Trupty Acharya

Personal Details

Name: Trupty Acharya

Email: adkbe0@r.postjobfree.com

Contact No: 561-***-****

Current Location:Louisville,KY,USA

Professional Summary

• Experience of more than 5 years with various organizations executing roles like Software Engineer, Business Analyst, Web Operations manager and Scrum Master.

• Certified as a Scrum Master.

• Have completed MBA with majors in Project Management (operations) and have worked in projects using both Waterfall and Agile methodologies. Agile

• Have experience creating user journeys for various user personas to better identify product needs.

• Have experience working as a Business Analyst (BA) for a website redesign project including preparation of BA plan, Stakeholder analysis, user-stories, user-journeys, collaboration with designers and developers to gather information and executing strategies, user acceptance testing etc.

• Worked as a Web Operations Manager for informational and Customer ordering e-commerce websites.

• Worked with the project management tools like Trello, JIRA and ClickUp, also have experience working with various Microsoft Office and GSuite applications.

• Experience of working as part of a Scrum team and also using Kanban process.

• Have worked in dynamic IT environments for coding and testing (functional, Regression, Sanity, black box and white box) of Android and iOS applications along with preparation of wireframes, requirement gathering and project documentation.

Educational Qualification

Institute Month/Year

of Passing

Degree Major Grade/CGPA

Symbiosis International

University,Pune,India

August/2016 PGDBA(MBA) Project

Management(Operations)

Grade-A

National Institute of

Science and Technology

Berhampur,Odisha,India

June/2011 B. Tech Computer Science and

Engineering

9.0/10

Technical/Project Management Skills

System LINUX, Windows XP/8/10,Android, Apple iOS

Project Management MS Office Suite, Visio, Trello, JIRA,Confluence, ClickUp Database Oracle, MySQL

Tools Squarespace,EclipseToolKit,AndroidStudio,Bugzilla,WinSCP,Filezilla

,Bitrix24,Google site, Figma, GSuite

CRM Salesforce, Charity Engine

Certifications SMAC (Scrum Master Accredited Certification), BEC Vantage Certified, OCA(Oracle), SCJP(Java)

Functional Skills

1. Ability to work and coordinate with different teams for smooth delivery of the project, both onsite and in remote setting/telecommuting.

2. Training the new members in the team and getting them productive quickly. 3. Strong client facing and presentation skills.

4. Problem solving capability peered with strong communication skills. Professional Experience

Company : PM4Change

Duration : June 2019 – Present

Role : Website Operations Manager

General Project Description: Project Management for Change (PM4Change) is an organization whose mission is to provide project management discipline to accelerate the realization of positive social outcomes. It matches nonprofit with right project manager(s) to provide non-profits with value-added services that help each non-profit achieve its objectives. This project includes development and maintenance of PM4Change website with scopes leading to website enhancements, internal intranet website, web optimizations and over all web operations.

My Role and Responsibilities:

• Managing website operations, content and quality assurance efforts for multiple sites in Agile environment.

• Collaborate with Product Owner, designers and programmers to deliver results.

• Planning and executing new web projects and optimization opportunities.

• Lead elicitation of User Stories and design parameters for website enhancements with Product Owner.

• Working and facilitating communication between different departments and teams of employees such as designers and programmers.

• Analyzing user stories and backlog grooming.

• Researching and identifying best practices for the sites to function optimally.

• Maintain tools and processes required to effectively implement and manage the delivery of website content.

• Salesforce Integration- working for an intranet website using Google site for internal relay of company information to all the employees by integrating with Salesforce.

• Working with Figma for creating web application designs and Squarespace environment to make update to the website or assign responsibilities to appropriate team members as required.

• Working with JIRA for creating user stories after getting requirements from the business owners and managing website update/enhancements related tickets.

• Working with GSuite applications including Google docs, forms, sites, sheets, slides etc.

• Working as Scrum master for a digital project- Participant workbook (web application) using Agile Scrum.

Company : TBC Corporations

Duration : November 2018 – May 2019

Role : Web Operations Manager

Project Description : NTW (Nation Tire Warehouse) which is a TBC Brand recently merged Carroll tires and TCI and now has its own responsive informational website as well as B2B customer ordering site. This project includes development and maintenance of websites with scopes leading to web optimizations, release cycles, over all web operations and publishing of marketing content to TBC websites. My Role and Responsibilities:

• Establishing Web project scopes by studying business drivers, validating business requirements and obtaining input from subject matter experts.

• Planning and executing new web projects and enhancements to support the overall business.

• Managing Web content quality assurance efforts throughout entire site(s).

• Collaborating with teams to gather web optimization opportunities.

• Researching and learning the latest practices to ensure the site is performing optimally.

• Implementing marketing content and promotions

• Implementing Web solutions by planning project life cycle, monitoring project progress, tracking action items, researching and resolving issues, escalating issues to appropriate team members

• Working cross functionally with IT, Operations, Merchandising, Marketing, Strategic Analytics, UX/UI, Vendor support groups and Business Owners

• Creating user stories for development team from business requirements and designs of all Web site enhancements

• Managing and communicating project priorities to the organization.

• Managing the process by which the organization inputs ideas and requests into the Web & eCommerce Team

• Organizing and leading cross-functional project teams to deliver necessary inputs to digital projects

• Generating new and measurable business results that support the overall digital vision

• Creating documentation of process flows and performing GAP Analysis Company : Advance Social Innovation

Duration : July 2017 – November 2018

Role : Technical Business Analyst

Project Description : Advanced Social Innovation wants to redesign their current website to increase visibility, branding and public awareness. This includes all the web pages that are being accessed from the ASI Website.

My Role and Responsibilities:

• Working as a Technical Business Analyst for the website redesign project and also working as Deputy Project manager for Logic Manager Project.

• Analyzing business requirements for the website redesign project.

• Creating documents such as Stakeholder Analysis, Functional Requirements Specification (FRS) and Wire- frames Visual Documentation by conducting meetings with UI/UX developers and designers.

• Creating Business Analysis plan for the roadmap of the project using Agile Methodology.

• Creating Test Plans, Test Cases, or User Acceptance Test Plans after meeting with senior test leads.

• Performing user acceptance testing after the redesigning is complete.

• Managing tasks in the business requirements’ board using Trello tool. Company : HCL Technologies Ltd.

Duration : November 2011 – October 2013

Role : Software Engineer

Project Description : Call Manager Mobile is a unified communication client which allows the users to know the presence, collaborate with users using Instant Messaging (IM) and VoIP via making use of Toshiba IPedge call control features. Its key features include IM, GIM, VoIP, Voice call conferencing, and Presence management, Integration with VM app for Voice Mail and Integration with Email Client for email feature. My Role and Responsibilities:

• Creating wire frames and designs for mobile applications.

• Requirement gathering, analysis and documentation.

• Attending team meetings and meetings with client for proper understanding of requirements.

• Writing of test cases and executing them.

• Performing sanity, unit, functional, regression and black box testing with some white box testing.

• Preparing test plans, generating test results and bug reports.

• Development of Android Applications using Android SDK and eclipse.

• Testing on Android, iOS and other operating systems for different devices i.e. phones, tablets etc. Volunteer Experience

Company : DemocracyLab

Duration : January 2020 – Present

Role : Product Manager

Project Description : DemocracyLab is building an online infrastructure to empower the technology for good movement. It is creating an online hub for civic innovation that uses marketplace dynamics to allocate effort, resources, and attention.

My Role and Responsibilities:

• Identifying product needs and defining a product roadmap that enable a highly efficient operation and also delivers a magical experience for consumers.

• Leading the product from concept to design, specification, implementation, and analysis.

• Working closely with a dedicated engineering team as we build and iterate on the product.

• Collecting continuous feedback from our operations to evolve the product.

• Partnering with Design team to wow users.

• Creating user journeys to better understand user personas while identifying the product needs. Company : Save The Water (STW) Inc.

Duration : April 2017 – July 2017

Role : Associate (Recruitment)

Project Description : 1. Full Cycle Recruitment of desired and skilled candidates all around the globe for different departments like Technology, Research and Engineering, Marketing, HR, Education, Publishing, Operation etc. for the non-profit organization Save the Water. 2. Compensation Project – Working towards the conversion of some of the volunteer positions to paid positions by performing market analysis and salary survey for the identified positions. My Role and Responsibilities:

• Full cycle recruitment.

• Screening resume and selecting desired candidates.

• Interviewing candidates over Google hangouts for various departments like Education, R&E, Technology, HR etc.

• Maintaining documentation requirements for each candidate in the central repository.

• Coordinating with the candidate and respective department’s hiring manager for 2nd Interview.

• Providing the offer letter and carrying out the on-boarding of successful candidates.

• Compensation analysis for conversion of volunteer position to paid positions.

• Performed Salary survey, Benefits research, and study of relevant labor laws and also presented them to the higher management.

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