Assistant Manager
Resume:
J E W E L D I X O N
************@*****.***
BROWNS MILLS, NJ 08015
PROFESSIONAL SUMMARY
Skilled team player with strong background in customer service and technical environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Hardworking and reliable with the focus on going above and beyond to support team and serve customers. Motivated to continue to learn and grow as a Technical professional. Results- oriented programmer with 1 years experience developing, testing, and maintaining software applications. Designed and developed over 10 applications from functional requirements.
SKILLS
Networking Problem-solving
Troubleshoot service issues Computer system design Hardware research Verbal communication
Knowledge in C++ programming ( 1+
year of experience )
Some knowledge in Java programming
(less than a year)
Passing knowledge of SQL (less than a
year)
EXPERIENCE
Team Member/Training Manager, Burger King Corporation, Jan 2017 - Jun 2018, Brownsmills, NJ
Contributed to team success by completing jobs quickly and accurately and trained 4 new sales associates each quarter.
Learned all required tasks quickly to maximize performance however, sought out ways to go above and beyond job requirements.
Resolved issues in a timely manner to maintain productivity goals. Operated a cash register for cash, check and credit card transactions with 100% accuracy
Managed department resources effectively to consistently meet budget and training targets.
Used surveys, observations, and direct feedback from managers to shape effective training programs.
Manager's Assistant Front Desk / Maintenance Assistant, Choice Hotels - Quality Inn, Jan 2018, Wrightstown, NJ
Greeted each guest pleasantly and provided the desk sheet for sign-in and obtained JD
May 2022
May 2021
signatures for financial documents and internal and external invoices Made accommodations and travel arrangements for visitors while collecting deposits, fees and payments.
Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail. Applied critical thinking in inspecting, troubleshooting, and diagnosing equipment. Implemented root cause analysis to identify maintenance and repair issues. Coordinated and submitted reports on repair, maintenance, and project requirements to help management make effective decisions.
EDUCATION
Bachelor of Science, Informatics & Computing
Rowan College - Sewell, NJ
Associate of Science, Informatics & Computing
Rowan College at Burlington County - Mount Laurel, Nj, United States GPA 3.6.
Dean's List Honoree, 3 semesters.
Awarded Stars Scholarship .
Member, Stars Club .
Member, Computer Science Club.
Member, Queens on the Move
CERTIFICATIONS
Certified in CPR
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