GLORIA NABAKOOZA
NATIONALITY Ugandan
LANGUAGE English
VISA STATUS Visit Visa
LOCATION Abu Dhabi
CONTACT +971*********
EMAIL **********@*****.***
WAITRESS
OBJECTIVE
Am excellent hard worker always on timer, very reliable and I have a great problem solving skills. I know how to provide and maintain a suitable and efficient work place, with 4+years of experience.
SKILLS
Food safety - Creativity
Active listening -Technical Knowledge
Positive language -Communication
Problem solving -Empathy
WORK EXPERIENCE
ABU DHABI CLEANCO TRADING IMPORTING COMPANY 2018 -2020
POSITION – HOUSEKEEPING
Duties and responsibilities.
Clean and supply designated facility areas.
Perform various cleaning actions such as dusting, sweeping, vacuuming, mopping etc.
Perform and track routine inspection.
Perform and track maintenance activities.
HOTEL AFRICAN Kampala-Uganda 2016 -2017
POSITION – WAITRESS
Greeting and welcoming customers
Provide a warm welcome and fond farewell to the guests.
Greeting guests according to the standard service.
Prepare all food beverages mise-en-place duties.
Maintaining all type of silverware and E.P.N.S were (Electro plated Nickel Silver) used in the restaurant for food and beverage service.
Making sure al assigned duties prior to service are completed.
Attend service briefings prior to each meal period.
Greet and seat guests.
Serving food and beverage orders.
LUXURY RESTAURANT Salama Road-Uganda 2015 -2016
POSITION WAITRESS
Welcome and greeting customers.
Communicate order details to kitchen staff.
Check dishes and kitchen ware for cleanliness and presentation and report any problem.
Serve food and drinks orders.
Arrange table settings and maintain a tidy dining area.
Deliver checks and collect bill payments.
Carry dirty plates, glasses and silverware to kitchen for cleaning.
Meet with restaurant staff to review daily special, changes on the menu and service specifications for reservation.
Follow all relevant health department regulations
Provide excellent customer service to the guests.
EDUCATION
Uganda Certificate of Education 2012
Midfield Senior Secondary School
Uganda Advanced Certificate of Education 2014
Kololo Secondary School
Certificate in Catering and Hotel Management 2016
Global Institute Of Information Technology and Business Makerere
ACHEIVEMENTS
Working hand in hand with my team to achieve a daily food production, on everyday basic as an in-charge and maintaining high food quality from 2017 to present.
Setup, preparing, maintaining and serving high quality food to quest in coffee club restaurant which has doubled the number our guests in the past.
REFEREES
Available upon request.
I Declare that the above information is true to the best of my knowledge
GLORIA NABAKOOZA