ANDREA GULIUZZA

adkal0@r.postjobfree.com 203-***-****

Waterbury, CT 06704

Detail-oriented and driven Executive Assistant with expertise in problem solving and managing daily office functions.

Experience

Executive Office Assistant Oct 2014 - Present

HERITAGE VILLAGE, Southbury, CT (US)

Greet visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.

Develop and maintain an alert system for upcoming deadlines on incoming requests and events. Conduct research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.

Distribut company-wide announcements, book conference rooms and coordinate catering for monthly Commi ee Meetings

Update meeting minutes on company website regularly Located and a ached appropriate files to incoming correspondence requiring replies. Frequently used word processing, spreadsheet, database and presentation software. Report directly to Condo Association President

Patient Services Representative Jan 2011 - Jan 2013 ASPEN DENTAL, Torrington, CT (US)

Responsible for opening and closing office daily

A ended morning meetings daily to discuss work and patient flow, special projects, projected monthly sales, etc..

Greeted patients, answered any questions, discussed available products and services. Scheduled and confirmed all new and returning appointments. Assembled new charts and performed chart audits regularly Responsible for having a working knowledge of dental procedures as well as an understanding of the order in which to schedule necessary procedures. Assisted dental hygienist with recording data during cleanings Helped out wherever needed during down time.

Composed and drafted all outgoing correspondence and reports for managers. Oversaw inventory and office supply purchases.

Kept organized documentation of prescription refill information for office of 3 physicians. Scheduled surgeries for multiple surgeons and booked operating rooms. Trained new employees on multiple medical billing programs and data entry software. Verified and created claim numbers by communicating with various insurance companies. Processed accounts receivable and accounts payable. Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.

Located, checked in and pulled medical records for appointments and incomplete patient charts. Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.

Administrative/ Leasing Assistant Jan 2008 - Jan 2010 CARABETTA REALTY

Carefully screened applicants for tenancy.

Developed annual operating budgets and forecasts, as well as sales and marketing plans. Verified that all customer complaints were handled promptly and appropriately. Prepared specifications, solicited bids and approved subcontracts for building services. Communicated effectively with owners, residents and on-site associates. Maintained a sufficient number of units so that they were market-ready at all times. Followed up on delinquent tenants and coordinated collection procedures. Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes. Communicated with landlord regarding building and tenant issues. Verified income, assets and expenses and completed file tracking sheet for each applicant. Completed annual rent calculations using housing database software. Maintained constant balance of property pe y cash account. Coordinated with janitorial and engineering staff on maintenance and upkeep. Insurance Coordinator/ Receptionist Jan 2004 - Jan 2008 SAINT MARY'S HOSPITAL, Waterbury, CT (US)

Oversaw daily front office operations for front office staff of 4 employees. Composed and drafted all correspondence

Oversaw inventory and office supply purchases.

Kept organized documentation of prescription refill information for office of 6 physicians. Trained new employees on multiple medical billing programs and data entry software. Verified and created claim numbers by communicating with various insurance companies. Processed accounts receivable and accounts payable. Managed hundreds of accounts receivable accounts working directly with the Financial Management Office.

Contacted patients regarding unpaid and underpaid accounts to resolve any issues. Located, checked in and pulled medical records for appointments and incomplete patient charts. Credentials Specialist Jan 2001 - Jan 2004

HEALTHNET, Shelton, CT (US)

Responsible for utilizing exceptional time management skills to process any applications sent in by physicians wishing to participate with Heath Net Health Insurance. Duties included: Performed malpractice inquiries on state and federal web sites Payed strict a ention to detail to ensure information was complete and accurate before sending to medical board for review Contacted physician directly by telephone, fax, or mail to request any additional information when necessary Worked directly with department manager to complete any projects A ended daily meetings to discuss any policy, procedure, or deadline changes.

Skills & Specialization

Data Archiving, Filing, Dental Terminology, 60 Wpm, Billing, Hipaa, Correspondence, Archiving, Quality Assurance, Project Planning

Education

Naugatuck Valley Community College Jan 2003 - May 2006 Associate's Degree, Human Services

Waterbury, CT (US)

Contact this candidate