Data Analyst Sales

Yuliya Gorbanyova Phone: 206-***-**** Email: adkbif@r.postjobfree.com

Data / Business Analyst

EDUCATION

Kharkov National University of Radio Electronics–Ukraine Master’s in Computer Science (MCS), Top 10% of class Bachelor’s in Computer Science (BCS), Top 10% of class Certifications: Data Analysis Certification 2019 PMP Project Management Fundamentals Certificate, SCCC 2019 Microsoft Excel, Data Analysis Certification 2019 Tableau for Data Science, Certification 2019 C# Programing 2019 SKILLS

SQL, Power BI, DAX, Advanced Excel, Kusto KQL, Scope Scripting, COSMOS VC, C#, Tableau, Python, PowerPoint EXPERIENCE

Data Analyst Zen3 Info Solutions (Microsoft) – Redmond, WA October 2019 – July 2020

• Worked with Microsoft Bing Maps metrics team to improve map search quality and user experience.

• Mined data from Cosmos Virtual Clusters, validated data in Excel, cleansed and sampled raw data using Visual Studio Scope Scripting.

• Created a data set using detailed sessions events data: formatted/serialized complex data objects into JSON format to be later consumed by a video user session Replay App evaluating Bing Maps search quality and results.

• Worked with Office 365 team to perform data mining, data validation, data cleansing and analysis of telemetric Role Based Access and Click Stream data using Kusto QL. Identified trends in usage patterns, client behavior, product performance, customer growth, conversion rate and feature adoption using PowerBI.

• Worked with Microsoft Azure Files team to analyze provisioning data (allocation size, usage, speed, and customer satisfaction) to better understand trends in customer needs and product performance using Kusto QL and PowerBI. Identified sales growth rate and product improvement opportunities. Data Analyst (Intern) Skillspire – Bellevue, WA June 2019 - August 2019

• Selected to work on a case study analyzing Airbnb business development while attending this boot camp.

• Collected and analyzed data to show trends based on pricing, location, accommodations, seasons, and amenities using SQL and Excel; created data visualizations using Power BI and DAX. Personal / Family Leave / Self Study June 2013 – May 2019 Mortgage Advisor Bank of America Home Loans – Seattle, WA April 2009 - May 2013

• Collected, built, and analyzed customer financial data using SQL and Excel.

• In cross-group collaboration, produced real-time insights into finance, product development, sales, & marketing: achieved 20% reduction in loan processing time and improved service quality.

• Built successful marketing campaigns; prospected revenue opportunities, improving pipeline volume by 15%. Database and Sales Support Specialist MIR Corporation – Seattle, WA January 2008 - February 2009

• Maintained database, managed customer accounts, sales support in creating and processing sales orders.

• Aided Marketing Department with business intelligence, coordinating tourism sales and marketing campaigns. First American/Talon Group – Bellevue, WA February 2007 - August 2007

• Title insurance data research and collection; edited, re-organized and analyzed data with title search results.

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