CHINNU MARIA
MICHAEL
PROFILE
An energetic and ambitious
person with a warm and friendly
demeanor. Team builder who is
acutely attentive to employees’
and guests’ needs and an avid
multitasker. As a Junior Executive
in Operations Department of
Rajagiri hospital and Post
graduate in Human Resource
Management, I am confident
enough in working with any
organization to achieve a certain
objective on time and with
excellence.
CONTACT
Phone
Address:
Narikkattu House,
Kadanad PO,
Kollappilly, Pala,
Kottayam, Kerala
686653
Email:
adkb20@r.postjobfree.com
WORK EXPERIENCE
Junior Executive - Operations
Rajagiri Hospital, Cochin
1st Jan 2020 – Present
Rajagiri Hospital is a multi-specialty tertiary care hospital in the south Indian city of Kochi, Kerala. It is owned and managed by Rajagiri (CMI) group of institutions. It is one of the few hospitals in the country with both JCI and NABH accreditation. Responsibilities:
• Manages the financial wellbeing of the organization, administrative aspects, implements policy and
accomplish general functioning of all departments.
• Acts as a liaison between the clinical staff and the recipients of healthcare services.
• Communicate customer issues with operations team and devise ways of improving customer experience,
including resolving problems and complaints in a
professional courteous manner.
• Responsible for guest billing and settling payment disputes.
• Admin tasks as needed including bookings, check-ins, answering phones, responding to email and social
media inquiries.
• Maintaining Hospital Information System (HIS) and documentation.
ACHIEVEMENTS
• Secured first rank in MA.HRM
Examination from Kerala
University.
• Conducted seminars, debates,
business quiz, HR fest as the
Joint secretary of Loyola
association for management
professionals,
• Participated in skill
development program in the
topic “MS Excel”.
• Attended session on
“Workplace Safety” in
collaboration with Fire and
Safety Department of Kerala.
• Participated in National
seminar on “Inter-State
Migrant Workers in Kerala”.
KEY SKILLS
• Communication &
Interpersonal skill
• Hospital Information System
(HIS)
• People management
• Training & Development
• Teamwork
• MS Office
PERSONAL DETAILS
Date of Birth: 6th October 1995
Languages known:
English
Malayalam
Hindi
Reference on demand
HR Intern
Amphenol FCI Ltd, Cochin
An internship of 45 days, which gave the real feel of HR department and its functions. Performed all basic functions, prepared documents, files & reports, system works, dispute settlements. Got special attention on recruitment and training. HR Intern
Sreedhareeyam Ayurvedic Eye Hospital & Research centre, Koothattukulam
An exposure (30 days), on the internal as well as external affairs of HR department which includes laws, industrial relations, trade union, meetings and on hand experience in the basic duties of the department. Conducted a study on CSR initiatives.
HR Intern
Sterlite Copper - Vedanta Group, Thoothukudi
An organizational study of 45 days which gave an exposure to the environment of all the departments of a multinational manufacturing company especially Human resource
department. Conducted work study and a mini project on Talent management.
EDUCATION
Masters in Human Resource Management
Loyola College of Social Sciences, Trivandrum
2019
B. Com Degree from Mahatma Gandhi University
Co-operative college, Thodupuzha
2016
Higher Secondary Education
St. Sebastian’s Higher Secondary School, Kadanad
2013
Secondary School Education
St. Joseph’s English Medium School, Neeloor
2011