executive secretary
Resume:
Stanger Manor
Stanger
RE: APPLICATION FOR EMPLOYMENT
I Lesna Naidoo I.D no. 870********** hereby apply for the above vacant position you have at your well established organization. I have a series of Administrative qualifications, UNISA qualifications for Sales and Marketing Management & Customer Service; I also have obtained a Diploma as an Executive Secretary and a Certificate for Basic Ambulance Assistance.
My computer literacy is extensive and I am experienced in systems such as Syspro 6.0, Pastel and with the latest Microsoft Office. I learn systems with ease and will prove to be a vital component.
I have abundant experience with all major Administration, Secretary, Sales and Marketing, this vast knowledge would allow me to adapt to all responsibilities required within a position. I was employed as a Junior Buyer at Freedom Stationery (FMCG) for 3 years until I was promoted to their Sales Department where I spent 2 years handling sales orders and extensive customer liaisons. I then moved on to North Coast Toshiba were I held a position in Telesales, I am now currently employed as an Executive Secretary at Ibhongo Consulting Engineers but have taken up many roles as I complete government tenders & I’m in charge of BMS ISO internal auditing. My qualifications and experience would be a huge benefit to your establishment, I strive to achieve my best individually but I work equally as well within a team.
I have attached my Curriculum Vitae and copies of my qualifications for your perusal, please note all qualifications are in my maiden name please consider my CV for an interview to further explain my experience and capabilities. I thank you in advance for your time and will be awaiting your gracious response; I look forward to the future.
Regards
Lesna Naidoo
CURRICULUM VITAE OF LESNA NAIDOO
PERSONAL DETAILS
Surname : Naidoo
Name : Lesna
I.D Number : 870-***-**** 085
Residential Address : 13 Dahlia Road, Stanger Manor
Stanger, 4450
Gender : Female
Marital Status : Married (Surname change from Pillay to Naidoo)
Nationality : South African
State of health : Excellent
Criminal Offences : None
Driver’s License : Yes (Code 8)
Contact Number : 065-***-****
Last School Attended : Stanger Manor Secondary School
Highest Grade Passed : Grade 12 (Matric) – completed in 2004
Subjects : English, Afrikaans, Maths, Physiology, Geography, Accounting
Qualification : Senior Certificate (Merit Pass)
TERTIARY QUALIFICATIONS
Name of Institution : Learn It On Demand (January 2005 to April 2007)
Qualification Obtained : General Secretary Diploma
Modules Completed : Touch typing
Windows 98, Word 2000 level 1 & level 2
Excel 2000 level 1 & 2, Power Point Presentation
Internet and outlook
Office procedures
Receptionist/telephone/switchboard skills
Business Correspondence
Costumer service
Typing speed development (55 wpm)
Name of Institution : First Aid League Ambulance Academy (1 Year)
Qualification Obtained : B.A.S (Basic Ambulance Assistance Certificate)
Modules Completed : Checking vitals and on site CPR
Trauma Board, Delivery of infants, applying splints
Name of Institution : Added Advantage Academy (Two weeks)
Qualification Obtained : MS Excel 2007 Intermediate Certificate
Modules Completed : Microsoft excel 2007
Name of Institution : UNISA (2011-2012)
Modules Completed : Sales Principles
Introduction to Marketing
Sales Management
Practical Sales Project
Qualification Obtained : Sales and Marketing Management Certificate (48 Credits)
Name of Institution : UNISA (2013-2014)
Modules Completed : Customer Service Management
Advanced Sales Management
Qualification Obtained : Programme in advanced Customer Service
Name of Institution : SAGE Intelligence
Modules Completed : Excel On Steroid’s
-Formulas & Functions
-Data Lists & Macros Assessment
-Pivot Tables & Pivot Charts Assessment
Qualification Obtained : Advanced Excel Certificate
Name of Institution : Amandlolwazi Training Centre (2018)
Modules Completed : First Aid
Qualification Obtained : First Aid Level One
EMPLOYMENT HISTORY
Company : Learn It On Demand (Pty) Ltd (2006)
Position Held : Assistant branch manager, facilitator on all programs
(Word, Excel, Internet & Outlook, PowerPoint,
Business correspondence, switchboard & telephone skills,
Team building
Data capturing
Company : Eric’s Office Machine & Supplies (2007)
Position Held : Secretary
Duties : Buying of stationery & other office equipment for retail
Handling queries
Outsourcing new customers
Sales & costing
Assisted with creditors and debtors
Company : Freedom Stationery (Pty)Ltd (March 2008-Aug 2010)
Position Held : Junior buyer of both raw materials &imported
Finished goods, negotiating with suppliers,
Outsourcing new suppliers,
Arranging travel itinerary & scheduling meetings for
Management
Capturing orders on Syspro 6.0, filing orders numerically.
Company : Freedom Stationery (Pty) Ltd (Promoted to Sales)
Department September 2010 to March 2012)
Position held : Telesales Clerk
Duties : liaising with customers, preparing quotations
Capturing sales orders, credit notes & compiling
Sales graphs on Syspro 6.0
Filing in numeric sequence.
Company : Quality Springs (October 2012 to February 2013)
Position Held : All major Administration and Switchboard
Duties : Answering of all calls and transferring to relevant individuals
All filing, emailing, customer liaising and placing of orders
Compiling weekly wages for staff
Assisting with Quality Check of goods being despatched.
Minute taking at meetings
Company : North Coast Toshiba (March 2013 to March 2014)
Position Held : Telesales
Duties : Cold calling customers to set up appointments for Sales reps
Administration
Customer Service
Company : Ibhongo Consulting Engineers (Pty) Ltd (March 2014 – to date)
Position Held : Executive Secretary (Office Manager Water Department)
Duties : All administration & office managing, Switchboard
Minute taking at meetings
All travel arrangements for management
Supervising cleaning staff
Appointed in 2018 : Compiling all Government Tender Documents
All systematic filing and binding of tender documents
Appointed in 2019 : BMS Internal Auditor for ISO procedures (Administration)
Putting in place system measures in line with ISO requirements
Reason For Leaving : Closure of branch due to Lockdown & financial constraints
REFERENCES
Contact Person : Oliver Padayachee (Buyer Freedom Stationery)
Contact Number : 071-****-***
Contact Person : Anthony West (Sales Manager Freedom Stationery)
Contact Number : 079-***-**** / 072-***-****
Contact Person : Loshni Reddy (Sales Assistant Manager Freedom Stationery)
Contact number : 065-***-****
Contact Person : Sthandiwe Zulu (HR Manager Ibhongo Consulting)
Contact Number : 031-***-**** / 071-***-****
Contact Person : Austen Mkandawire (Water Manager Ibhongo Consulting)
Contact number : 079-***-****
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