Executive Assistant Sales

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C O N T A C T

321-***-****

**************@*****.***

Palm Bay, FL

Linkedin.com/micah-simpson-MHS1

E D U C A T I O N

PROF. CLUB MARKETING ASSOC.

(PCMA)

**** – PRESENT

NOTARY PUBLIC, FLORIDA

2004 – PRESENT

UNIVERSITY OF MASSACHUSETTS,

AMHERST

S K I L L S

• Positive and warm attitude

• Autonomous self-starter

• Team player mentality

• Club etiquette manner

• Ensures confidentiality

• Contract/Bylaws expertise

• Effective communicator

• Converts prospects to sales

• Personalizes hospitality

• No task/detail too finite

• 30+ years sales and customer

service

• Works well under pressure

A W A R D S

PAUL HARRIS FELLOW

Rotary Foundation of Rotary Int'l

2018

P R O F I L E

Polished, results-driven, Membership Services Director with proven track record of increasing Membership 97% (2020). Delivers passion and excitement for working in the social atmosphere of Club lifestyle and creating A+ Member-first experiences. Serves as the ‘face’ of the Club for prospects and existing Members. Champion and liaison for Members within Club groups; hyper-focused on providing a tailored Club experience, resulting in referrals of like-minded echelon. With 8+ years of hospitality industry knowledge, 25+ years of customer service experience – and a tenacity to learn, evolve and succeed – I am a hit-the ground- running asset to your team.

P R O F E S S I O N A L E X P E R I E N C E

MEMBERSHIP SERVICES DIRECTOR

Eau Gallie Yacht Club (EGYC) Indian Harbour Beach, Florida 2013 – Present As a Club brand ambassador, drove, procured and retained prospective clients and established Member base – with a respect for Club policy, procedure and tradition.

• Facilitated in-depth prospective Member tours; showcased Club amenities and grounds; highlighted top-notch events/activities/offerings; dined with prospects to complete the full experience with award-winning cuisine

• Worked effectively with departments heads to deliver optimal experiences e.g., Executive Chef, Food/Beverage, Activities/Special Events Coordinators

• Performed onboarding activities (application, initiation fees, sponsor letters, background checks) for Board approval

• Processed transfers, membership reciprocity and resignations

• Hosted Member mixers; attended social events; introduced and connected Members, establishing and solidifying Member friendships

• Served as Executive Assistant to Board of Governors; administered annual voting ballots

• Crafted monthly “Spray” articles; featured Member biographies, events, etc.

• Aligned marketing initiatives with event calendars, budgets and goals

• Executed ideas for increased enrollment, retention, satisfaction and Club value

• Addressed Member comments and issues; provided guest-first solutions MARKETING DIRECTOR/PRINCIPAL

The Surf Gallery Indialantic, Florida 2007 – 2013 Pioneered the creation of a high-end consignment art gallery with grass roots. Leveraged decades of marketing expertise to develop and implement a proven marketing and sales strategy with strong community attachment.

• Constructed a brand-based consignment retail storefront; serving unique elite clientele within a wealthy seaside community

• Discovered up-and-coming artists and cultivated vendor relationships

• Hosted ‘gallery openings’ pairing featured artists/consignors with buyers

• Negotiated vendor pricing; advertising campaigns; budgets and mutual profitability

MICAH H. SIMPSON

MEMBERSHIP SERVICES DIRECTOR

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