Social Media Manager
Resume:
Leslie Muskelly
Laurel, MD *0708
adkaju@r.postjobfree.com
** ***** ** ********** *** growth with excellent people skills and attention detail. Consistently demonstrates outstanding written and verbal communication skills. Innovative thinker with the ability to resolves issues, conflicts, multi-task workloads, meet given deadlines and work as a team builder. Flexible, determined and always eager to take on new challenges!
PROFESSIONAL EXPERIENCE
Maximus August 2020 – Present
Customer Service Representative Remote Worker
Worked in high volume call center (remote), providing the highest standard of quality and correct interaction with consumers
Assist consumers with enrolling in Medicaid/ QHP
Assist consumers with technical support on the website
Uphold Medicaid and HIPAA compliance guidelines
Answer consumers seeking assistance and knowledge about Maryland Medicaid program
Cintas January 2020 – March 2020
Catalog Sales Administrate Landover, MD
Exceeding catalog sales and projections
Improving the way catalog sales are promoted, ordered, billed and delivered; promoting a positive and energetic attitude in operation of catalog
Working with the service department on marketing
Working directly with SSR’s
Assisting the Catalog Sales manager with placing orders
Maintaining inventory on products to be sold by SSR’s
East Friendship Baptist Church January 2015 – December 2019
Administrate Assistant/ Social Media Consultant Washington, DC
Supervise the day to day activities in the church office
Responsible for our social media accounts such as our postings and images
Maintain the church calendar by scheduling varies activities
Prepare church programs for Sunday worship
Oversee the church weekly newsletter on Constant Contact
Setup for meetings and conferences.
Maintain members information in our ACS database
Supervise interns
Keep the records filed and organized
Order office supplies
Maintain the social media pages
Create marketing strategies on social media
Data Entry Specialist February 2012 - February 2014
Anybill Financial Services Washington, DC
Input invoices into data base application with an expectation of high productivity and degree of accuracy.
Client setup and maintenance via email with clients to ensure data integrity.
Responsible for establishing ACH (electronic payment) setups for vendors of company’s clients.
Strong proficiency in Microsoft applications including the uploading and converting of Adobe PDF.
Maintain shipment daily
Project Assistant October 2009 - February 2012
Seat Pleasant Community Development Corporation Seat Pleasant, Maryland
Review and account for payments to consultants and contractors
Maintain current contract listing for all clients and ongoing projects
Provide all presentations required in PowerPoint format
Maintain all office files
Coordinate travel arrangements, large events and meetings
Assist in processing payroll
Rockwood Pigments October 2007- August 2009
Account Manager Beltsville, Maryland
Responsible for tracking and billing of various companies
Communicated with production, sales departments, freight carriers and warehouse for orders to be delivered and to make sure all sale goals with new and existing customers were being met
Set up accounts for new business using various software applications
Dealt with pricing on supply to insure orders were filled correctly and processed with a timely manner
Assist with receptionist desk
Maintain sale records in our filing system
Lumenos, Inc. December 2005 -September 2007
Customer Service Advocate Alexandria, Virginia
Worked in high volume call center, providing the highest standard of quality and correct interaction with Lumenos consumers and providers of servicers
Maintain customers accounts
Resolve problems with customers account
File claim records daily
Goode Kitchen and Bath May 2003 - December 2005
Office Manager Forestville, Maryland
Compiled, stored, retrieved and maintained inter-office and warehouse inventory, correspondence and essential contract files
Processed invoices using Microsoft Office
Supervised office staff reported directly to the CEO of the company
Created and maintained contract
Scheduled appointments for subcontractors; and presented projects to potential clients
Drafted contract reports, both narrative and budget
EDUCATION:
Prince George’s Community College Largo, Maryland
Southern New Hampshire University Manchester, New Hampshire
REFERENCES:
Available Upon Request
Contact this candidate