SILINDILE HOPEDEVINE NTULI

History of building effective relationships with media, customers and internal stakeholders to effectively improve company image. Well-versed in public relations strategies and reputation. Eager to contribute to team success through hard work, attention to detail and excellent organizational and communication skills.

EXPERIENCE

JULY 2017 – SEPTEMBER 2020

PUBLIC RELATIONS OFFICER/ GUEST RELATIONS OFFICER@umfolozi casino

Establish and maintain good relations between Umfolozi Hotel Casino Convention Resort and its target markets by promoting Gaming as entertainment to new and existing customers in order to increase revenue and enhance guest experience.

To ensure smooth running of the day to the Guest Relations Desk

Produced and distributed internal and external communications.

EDUCATION

MAY 2016

NATIONAL DIPLOMA IN PUBLIC RELATIONS, university of zululand

Graduated with Distinction

DECEMBER 2013

NATIONAL SENIOR CERTIFICATE, mpiyakhe high school

Subjects: IsiZulu Home Language, English First additional Language,

Mathematics, Physical Science, Life Science, Information

Technology and Life Orientation

SKILLS

Creating and conducting the client satisfaction survey

Resolving of complaints

Capability to use Microsoft office

Event management and planning

Promote and maintain the good image of the institution

Coordinating communication skills between the institution and stakeholders

Writing a press release and presentation.

Analyzing media coverage

Computer skills:

: Operating system

: Office suites

: Presentation software (Power Point)

: Spread sheet

References

Contact Person

Position

Contact Details

Nishara Naidoo

Marketing Manager: Umfolozi Casino

073-***-****

Magagula MJ

Lecturer: University of Zululand

035-***-****

Pranisha Bhujrajh

Hr Manager: Umfolozi Casino

035-***-****

Contact this candidate