop CRM business case selection deck for executive briefing

Client: AHRQ, Health and Human Services 02/2018- 05/2018 Rockville, MD

Lead Technical Analyst, Data Tools Harmonization Project Duties and Accomplishments:

• Gathered current technical specifications for AHRQ’s various data tools

• Interviewed power users and systems owners to evaluate data tool needs and capabilities

• Drafted a technical specification and need assessment report to document data tool’s technical requirement

ABIOLA. A. AKINMUTIMI

301-***-**** • adkbsx@r.postjobfree.com

• Worked to propose a final recommendation of a preferred and most suitable COTS product to best meet agency need

Client: Office of Business Process Integration 11/2017- 09/2018 Veterans Benefits Administration- Veterans Affairs Washington, DC

IT Project Manager, IT Systems Modernization Program Duties and Accomplishments:

• Provided PM support to government leads on one of VA legacy system retirement effort

• Worked closely with customers, Product Owners, and IT teams on business and system requirement

• Worked closely with UAT Program office to monitor UAT efforts and track testing efforts in IBM Rational Tool

• Participated in a new system build or buy case management solution analysis for the VR&E Office

• Gathered current system’s core capabilities and future system needs to make appropriate solution recommendation

• Evaluated existing system and processes to identify gaps and need for enhancements on systems, products, and processes

• Served as an analyst on the Salesforce APP (Architectural and Portfolio Planning) team The Goal Inc

Deloitte - Contractor (Client: IRS) 10/31/2016– 04/30/2017 Rosslyn, VA & New Carrollton, MD

Solution Architect / Functional Analyst

Duties and Accomplishments:

• Elicited and captured requirements from available resources: SMEs, documents, architectural diagrams

• Facilitated scrum events: daily standups, backlog grooming, sprint planning, review and retrospect

• Translated requirements into BPMs, systems view, and system flows

• Worked within an architectural team to plan and design a superior end-to-end solution architecture using TOGAF

• Guided team on Agile principles both Scrum and Kanban

• Assisted in the defining application, data, infrastructure, integration, and security architecture

• Developed customer-facing Business Process Design materials and artifacts, including solution architectural diagrams.

• Maintained and updating team scrum board

• Analyzed Product Requirement Documents and developing Business Process Modeling Diagrams

• Provided technical guidance and implementation assistance with regards to data repositories, and integration

• Utilized SharePoint for document and team collaboration

• Provided technical oversight for the independent assessment of application and system architecture

• Provided IT project documentation

• Created Current and Target state BPMs

• Utilized Story boarding to manage stories

• Requirements management in IBM Jazz Server (RRC, RTC, RQM) ABIOLA. A. AKINMUTIMI

301-***-**** • adkbsx@r.postjobfree.com

Universal Service Administrative Company (USAC) 10/10/2015 - 09/30/2016 Washington, DC

Business Systems Analyst II

Duties and Accomplishments:

• Worked in close co-operation with business customers, Product Owners, and IT teams to decommission a Legacy system and migrate functionalities to Appian

• Worked closely with Product Owner to groom and prioritize product backlog

• Participated in requirements reviews, designing reviews, and changing control activities

• Facilitated Scrum events as a Scrum Master

• Identified and monitoring web content dependencies and relationships

• Evaluated existing system and processes to identify gaps and need for enhancements on systems, products, and processes

• Worked with the Product Owner on each phase of the Product Life Cycle.

• Liaising between product owner and developers to create new web application contents or update existing content

• Scheduling necessary discussion sessions and meetings to resolve conflicts, gain clarifications from stakeholders, and bring the team to a common understanding

• Worked closely with Product Owner to identify outdated web contents/texts as regulating policies change

• Ensured content changes are version controlled

• Monitored sprint and release burn-down charts using JIRA

• Ensured accurate story estimation and successful completion of sprint commitment

• Recommended process and system improvements to advance business objectives

• Developed, managed, and executed all phases of quality assurance testing

• Used various requirements gathering techniques and methodologies (Use cases, activity diagrams, JAD sessions) to analyze complex system projects

• Created User stories based on business and systems requirements

• Identified and removing impediments in a timely manner

• Defined and elaborating user stories with validation and acceptable criteria

• Utilized JIRA to manage requirements from ticket creation to ticket close-out

• Used JIRA to monitor team velocity and generate sprint report

• Documented business requirements

• Developed training programs, documents, and materials

• Analyzed and documented “as-is” and “to-be” scenarios of processes, models, use cases, plans and solutions

• Created test plans, test requirements, test scenarios, and test data for use during the testing phases of the software development lifecycle, for new and existing software systems/products

• Ensured that test plans and scenarios fully exercise every aspect of the product

• Produced and presented formal test plans and leading the testing effort for assigned projects

• Documented and reported issues discovered during testing, with follow ups for resolution

• Writing User Stories

ABIOLA. A. AKINMUTIMI

301-***-**** • adkbsx@r.postjobfree.com

Sogeti USA 04/06/2015 – 09/30/2015

Baltimore, MD

Business Analyst Consultant:

Client: MJO Services, Westminster, MD

Duties and Accomplishment:

• Served as BA on a business process improvement (Agile environment)

• Interviewed MJO stakeholders to understand tasks and processes

• Facilitated requirement gathering session at client site for build or buy system analysis

• Created process flow charts for MJO job tasks and processes

• Conducted Needs Assessment to understand client problem & opportunities

• Conducted Cost Benefits Analysis to make build or buy recommendation to client Client: ConnectYourCare (CYC), Hunt Valley, MD

Duties and Accomplishment:

• Served as the BA on the EDI Team(Electronic Data Interchange)( 2-week sprint Agile environment)

• Facilitated Workshop sessions with CYC clients to ensure smooth data/file interchange

• Tested data file to ensure client files meet CYC specification

• Participated in 15minutes daily stand up meeting

• Analyzed SDLC processes at CYC with emphasis on QA/QC processes

• Interviewed CYC stakeholders to understand entire QA process

• Gathered requirements for CYC SDLC process

• Created QA process flow charts for CYC web development using MS Visio

• Participated in HTML, SQL and JIRA training

Rehoboth Supply LLC 08/2013 – 03/2015

Lanham, MD

Business Analyst

Duties and Accomplishments:

• Participated in 3-week-long sprints (Agile environment)

• Served as one of three Requirement Analysts on a sub-contract Loan Application Development Project

• Performed GAP/Workflow process analysis and systemization on existing system

• Elicited and gathered requirements using interviews, site visits, and observation to gather requirements.

• Documented functional requirements as user stories

• Created design documents and mock-up screen/documents.

• Facilitated JAD workshops to meet with end-users and all stakeholders

• Participated in daily 15minutes stand-up meetings

• Utilized MS Visio and Lucid chart to create visual flowcharts and use-case diagrams to capture the sequence and outline the interactions of all system actors.

• Created internal training documentation to facilitate team understanding of client architecture ABIOLA. A. AKINMUTIMI

301-***-**** • adkbsx@r.postjobfree.com

• Occasionally serve as procurement officer/ contract specialist. U.S Department of Treasury, 07/1/2012- 07/1/2013

Bureau of Engraving and Printing,

Washington, DC

Graduate Intern

Duties and Accomplishments:

• Elicited requirements/need from end users, analyze and document needs as user stories.

• Conducted interviews and site visits (internal) to gather and understand client’s requirements/needs.

• Conducted initial stakeholders meeting to clarify needs and determine schedule and methodologies to be adopted

• Acted as an intermediary between end-users and technical team

• Participated in daily stand-up meetings

• Utilized Microsoft Office and Visio to chart project milestones, process flowcharts and traceability matrixes

• Knowledge of Contract Management and cradle to grave Procurement functions.

• Worked on OFM TLC Application (Office of Financial Management Training and Learning Center) and BEP TLMS ( BEP Treasury Learning and Management System )

• Served also as a Contract Specialist at the Office of Acquisition on a Rotational Internship Program

• Demonstrated experience in contract principles, techniques, and a knowledge of variety of contract types.

• Experience in solicitation, pre and post award, and contract administration Maryland Department of Human Resources, 11/2010 – 06/2012 Prince George’s County Dept of Social Services,

Hyattsville, MD

Business Systems Analyst

Duties and Accomplishments:

• Participated in Waterfall Methodology environment

• Acted as liaison between business and technical team to obtain business, and user’s requirements

• Documented user requirements as functional requirements

• Performed GAP/Workflow process analysis and systemization

• Served in a Business Process Re-engineering (BPR) team that helped move agency from manual document storage to a database archival system

• Planned and participated in meetings including application development sessions, design reviews, GAP analysis sessions.

• Worked as one of four Business Analysts within a technical team to develop a digital document display application for the agency verification system

ABIOLA. A. AKINMUTIMI

301-***-**** • adkbsx@r.postjobfree.com

• Participated in Process Improvement Team that reduced verification storage and retrieval time from 2 days to 15 minutes

• Created flowcharts, use-case diagrams, traceability matrix documents, and GUI Interface designs

(Mock-up screens)

Maryland Department of Human Resources, 06/2010 – 11/2010 Prince George’s County Dept of Social Services

Hyattsville, MD

Family Investment Specialist

Duties and Accomplishments:

• Provided direct services to individual customers and families by determining customer eligibility for welfare programs

• Interviews customers, explained program requirements, document customer’s information and requests

• Collected and completed required documentation, refer customers to other program services or agencies as appropriate.

• Monitored customer’s progress and customer’s use of welfare assistance

(2004- 2010) Various Retail Banking / Investment Banking Experiences EDUCATION

Doctor of Business Administration (DBA), Exp. Dec 2023 Management of Engineering and Technology

North Central University

2488 Historic Decatur Rd; San Diego, CA 92106

Master’s in Business Administration (MBA), Dec. 2012 University of Maryland University College

3501 University Blvd. East, Adelphi, MD 20783

BSc, Business Administration and Finance, Dec. 2009 University of Maryland University College

3501 University Blvd. East, Adelphi, MD 20783

Associates of Arts, August 2006,

Montgomery College,

7600 Takoma Ave, Takoma Park, MD



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