** ******** ****

White / Female

English / Afrikaans (Fluent speaking/writing)

Code 8 License

Married

Diploma in Marketing Management

Inbound Marketing Certificate

Digital Advertising Certificate (SEO, Email, Facebook)

Leadership Skills in Business Certificate

Décor, Draping & Events Management Certificates

Web & Graphic Design Certificate

Kuswag High School: GR 12 (1997): English, Math, Afrikaans, Accounting, Biology, Business Economics Computer Skills: Advanced MS Word & Excel; Outlook; PowerPoint; Lotus; Adobe Professional. Message Reach Email. Opera Property Management (Hospitality). Typing 72 words p/m.

Web & Graphic Design Programs: Advanced HTML

(XHTML & CSS) & Graphic Design Certificate; FTP;

Dreamweaver; Adobe Fireworks; Inkscape Editor; Flash & PaintShop Pro; Listrak; Web Matrix.

Accounting Programs: Pastel Accounting; Sage; Express Accounts; SITS; Aptos; Pivotal; Exact; Quickbooks, and Microsoft Dynamics AX (Axapta).

Excellent interpersonal skills Time optimisation

Communication skills & networking ability

Meticulous Creativity, innovative & writing skills

Adaptability & flexibility Numerical & IT skills

Passionate & enthusiastic Self Motivator

Strategic Thinker Aptness Problem-solving

Leadership Work well alone or as part of a Team

Elegant Events: Audrey Claassen (Former Partner) adka18@r.postjobfree.com Tel: 072-***-****

King Edward Hotel: Wayne Harmse (GM)

adka18@r.postjobfree.com Tel: 083-***-****

PR Newswire: Samantha Proctor (Marketing Manager) adka18@r.postjobfree.com

PR Newswire: Mike Barrett (Credit Manager)

adka18@r.postjobfree.com Tel: +44 (0-740*-**-**** EMPLOYMENT HISTORY:

Duties:

When my partner left the company I took over all duties as a trainer and stopped planning events.

Provide training courses in events i.e. Wedding Draping, Marquee Draping, Table Decor and Events Management.

Travel across SA to provide these courses to students, government and companies as required.

Marketing courses online (SEO, SEM & SMM), whatsapp and newspapers per province.

Running of online promotions to cover social media, related websites and our company website.

Bookkeeping, updating CRM systems, paying of creditors and keeping course material up to date and relevant.

Registering and liaising with students, organise the venue, catering, certificates, booklets and equipment for the day of the course.

Course training. After course assistance and student development.

Liaising with government and other institutions for student development and requirements.

Liaising with SETA to ensure all relevant documentation is received and all processes are followed to ensure proper training for each student. Duties:

Event planning, design and production while managing all project delivery elements within time limits.

Liaise with clients to identify their needs and to ensure customer satisfaction.

Conduct market research, gather information and negotiate contracts prior to closing any deals.

Propose ideas to improve provided services and event quality.

Organise venues and manage all event’s details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment promotional material etc.

Ensure compliance with insurance, legal, health and safety obligations.

Specify staff requirements and coordinate their activities.

Proactively handle any arising issues and troubleshoot any emerging problems on the event day.

Conduct pre- and post – event evaluations and report on outcomes.

Conducting and overseeing all financing aspects of a business i.e. invoicing, preparing financial statements for VAT, bank reconciliations, cash flow management, expense tracking, accounts payable, invoicing, credit control, petty cash and payroll.

Duties:

Competitor analysis for accommodation and banqueting irrespectively in line with the marketing strategy.

Market segmentation of current markets, prospect and international markets and building a successful relationship with tour operators, travel agents, corporate companies and government departments.

Securing Mr Mandla Mandela to stay at the King Edward Hotel. This included organising breakfasts and dinners with government officials.

Procured ‘Africa Salutes You’ exhibition of 32 prints of flags of the countries participating in the FIFA World Cup. These prints are painted by the kids of Mvezo and signed by Mr Nelson Mandela.

Communication strategies to include research and SWOT analysis to build relationships with target markets and visiting clients on a weekly basis.

Dealing with problematic situations as well as complains from guests.

Measuring and reporting on the departmental / organisational KPA’s (Key Performance Areas) using KPI’s.

Durban

074-***-****

adka18@r.postjobfree.com

COMPUTER & PROGRAM SKILLS:

EDUCATION:

PERSONAL INFORMATION:

SKILLS:

REFERENCES:

LIZETTE KOEN

Elegant Events (Durban, SA)

March 2014 – September 2019: Training Officer

Elegant Events (Durban, SA)

March 2011 – April 2014: Event Planner

The King Edward Hotel (Port Elizabeth, SA)

February 2008 – February 2011: Marketing Manager

(The King Edward Hotel Duties continue…)

PR Newswire Europe (UK, London)

November 2005 – December 2007: Marketing Executive Europe PR Newswire Europe (UK, London)

February 2003 – October 2005: Senior Credit Controller Amanzimtoti Transporters CC (Durban, SA)

January 2000 – February 2002: Accounts Assistant

Performance evaluation of employees in my department to include performance management ensuring each employee performs to the best of their ability so that the department can reach their targets in order to meet the company’s overall goals.

Design and deliver marketing information to be used in the setting of sales strategies i.e. building the website to include new text and photos, distributing this information on other relevant websites (SEO, SEM & SMM) over the internet and on printed materials.

Corporate Identity - Rebranding the renovated hotel, dealing with agencies to create new logo, brochures and printed material for each product and department in relation to the marketing plan.

PR and Communications i.e. writing press releases, designing of adverts, sponsorships, organising marketing events such as first floor opening of the hotel, educations for tour operators, showcasing our product at exhibitions and utilising the media mix.

Managing the day-to-day activities and coordination of events in the banqueting department for 3 months.

Weekly Reports to the General Manager.

Duties:

Establishing the marketing department together with the Marketing Manager, setting-up policies and procedures.

Managing the database, running reports and general support for the sales team in London, France, Belgium, Netherlands and Sweden with the Head Office in the USA.

Online and Print Campaign Management, editing of press releases ensuring we provide the very best targeting, distribution and monitoring services to our clients. Producing and reporting of HTML surveys.

Building and maintaining relationships with service providers and affiliates across Europe.

Coordinating and overseeing of all copy for group & brand brochures, advertising and promotional items.

Producing HTML emails, PowerPoint presentations, Word & Excel reports and delivering the marketing schedule/plan.

Managing budgets.

Member of the company’s social committee, environment working parties & internal magazine.

Project: Meet the Media (Monthly Event)

Monthly event management, bringing together blue chip clients with a well-known Editor in the media to establish brand awareness approx 100-200 delegates i.e. The Times and The Economist.

Meet the Media involves: Sourcing, inspecting & booking venues; editor sourcing and décor arrangements; Invitations

(digital & print); managing invitation list; menu arrangements; development & implementation of project plans for events.

Analyzing & reporting on website and email invitation clicks per user; news releases; feedback forms and client interest in future events

Duties:

Receiving, analysing, and reviewing credit applications from sales staff, and researching clients’ credit profiles and financial histories to determine credit risks.

Opening of client account according to company guidelines after Credit Manager authorised the client and provided a credit limit.

Producing and analysing aged debt reports and reconciliation of accounts.

Chasing debt of an international and local blue chip client base via telephone, email, letter and fax.

Monitoring sales during the process in order to keep ledgers to a minimum

Full management & monitoring of the client accounts to ensure payment terms are kept & ledger comments are up to date.

Client queries with clients in UK and Europe and liaising with other departments i.e. sales and client services in UK & Europe.

Providing accurate and detailed oversight of financial analyses of each account while collaborating with multiple teams to enable maximum efficiency and productivity.

Meeting deadlines and arranging repayment terms with debtors.

Providing reports on KPI’s in the Performance Matrics i.e. DSO, CEI, ART & PTP to measure our efficiency methods for collections.

Processing payments from clients via credit/debit cards and cheques in GBP & EUR .

Payment allocation of payments received (credit/debit cards, cheques and EFT & Direct Debit payments) & journals onto the system.

Rescuing up to 80% of old debt by revising and amending invoices to include correct purchase order numbers and descriptions as per blue chip company supplier regulations.

Managing all facets of accounts receivable, spanning customer invoice generation, payment reconciliation, customer account adjustments and customer statements.

Liaising with the legal department on all accounts in arrears that has not kept to their payment terms in terms of company regulations.

Management of departmental procedures in the Credit Manager’s absence. Producing reports for the Credit Manager. Travelling: March 2002 – January 2003

Duties:

Dealing with orders to delivery, diary management and dispatching of staff.

Answering of phone and dealing with customers at front desk.

Updating database and opening new accounts for debtors/creditors, quotations and ordering of stock.

Payroll Duties of 25 staff, Paying PAYE and UIF, Preparation of reports and VAT for accountant.

Inputting all invoices on the system and Producing and analysing weekly aged debt reports.

Chasing debt via telephone, email and fax. Organising repayment terms with bad debtors.

Inputting all payments on Pivotal and paying all creditors via internet banking or cheque.

Month end reconciliation and year end reconciliation.

Invoicing, sending statements & resolving account queries.

Contact this candidate