Executive Assistant Customer Care

LUNTU NTSONKOTA

*** ***** ****** . ******** . **** William’s Town . 5601 · 061-***-****

adkai6@r.postjobfree.com

PERSONAL DETAILS

Date of birth 03 June 1984

Identity number 840***-*****-**

Race African

Marital status Married

Citizenship South Africa

Linguistic status Xhosa: read, speak, and write

English: read, speak and write

EDUCATION

High School attended: Forbes Grant High School

Grade Passed: Grade 12

Year Completed: 2002

EXPERIENCE

DATES FROM: 01/09/2004 – TO: 29/09/2006 – (RESIGNED TO PARNTER IN A BUSINESS VENTURE) BUSINESS CONSULTANT, JIREH ACCOUNTING SERVICES

Employed with following responsibilities: Assisting aspiring entrepreneurs with company registration, business plan development and completion of funding application forms. Other job descriptions comprise assisting established businesses with business support services such as feasibility study, marketing plan and income projections / cash flow projections. 2

DATES FROM: 01/10/2006 – TO: 21/08/2008 - (CONTRACT ENDED WITH OUR BIG CLIENT) BUSINESS CONSULTANT, UMBONO BUSINESS SOLUTIONS

Owning partner with following responsibilities: As the organization was a service provider to Umsobomvu (now NYDA), I was responsible for assisting most of their clients who needed business support services through their voucher programme. Young entrepreneurs would come requiring mostly business plan development for funding and I would assist with every basic business need. Other job descriptions comprise assisting established businesses with business support services such as feasibility study, marketing plan and income projections / cash flow projections. DATES FROM: 01/11/2008 TO: 25/02/2009 - (CONTRACT ENDED) EXECUTIVE ASSISTANT, IKAMVA LODGE

Employed with following responsibilities: Receiving bookings and ensure rooms are available and well prepared. Invoicing and ensuring customer care standards are maintained to client accommodated. Completing tender documents and liaison with suppliers and hired personnel to ensure project targets are met.

DATES FROM: 01/02/2011 – TO: 15/07/2020 - (DUE TO COVID 19 THE BUSINESS FAILED AND CLOSED) BUSINESS CONSULTANT, NEOCON BUSINESS CONSULTING

Sole owner with following responsibilities: The business is a service provider to SEDA (Small Enterprise Development Agency), and through their subsidized services (90/10 cost share), I was responsible for assisting their clients who needed business support services such as business plan development, tax returns filing and tax compliance status.

REFERENCES

1. Mr. Garth Ohlson

Owner - Jireh Accounting Services

Tel: 043-***-****

2. Mr. Alex Stemela

Former Business Partner – Umbono Business Solutions 084-***-****

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