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Customer Care Assistant

Location:
Davao City, Davao, Philippines
Posted:
March 30, 2021

Contact this candidate

Resume:

B* L* Fatima Village Mintrade Drive

Brgy. Centro, R. Castillo Agdao Davao City Cell phone No: +63-975-***-****

adk9xu@r.postjobfree.com

EDITHA SALUPAN - BALILI

OBJECTIVE

Use my knowledge in which where my skills and expertise will best utilized.

PERSONAL INFORMATION

Birth Place : Tagum City

Birth Date : September 16, 1975

Civil Status : Married

Nationality : Filipino

Religion : Roman Catholic

Height : 5’3”

Weight : 55 kilos

PROFESSIONAL ACHIEVEMENTS

TRAININGS AND SEMINARS

“Quality Customer Care for Quality Education”

Laboratory and Librarian Facilitator Training

Cebu Northwinds Hotel, Lahug, Cebu City

December 13-14, 2010

Learning without Borders Seminar Tour 2008

Multimedia – A Complete Teaching Experience

University of Immaculate College, Davao City

January 26, 2008

6th Davao Online and Information Seminar 2008

Royal Mandaya Hotel, Davao City

April 26, 2008

Catholic Educators Congress

“The Heart of the Catholic Educator

Ateneo de Davao University, Davao City

January 13, 2007

CONSAL at the Crossroads: Challenges for a Greater

Regional Cooperation

Brokenshire College, Davao City

May 19, 2006

General Assembly for Librarians

Davao City Library and Information Center

SP Bldg., Davao City

September 6, 2006

Career Management and Development for Librarians

Davao Doctors College, Davao City

November 10-11, 2006

3rd Digital Information and Education Seminar 2005

Royal Mandaya Hotel, Davao City

April 29, 2005

Seminar-Workshop on Abstracting and Indexing

Assumption College of Davao, Davao City

July 14-15, 2005

The State of the Art of the Filipiniana Collections in the Philippines

Eugenio Lopez Center, Antipolo City

November 20, 2000

SKILLS

Computer Literate (Knows Microsoft Word, Excel and PowerPoint)

Clerical Works

WORK HISTORY

July 7, 2009 – Present - College Librarian

STI College of Davao

Lim Building

Bajada, Davao City

Organize and provide access to information and help students and faculty perform research.

Performs other related duties as required by the administrators / CEO.

Maintain and supervise the maintenance records and statistics

Perform daily activities/ retrieves reports, checks library materials in and out, and files.

Conduct annual inventory of books, materials and equipment.

Conduct library orientation at the beginning of the semester.

Maintain updated records, files and control logs as required.

Ability to use computers and rapidly input data and retrieve records and information.

Ability to organize workload and manage a filing method and management techniques.

Generate various reports as required.

Canvass & purchased book materials for whole year used.

June 15, 2005 – June 1, 2008 - Elementary Librarian

Assumption College of Davao

J.P. Laurel Davao City

Cabaguio Avenue, Agdao

Davao City

Organize and promote information resources in the school library that support the curriculum and the needs of its students.

Implement and promote the school library program within their elementary school.

They manage library staff, equipment and facilities, and serve as experts in books, electronic resources and audiovisual materials.

Conduct annual inventory of books, materials and equipment.

Conduct storytelling from preschool to grade two pupils.

June 2002 – April 2005 - College Librarian

Children of Mary Immaculate College

Malinta, Valenzuela City

Conduct annual inventory of books, materials and

equipment

Conduct library orientation at the beginning of the semester.

Search standards references materials, including online sources and the internet.

Processing information – compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

April 8, 2000 – May 30, 2002 - Asst. Elementary Librarian

St. Mary’s College of Meycauayan Bulacan

Bulacan, Manila

Supervising student helpers and library clerical staff.

Classify new materials by subject matter and describe the material or books, for easy access by students and teachers.

Conduct annual inventory of books, materials and equipment.

January 1998 – April 6, 2000 - High School Librarian

Rizal Memorial Colleges

Madapo Heights, Davao City

Supervise and manage the school library.

Ordering, receiving, cataloguing and displaying new materials including hardware, software, books, journals and other research materials.

Conduct annual inventory of books, materials and equipment.

May 1997 – December 1997 - Office Clerk

Pagatpatan Law Office

Davao City

Assists the lawyer in performing legal analysis, researching and preparing legal files or documents.

Provide assistance in all kinds of legal and administrative matters to the team of legal services.

Delivering subpoenas to the parties and witnesses to the action.

Filing petitions, pleading and other legal documents pertinent to court procedures.

June 1992 – April 1997 - STAP Clerk

Library / College of Law

(Student Training Assistant Program)

University of Mindanao, Davao City

Compiling records of office activities

Typing documents

Monitor the IN and OUT of the students

Assisting the Librarians

Answering and directing phone calls

Reviewing files and records to answer requests for information

Photocopying, scanning and faxing

EDUCATION

Tertiary : Bachelor of Secondary Education

Major in Library Science

University Of Mindanao

Bolton St. Davao City

1996-1997

( with Masters Degree units)

Secondary : Tagum City National High School

Tagum City

1991-1992

Elementary : Magugpo Pilot Central Elementary School

Tagum City

1985-1986

REFERENCES

Ms. Amor Bandala +63-946*******

School Cashier

STI Education Services Group, Inc.

cor. J.P. Laurel Ave., Davao City

Ms. Chinie Ann M. Maat +63-908*******

Operation Assistant

STI Education Services Group, Inc.

cor., J. P. Laurel Ave., Davao City

Ms. Leslie Joy Lumbaning Escalera (+63 ) 90 9476 6689

School Accountant

STI Education Services Group, Inc.

cor., J. P. Laurel Ave., Davao City



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