Tanuja Valmik

**** ***** **, ***********, ** - **490

Cell : 312-***-**** / E-Mail: adkahp@r.postjobfree.com

Passionate travel/hospitality professional with 16+ years of experience managing global travel, vendor/partner rela onship and service as well as various projects of high volume corporate and educa onal groups. Especiallymanaging Mee ngs, Incen ves, Conferences, and exhibi ons by paying a en on to the details and problem-solving. Seeking to leverage strong leadership skills and exper se to increase profitability and smoother opera on for the organiza on of repute.

PROFESSIONAL ABRIDGMENT

● Master of Tourism Administra on (MTA) with 16+ years of frui ul experience in various segments of the travel & hospitality industry / Office Admin.

● Worked as Interna onal Group Travel Proposal Planner/Opera on Coordinator with Seminars Interna onal, Chicago, from 2019 to 2020.

● Working as Business Development Adviser with Andaman Fiesta - Andaman, India from June 2008 to the present.

● Worked as Office Admin and President’s Secretary with Sharpe & Co - Chicago, USA from 2015 to 2019.

● Worked as Asst. Manager with TUI India – German MNC, Pune, India from October 2007 to 2009.

● Worked as Sr. Execu ve with Cox & Kings (I) Pvt. ltd., Pune, India from August 2005 to 2007.

● Worked as an Execu ve Officer (Intl. Tour Dept.) with Planet–T, Aurangabad from August’2002 to 2005

− GSA: Orbit Tours & Trade Fairs Pvt. Ltd.

− PSA: Thomas Cook (India) Ltd.

● A competent individual with exposure in educa onal and faith- based groups, corporate sales, MICE, walk-ins, close groups, B2B, B2C, trade fairs & opera ons.

● Adept in enhancing sales, team efficiency & increasing produc vity while curtailing opera onal costs & expenses, competent deals. Effec ve communicator with strong leadership, analy cal, problem-solving & organiza onal abili es.

OCCUPATIONAL CONTOUR

Seminars Interna onal, Chicago, IL as Interna onal Group Travel Proposal Planner/Opera on Coordinator Proposal Program Planning :

● Research, create and confirm custom interna onal i neraries as outlined by sales staff and/or the group leaders.

● Obtain land and air costs based on variables such as the number of par cipants, quality of accommoda ons, and inclusions.

● Prepare budgets, send formal proposals and prepare and send final contracts. Oversee final product and pricing.

● Proposal planning aspect entails extensive phone and /or email contact with partners/des na on management companies (land and air) and group leaders, familiariza on with different exchange rates, travel restric ons, visa requirements, and general global knowledge. Opera ons Coordina on :

● Operate the logis cs of the program by finalizing with accuracy all group program details such as daily sightseeing, meals, hotels, cultural performances, ground transporta on, budgets, etc.

● Serve as a liaison between Group Leaders, Group Par cipants, Airlines and Land Arrangements or Suppliers.

● Prepare final tour documents, processing visas, and other required travel documents.

● Monitor program budget including all costs, payments and invoicing.

● Other occasional du es as needed: Rota onal a er-hours on-call duty to assist with par cipant issues. Sharpe & CO - Chicago, IL as an Office Admin and President’s secretary (Part-Time)

● Maintain and assist the company president’s schedule.

● Le ers / document dra ing.

● Perform online tasks and product research

● Conduct clerical du es, including filing, responding to emails and preparing documents.

● Schedule mee ngs and travel arrangements.

● Maintain / order office supplies.

● Contac ng various service providers/contractors and maintaining their service reports.

● Support and assist as needed for various office ac vi es. TUI India- German MNC, Pune as an Asst. Manager (Corporate Sales - MICE) . The Key Deliverable:

I was one of the founding members of the TUI Pune branch. Within 6 months, not only we established our strong existence with a repeat client base in the compe ve market but also exceeded the given revenue targets. Corporate Sales:

● Iden fying and genera ng poten al clients' databases through market research and networking.

● Conver ng inquiries into real- me business by paying a en on to the client's requirement, providing op ons and compe ve proposals through presenta ons and mee ngs.

● Regular follow-ups and mee ngs with the clients.

● Op mum u liza on of available resources to achieve organiza onal objec ves.

● Execu ng innova ve sales techniques and processes to enhance sales and improved delivery of customer service with op mum value for money.

● Catching up with the emerging des na ons, ensuring compliance with the latest and updated visa and airline requirements.

Opera ons:

● Coordina ng with various suppliers – overseas / local & airlines, cruise liners for the best deals.

● Ensuring enhanced quality of personalized services with changing market /customer requirements.

● Managing and liaising with the back-office team for the smooth execu on of various travel groups.

● Loca ng the best deal for a customer for the various travel-related services.

● Check on Visa Documenta ons & Processing.

● To lead a team to deliver the quality of services.

● Iden fying areas of improvement to avoid opera onal difficul es.

● Developing & delivering presenta ons (PPT).

● Check on Final Handover (e.g. Visa, booking for-Hotels, Flights, Cruises, etc. and other land arrangements ) THE NOTABLE ACCOMPLISHMENTS:

● Seamless Opera on of Educa onal Programs:

− South Dakota State University – Denmark

− South Dakota State University – Italy

− DePaul University – Scotland

− DePauw University – Paris, Italy

− UMAIE, Elmhurst College – India

− Wofford College – Vietnam

− St. Catherine University - India

− North Park University - Italy

● Successfully closed the sales, opera ons & traveled as a Chief Tour Coordina on with the Groups:

− Chartered Accountant Associa on Group’ 2009 - Hong Kong & Macau, China (45 passengers)

− John Deere 2009’ - Nepal (320 passengers)

− Zyphar Pharma 2009’ - Europe (50 passengers)

− Tata Indicom’ 2009 -Malaysia (35 passengers)

− Tata Indicom’ 2009 - Thailand (150 passengers)

− Tata Indicom ’2008 - North India (300 passengers)

− Tata Indicom ’ 2008 - Goa (250 passengers)

− BMC so ware 2008’ - Thailand (80 passengers)

− Talen ca So ware 2008’ - Malaysia (45 passengers)

− Suzlon ‘Royal Sumilan 2007’ – Malaysia (1300 passengers)

− CREDAi Netcon Conven on ’2007 – Gen ng Highland, Malaysia (625 passengers)

− Talen ca So ware’ 2006 - South Africa (55 passengers)

− CREDAi Netcon Conven on ’ 2006 – Superstar Libra 04 nights sailing (Mumbai – Lakshadeep – Goa – Mumbai) (600 passengers)

− Sania Motors to South East Asia’ 2004 - Singapore, Superstar Virgo & Malaysia (30 passengers)

● Travel Coordinator for Nichols Piramal Group of 1500 passengers to Thailand in June 2006.

● Successfully handled the various Trade fair Packages in 2002 - 2004

● Conducted a one-month special tourism training program for Masters Of Tourism Administra on students.

ACADEMIC QUALIFICATION

● Master of Tourism Administra on (M.T.A.) from Dr. Babasaheb Ambedkar Marathwada University, Aurangabad in 2002.

● Diploma of Air Ticke ng Management from Na onal Ins tute of Travel & Tourism Management, Pune in 2001.

● B.Com. With Travel & Tourism Management as an op onal subject for 3 years, from Dr. Babasaheb Ambedkar Marathwada University, Aurangabad in 2000. COMPUTERS PROFICIENCY

● Windows, MS-Office (Word, Excel, PowerPoint), Internet Applica ons. LANGUAGES ( written and spoken )

● English

● Hindi

● Marathi

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