Danny Chibel
*******@*****.***
SUMMARY
20+ years of experience in project/Program management and IT business strategy. Focused on understanding the needs of clients and providing valuable technology solutions. Successful experience managing many critical high-visibility projects for Fortune 500 companies. Routinely taking on challenging assignments to make a productive impact while offering first-rate leadership, decision-making and interpersonal skills.
EXPERIENCE
2008-2020 BT (British Telecom) New York, NY
Senior Project Manager/Program Manager on the following customer accounts:
1.Zurich/Farmers Insurance – Senior Project Manager/Program Manager on critical high-visibility large scale complex projects
Managed multiple telecommunications implementation projects including WAN, LAN, Wi-Fi, IP Telephony (IPT), Security, Video Conferencing and Data Centers moves
Acting Program Manager on a large-scale Riverbed WAN Optimization program with 132 sites (including data centers) and total revenue value of $7M. The program completed with high praises from the customer and is regarded as an exemplary program for BT
Managed a large-scale high visibility multi-site Wi-Fi upgrade Avaya to Cisco project that was completed successfully under a tight schedule
Managed the critical NY/NJ sites and data center moves that included WAN, LAN, IP Telephony (IPT), Security, and Video Conferencing
Supervised the service design efforts for Gigamon and F5 Networks
Project manager on the GSIP technical transformation
2.Novartis Pharmaceuticals – Senior Delivery Project Manager on critical high-visibility complex bespoke projects
Managed multiple telecommunications implementation projects including WAN, LAN, IP Telephony (IPT), Security, and Video Conferencing
LAN Tower Lead responsible for global LAN projects, worked on new initiatives and acted as an escalation contact for customer management
Managed delivery of 20-30 projects concurrently in the USA, Canada and Puerto Rico including Data Center moves, Technical Transformations and New Sites - thru Novartis acquisitions
Supervised the work of international projects teams including BT internal, Novartis and various providers of equipment, maintenance and telecommunication services
Ensured full compliance with strict regulations and laws as required by both customer and US Government
Provided extensive project documentation in compliance with BT and Novartis agreed processes
Lead on status and issue resolution meetings with client’s project team and senior IT management
3.Pepsi - Project Manager on a Global Network Transformation assignment
Developed a critical order tracking system for telecommunications equipment and services (e.g., Cisco, MPLS, VoIP, etc.) to more than 1,000 sites. This resulted in significant improvements to equipment delivery times and in ensuring implementation commitments to the client
Participated in on-going status and issue resolution meetings with client’s IT senior management
4.Credit Suisse - Business Consultant on Global Transformation assignment
Developed project documents for a high-visibility “Next Generation” Global Service Desk based on ITIL principles
Participated in status and issue resolution meetings with client’s IT senior management
5.Barr Pharmaceuticals (Teva Pharmaceutical Industries)
Project Manager on a Microsoft Active Directory migration project
Developed a project plan for a phased international rollout of Active Directory (10,000 users)
Conducted senior IT management status and issue resolution meetings
Managed an international project team with members from six countries
2006 AMERICAN EXPRESS New York, NY
MBA Summer Intern – AXPi Strategy and Transformation Group
Developed a two-year strategy plan for collecting and analyzing online customer information
Conducted an extensive gap analysis of current business reporting capabilities
Identified cost savings of $400,000 and potential revenue increase of $3.6M
2000-2005 TASKFORCETECH INC. New York, NY
Principal (Technology Consulting Services)
Advised Avon Products on worldwide e-mail infrastructure upgrade (22,000 users) with a focus on maximizing return on investment and end-user satisfaction
Managed a Securities and Exchange Commission Compliance project for UBS Paine Webber
Planned and implemented a disaster recovery site project for John A. Levin & Co ($3M budget); site successfully passed extensive simulated disaster testing
Managed the Messaging Group for CIBC – World Markets, supported a 5,000 US user community, supervised five employees, and managed a $5M budget
Supervised the rapid rebuild of the e-mail infrastructure after 9/11 for CIBC – World Markets
Managed an e-mail deployment project for CIBC – World Markets (5,000 users); supervised a team of 30 employees and consultants; participated in progress meetings with senior management; following successful project completion, was asked to stay on and manage the Messaging Group
Led a team on a multi-site paperless environment project for The City of New York; project resulted in improved employee productivity and substantial reduction in administrative expenses
1998-2000 INACOM (VANSTAR) New York, NY
Senior Consultant
Managed a technology infrastructure upgrade project and supervised 25 engineers (3,000 users, $10M budget) for Marsh & McLennan; project resulted in repeat business for the company
Led a team on an e-mail rollout project (2,800 users) for AIG SunAmerica; project completed on time and under budget with high level of satisfaction as indicated by client
Led a team on an operating system upgrade project (2,500 users) for American Express
Received Excellence Award based on professional achievements and business expansion
1997-1998 HEALTHRAD INC. New York, NY
Co-Owner
Principal in a medical services startup; in charge of all day-to-day business operations
Conducted contract negotiations with physicians, healthcare institutions, and HMO’s
Responsible for marketing functions including a PR campaign resulting in media coverage
Designed a telemedicine system providing remote medical diagnostics over the Internet
1995-1997 BERLITZ INTERNATIONAL New York, NY
Network Manager
Supervised a company-wide international e-mail system, including internet connectivity
1994-1995 NAUTICA ENTERPRISES New York, NY
System Administrator
Established a company-wide international e-mail system, including internet connectivity
EDUCATION
CORNELL UNIVERSITY, Johnson Graduate School of Management Ithaca, NY
Master of Business Administration (MBA), May 2007; GMAT: 720 (Top 4%)
Strategic Brand Management Immersion; Leadership Focus Program; Vice-President – High-Tech Club; Technology/Marketing Symposium Organizer
BARUCH COLLEGE New York, NY
Bachelor of Business Administration (Computer Information Systems), June 1994
Magna Cum Laude, Dean’s List
CERTIFICATIONS AND TRAINING
Project Management Professional (PMP) Certification
ITIL V3 Foundation Certification