Front Desk Assistant
Resume:
PERSONAL DETAILS
Surname:
Ncube
First Names:
Louma Tiyisani
Postal Address:
****/** *** * ****** Valley Rethabile 0122
Physical Address:
****/** *** * ****** Valley Rethabile 0122
Cell Phone No:
adkbey@r.postjobfree.com
Gender:
Female
Nationality:
South African
Home Language:
Zulu
Other Languages:
English, Afrikaans, Tsonga, Pedi, Zulu and Tswana
HIGHER EDUCATION
Institution:
University of South Africa
Course:
B Com Hons Economics
Student No:
08302979
Subjects
●Monetary Economics
●International Economics
●Microeconomics,
●Macroeconomics
●Public Economics
Status:
Completed
Date Obtained
2006
Institution:
Vista University
Course:
B Com degree
Student No:
39654234
Subjects:
●Economics (Major)
●Business Management (Major)
●Statistics,
●Accounting,
●Commercial Law,
●End user Computing,
●Mathematics,
●Industrial Psychology,
●Auditing
Status:
Completed
Date Obtained:
2003
HIGH SCHOOL EDUCATION
Institution:
Tsako Thabo High School
Highest Grade Passed:
Grade 12
Year:
1991
Subjects Passed:
English, Afrikaans, Physical science HG and Biology HG
SKILLS AND COMPETENCIES
Worked for Investec Private Bank as a front desk receptionist. Worked for Purco SA, conducting Internal Audit for TVET Colleges. My agent from Kelly Quest calls me as and when required to assist different companies at their reception. Those companies are Investec, Delloite, Law Society of South Africa, FNB Private clients, FNB Business and SMAC Holdings.
I have worked for Alexander Forbes Insurance as a Business Development Consultant. It is an authorized financial services provider, which accepts responsibility for my activities and licensed to render financial services. I am authorized to provide advice and intermediary services in short term insurance, personal lines motor and home insurance.
I am a quick learner who can absorb new ideas and is experienced in organizing, coordinating a wide range of administrative activities. Being presentable and a team player, I can establish good working relationships with a range of different people. I am an adaptable and ambitious person who is interested in working for economic or financial organization. I am convinced that the role I can be offered would utilize the knowledge I have acquired from my education and personal attributes
I am a keen learner who is willing to acquire more knowledge and new techniques in the corporate world. Good communication skills. Self-motivated and able to work under minimum supervision. Ability to work under pressure and ability to meet deadlines.
Matrix for quoting motor and home insurance
MS Outlook
MS Excel
Internet and Emails
BST, Inopac and Workflow 2007
Citrix
WORK EXPERIENCE
Employer:
Investec Private Bank
Position:
Receptionist
Appointment Date:
Jan – end of February 2020
Job description:
●Working at front desk, assisting all walk-in clients on daily basis including the staff members.
●Helping clients with incoming and outgoing documents.
●Transferring calls to all departments.
Employer:
Purco SA
Position:
Internal Auditor
Appointment Date:
Sept 2019 – Dec 2019
Job Description
●Performing Internal Audit for all TVET colleges
●Data capturing
●Drawing up reports
Employer:
FNB Private Clients
Position:
Switchboard/Receptionist
Appointment Date:
As when required (2019)
Job Description:
●Working at front desk, assisting all walk-in clients daily.
●Helping clients with incoming and outgoing documents.
●Transferring calls to all departments.
Employer:
Alexander Forbes
Position:
Business Development Consultant
Appointment Date:
Dec 2017- 31 May 2018
Job Description:
Selling home and motor insurance to the walk-in clients and cold calling.
Employer
Alexander Forbes
Position
Front Desk Receptionist
Appointment Date
Aug 2016 -Dec 2016
Job Description:
●Working at front desk, assisting all walk-in clients on a daily basis.
●Helping clients with incoming and outgoing documents.
●Transferring calls to all departments.
Employer:
Khula Nonke Training and Development
Position:
Office Administrator
Appointment Date:
Feb 2015 - Feb 2016
Job Description:
●Perform all administrative duties,
●Coordinating and ensuring information and data flow within the department,
●Uploading learners on MIS system, capturing timesheet,
●Liaise with clients daily, making travel arrangements and booking of flights,
●Assessing learner guides,
●Printing of certificates and material review.
●Payroll (VIP Sage)
Status:
Resigned in order to pursue a career in the finance industry
Employer:
Aurecon Training Academy
Position:
Learner coordinator
Appointment Date:
Jan 2013- Jan 2015
Job Description:
●Coordinating water and wastewater training for the process controllers at the Northern Cape Province. Producing quarterly and monthly reports. Update all file control checklist. Draft statement of results for all process controllers,
●Compile model answers for Business management and Accounting.
Software’s Used
BST for capturing timesheets
Reasons for leaving
Contract expired
Employer:
Edward Nathan
Position:
Filing clerk and library assistant
Appointment Date:
2008-2009
Job Description:
●Shelf reading,
●creating bar codes,
●files retrieval and filing and archiving
Reasons for leaving
Contract expired
Employer:
UNISA
Position:
Library Assistant
Appointment Date:
2006-2007
Job Description:
●Shelf reading,
●scanning of request cards,
●issuing textbooks to learners and liaise with clients telephonically daily
Reasons for leaving
Contract Expired
REFERENCES
Institution
Contact Person
Position
Contact Numbers
Investec
Nefisa Ebrahim
Facilities
Purco SA
Amantha Naidoo
Contract Administrator
Alexander Forbes
Mr. Hennie Reynders
Provincial Manager
Contact this candidate