Education

****-**** ******** **********, ******, Kansas 66219 MBA

****-**** ******** ******* *******, Little Rock, Arkansas 72201 BBA

****-**** ******** ******* *******, Little Rock, Arkansas 72201 ABA

Objective

Seeking a management position with an organization where I can utilize my skills and experience to improve operations, increase profitability, and enhance growth. Human Resources Generalist with 10 years of experience with fulfilling organization recruiting, hiring and onboarding needs and requirements. A proven track record of using my excellent personal communication and organization skills to lead and improve HR, payroll, and administration departments, recruit excellent personnel, and improve department efficiencies. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Strong negotiating skills and business expertise and able to work independently.

Work experience

State of Arkansas 07/07-Present (Agencies listed below)

01/01/17-Present Arkansas State Library

Fiscal Support Supervisor -Conducts and Review Performance Evaluations on small groups Hire and train small groups. Assists employees with questions about benefits, FMLA, Workers' Compensation, and other human resources/policy issues. Notarized legal documents for the agency. Receives, reviews, and audits documents to ensure completion; verifies codes, calculations, authorizations and additional required information. Performs data entry of various information, including invoices and payments, to internal automated tracking and reporting system, general ledger, or other appropriate system after reviewing the documents for accuracy. Receives payments, verifies for accuracy, posts money and receipts, and processes funds following prescribed methods; deposits into appropriate accounts. Maintains manual and computerized files. Reviews files for accuracy and corrects information as needed. Files documents alphabetically, numerically, or by other prescribed methods within designated timeframes. Prepares forms, correspondence, reports and other documents utilizing appropriate software. Communicate with vendors and other customers to provide information regarding the status of accounts or other related transactions. Monitor systems to determine the distribution of invoices, contracts, or grants, and may reconcile receipts of bank deposits and bank statements. May create electronic batches of documents and remittances, correct and balance batches, compute tax liabilities, and make corrections. Assist with accounts receivables and accounts payables staff. Calculate and allocate funds. Verify funding availability and authorize purchase requests. Approve invoices for payment. Review and authorize invoice payments on AASIS. Obtain expense warrants, if deemed necessary; Review posting to ledger; Verify ledger balances; Review and authorize various reports; Reconcile bank statements; Compile data for various reports, analyze result, make recommendations; Disburse funds for state aid and federal grant payments. Prepare reports of expenditure for federal programs carried out under the Library Services and Technology Act. Compares all Travel Reimbursement Requests with agency travel authorization form verifies amounts on TR-1, verifies compliance with legal and regulatory requirements, and assigns codes. Responsible for the production of the agency’s financial statements that will become part of the Comprehensive Annual Financial Report (CAFR) and SEFA. Provides coordination on personnel matters within the facility. Full cycle recruitment, hiring and onboarding. Provides daily accurate time and attendance processing for all employees. Full cycle payroll using AASIS system. Responsible for overseeing all human resources issues including staffing, staff relations, orientation, compensation and benefits. Develops and recommends human resources practices and procedures that assist in the growth of the facility.

02/01/14-12/31/17 Arkansas Department of Human Service

Budget Specialist-is responsible for preparing, monitoring, and maintaining program operating budgets and/or biennial budgets. Researches previous year's expenditures and expenditure levels of similar programs and coordinates with unit personnel to determine staffing levels and equipment needs to develop annual program budgets or biennial budgets. Compiles program budget data onto worksheets, including costs of salaries and benefits, supplies, staff travel and training, and other operating budget information and submits to supervisor for review and approval. Monitors program and/or operating budgets by assigning accounting codes to be use when reporting allowable expenditures and reviewing position utilization reports to ensure proper time and expenditure reporting by personnel in assigned programs. Identifies cost accounting errors by examining time distribution reports, prepares correct entries for input, and submits to supervisor for approval. Prepares monthly and quarterly financial budgetary reports to identify and avoid potential problems and to comply with state and federal rules and regulations. Attends and participates in monthly staff meetings to explain financial conditions, identify noticeable trends, and forecast program expenditures. Reviews purchase requests to verify compliance with specifications, quantity, and accounting codes, assigns requisition and vendor numbers, obtains approval for purchase, enters data into computer, and prints purchase order. Monitors purchases to ensure a timely receipt of goods and services, determines the need for purchase, and completes forms to cancel orders when necessary. Contacts vendors and customers about the status of their orders and arranges for the return of products to vendors. Directs the activities of an administrative support staff by interviewing applicants, hiring, terminating incumbents, assigning and reviewing work, training, and evaluating the performance of incumbents. Facilitates department interaction and activities with vendors, suppliers, the Office of State Procurement, professional vendor associations and other outside entities as required. Ensures compliance of departmental purchases of commodities and services with state procurement laws, regulations, and departmental policies and procedures. Provides technical assistance to departmental personnel, vendors, and other entities regarding state procurement laws and regulations, state and departmental procurement policies and procedures and contract terms. Oversees request for bids, customer quotations, and purchase orders for vendors. Maintains a daily production log and prepares monthly reports on completed printing/coping jobs and total cost of materials. Disseminates and interprets regulations, policies, and procedures to program participants, coordinates internal and external personnel and activities to identify needs, problems, and accomplishments of program, conducts meetings to discuss program progress or problems, and presents program workshops or training. Participates in the development of an operating budget by identifying program needs, preparing justifications, monitoring expenditures, approving reallocation of funds, and preparing related reports. Assisted in recruitment outreach to prospective employees. Conducting payroll and ensuring accuracy for 300 employees. Oversaw daily and weekly billing audits to ensure that we met Medicare and Medicaid standards for over 500 patients. Monthly file audits to ensure all human resources practices have been followed.

Payroll Services Specialist- is responsible for the production and processing of regular and supplemental employee payrolls. Calculates and balances payroll records and data, makes appropriate corrections to payrolls, and coordinates and notifies staff of payroll corrections with various departments. Prepares voucher adjustments, reviews computer printouts, makes corrections, coordinates filing of payrolls, and distributes reports for APERS and Claims. Perform reconciliation reports for APERS and error reports for FMLA/CAT leave. Provides coordination on personnel matters within the facility. Full cycle recruitment, hiring and onboarding. Provides daily accurate time and attendance processing for all employees. Full cycle payroll using AASIS system. Responsible for overseeing all human resources issues including staffing, staff relations, orientation, compensation and benefits. Develops and recommends human resources practices and procedures that assist in the growth of the facility.

Fiscal Support Specialist (Acct Receivable)-Receives, reviews, and audits documents to ensure completion; verifies codes, calculations, authorizations and additional required information. Performs data entry of various information, including invoices and payments, to internal automated tracking and reporting system, general ledger, or other appropriate system after reviewing the documents for accuracy. Receives payments, verifies for accuracy, posts money and receipts, and processes funds following prescribed methods; deposits into appropriate accounts. Maintains manual and computerized files. Reviews files for accuracy and corrects information as needed. Files documents alphabetically, numerically, or by other prescribed methods within designated timeframes. Prepares forms, correspondence, reports and other documents utilizing appropriate software. May communicate with vendors and other customers to provide information regarding the status of accounts or other related transactions. May monitor systems to determine the distribution of invoices, contracts, or grants, and may reconcile receipts of bank deposits and bank statements. (ASH Human Resources) Payroll Specialist- Assists payroll staff by processing and coordinating the production of payrolls within established timeframes. Calculates and balances payroll records and data, makes appropriate corrections to payrolls, and coordinates and notifies staff of payroll corrections with various departments. Prepares voucher adjustments, reviews computer printouts, makes corrections, coordinates filing of payrolls, and distributes reports, as required or requested. Assists in preparing payroll reports for state and federal agencies, assists departments with payroll related questions or problems, and compiles data concerning payroll production when requested. Reviews data entered in computer for accuracy, verifies corrections made schedules and plans workflow for various payrolls, and coordinates jobs with computer services. Provides technical assistance concerning payroll, reviews budgets to verify salary loads, and assists in distributing warrants. Explains policies and procedures, assists in training payroll employees, prepares responses to correspondence, and recommends changes in payroll production procedures. (DDS) - Alexander Human Development Center-HRA (Human Resources Assistant) maintains current and former employee files in accordance with Federal and State laws and regulations. Conducts pre-employment background checks, including but not limited to reference checks and criminal background checks. Assists employees with benefit issues, provides insurance updates to supervisor and notifications to employees; may processes all insurance benefits transactions. Performs data entry into appropriate databases; prints payroll records as required. Responsible for maintaining a current centrally located employee bulletin board with employee posting requirements. May print and distribute updates to field offices. Prepares job postings for vacancies; processes employment applications and documents and prepares them for qualification review; assembles hiring packets in compliance with hiring procedures and forwards to hiring supervisor for the interview process; schedules applicants for interviews. Assists employees with basic questions about benefits, FMLA, Workers' Compensation, and other human resources/policy issues. (DDS) - Alexander human Development Center -Resident Care Tech.-provides and instructs residents in learning living skills, including personal hygiene, housekeeping procedures, financial management, and individual counseling. Ensures a clean, safe, and secure environment conducive to behavioral changes based on program rules and regulations. Assists case manager in writing individualized plans for residents, planning, monitoring, and developing progress reports. Oversees residents to monitor activities and behavior, counsels’ residents to reinforce positive behaviors, and promotes social interaction. Maintains and compiles daily evaluations of behavioral reports by noting residents' actions, medical problems, and disciplinary and rules violations. Organizes, arranges, and escorts residents on recreational activity trips. Participates in the inspection of the living unit for fire, safety, and maintenance purposes. Teaches and conducts drill, ceremony, and physical training. Orders supplies as needed.

11/08-05/09 Arkansas Department of Military (LRAFB) Admin I. task were printing, copying, and faxing vital records, making travel arrangement, processed orders, keyed time, receive incoming and outgoing mail.

07/07- 11/08 Arkansas Department of Health and Human Service (Vital Records-Doc Examiner) My task are printing, copying, and faxing vital records and answer phones, customer service. I also receive incoming and outgoing mail, recorded express, certified, and priority mail. I perform research on microfilm and microfiche and key in money for the cash office, process daily reports.

(ADH- Central Region) Clerk I-The County Health Records Clerk I work under general supervision. I was a backup timekeeper for this agency. Responsible for maintaining local health unit records, updating files, preparing routine correspondence, and maintained reports. Receiving and accounting for fees, and assisting the public. Reviews referrals for services and interviews applicants and/or family members to explain eligibility requirements, form completion requirements, and community resources. Requests information to determine client eligibility or needs and forwards requests for approval to appropriate staff in accordance with established procedures of Medicaid under Family Planning.

01/01/17-Present Easter Seal of Arkansas

Supportive Living (House Mgr.) - provides and instructs residents in learning living skills, including personal hygiene, housekeeping procedures, financial management, and individual counseling. Ensures a clean, safe, and secure environment conducive to behavioral changes based on program rules and regulations. Assists case manager in writing individualized plans for residents, planning, monitoring, and developing progress reports. Oversees residents to monitor activities and behavior, counsels’ residents to reinforce positive behaviors, and promotes social interaction. Maintains and compiles daily evaluations of behavioral reports by noting residents' actions, medical problems, and disciplinary and rules violations. Organizes, arranges, and escorts residents on recreational activity trips. Participates in the inspection of the living unit for fire, safety, and maintenance purposes. Teaches and conducts drill, ceremony, and physical training. Orders supplies as needed.

06/06-01/2007 Pulaski County District Courthouse, Little Rock, Ar. Clerk I worked doing general file clerk; work with multi cases for the Pulaski County area. Helped with customer service for expunge cases, scanning files, prepared dockets, certified documents, and managed files.

04/05- 05/06 Cingular Wireless, Little Rock, Ar. Retention Manager – Specialized in Grade A. Accounts and Collection. Responsible for renewing client contracts and contacting clients whenever it is unclear of whether or not the client wishes to renew the contract. I was responsible in the communication with customers with attempts to prevent cancellation. Manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members.

Computer Skills

MICROSOFT WORD (95, 97, 98 03,10), ADOBE, QUICKBOOKS, MICKIE, CATMAN, MICROSOFT MONEY, COREL WORD PERFECT, PUBLISHER, AS400, ALPHIE, ACCESS, POWERPOINT, EXCEL, EDOC, OUTLOOK, AASIS, SAP, PBAS, WANG, MAINFRAME, ANSWER, ROAS, & ON-BASE CLIENT

Skills

Great Organizational Skills, Good Customer Services Skills, Great Communication Skill, Typing, Data Entry, Faxing, Machine Operator, Great People Skills, Excellent Computer Skills, PGCS, AASIS trained and certified for Human Resources, Payroll, Time/Recording, Basic Procurement, PCS/TGS Contracts, IFB, Accrual Engine, Cash Receipts/Deposit, sand Purchasing.

Core Competencies

Human Resources Administration • Daily Operations Oversight • Reporting • Client Relations • Communication Child Behavioral Analyses • Data Entry • Operations Improvement • Adult Developmental Disabilities Analyses Policies/Procedures • Security • Staff Training/Development • Customer Service/Support

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