CURRICULUM VITAE OF RAKHEE BHOWAN
PERSONAL INFORMATION
Surname Bhowan
Name Rakhee
I.D Number 841-***-**** 08 4
Gender Female
Dependents One (9 years old)
Marital Status Married
Home Language English (read, speak, write)
Other Languages Afrikaans (read, speak, write)
Driver License Code 08
Telephone No: (Cell) 083*******
EDUCATION
High School Attended Springs Girls’ High School
Highest Grade Passed Matric (Grade 12)
Year Passed 2002
TERTIARY EDUCATION
Institution Rosebank College (Benoni)
Subject Certificate in Principles of Human Resources 74% Management - PASSED
Contact person Nompumelelo Mokwayi
Tel: (011-***-****
Institution Lyceum College
Subject Diploma: Public Administration
Tel: (011-***-****
Subjects completed Business Communication 87%
General Management 66%
Local Governance Management 1 75%
Public Relations 1 67%
Public Management 1 78%
Public Personnel Management 1 75%
Currently still in progress
Certificates Obtained
Name of Institution iSolve
Subject Microsoft PowerPoint 2007 Level 1, 2, 3 & 4 Name of Institution Keybase Training Solutions
Subject Sharepoint 2010
Name of Institution Bytes People Solutions
Subject Microsoft Word 2007 Essentials
Microsoft Word 2007 Styles and Formatting
Microsoft Word 2007 Advanced Functions
Name of Institution Ngebuse Leadership Training
Subject Office Management Programme
Conflict Management Programme
CAREER SYNOPSIS
Name of Company Positions Held Dates
Actsys Cables & Wireless Solutions
Contact Person: Ernie Smith
Tel: 011-***-**** March 2019 – to date
Tammy Taylor Nails (Springs) April 2017 – Feb 2019 Director/Owner
Springs Ekurhuleni
Metropolitan Municipality HR Clerk
Contact Person: Riana Naude
Tel: (011-***-**** Feb 2009 to March 2017
Benoni Ekurhuleni Typist Nov 2006 – Jan 2009
Metropolitan Municipality
Contact Person: Thea Hiscox
Tel : (011-***-****
Zaf Khan Attorneys Law Secretary June 2004 – Oct 2006 Contact Person: Zaf Khan
Tel : (011-***-****/4
Timbercity Springs
Data Capturer, Stock, Nov 2002-Aug 2003
Sales & Admin Clerk
Contact Person: Ami Beharie
Tel: (011-***-****
EMPLOYMENT HISTORY
Company Actsys Cables & Wireless Solutions
Position Key Account Executive
Duties & responsibilities As follows
Contact prospective clients and introduce them to the company
Obtain new customers and open accounts where necessary
Liaise with clients with regard to RFQ’s
Complete quotations as per RFQs received, on K8 software
Process sale as per purchase orders
Make sure there is sufficient stock to fulfill order
Contact suppliers for pricing and purchasing of stock
Ensure that orders are delivered as per client’s purchase orders
Stock take when necessary
Liaising with clients on a regular basis ensuring excellent service at all times
Complete daily reports
Compiling and designing monthly specials
Sending specials to all customers
Company Tammy Taylor Nails (Springs)
Position Director
Duties & responsibilities Design and set-up of salon Conducting interviews and recruiting staff
Ordering of stock
Delegating to staff
Management of staff
Management of consumables
Payroll
Creditors control
Ensuring that the salon is providing the best
possible service at all times
Company Ekurhuleni Metropolitan Municipality
Position HR Clerk
Duties and responsibilities As follows
Capture new employees onto Oracle system
Assist new employees to complete the necessary documentation required by HR
Opening new files for new employees and filing same
Maintaining a neat, organized and updated filing system for entire Springs area
Daily filing to ensure all files are updated on a regular basis
Maintaining and updating all pension fund forms as well as medical aid forms and ensuring that the forms are filed in an organized manner so that they are easily located
Ensuring that all information and personal information contained in the files remain confidential
Attending to families regarding funeral claims of a deceased employee
Completing funeral claims in a timeous and compassionate manner
Ensure that all funeral benefits are paid within 24-48 hours
Attending to families regarding death claims
Solving problems which may arise within the family so as to ensure that benefits are paid out as soon as possible
Arranging and attending meetings with the pension funds, in difficult cases
Liaising with the various pension funds on a daily basis via email, fax, telephone and post
Continuous follow-ups with applicants as well as pension funds
Applying for trust accounts for minor dependents of the deceased employee
Completing trust advances and trust withdrawals
Provide information, application forms and relevant contact people regarding pension backed lending
Attend to queries from families of a deceased employee and/or, from pension funds
Attend to employees who wish to update their beneficiaries
Provide employees with medical aid forms and assist with the completion thereof
Typing of letters (independently), faxing, emailing, making copies where necessary
Maintaining an archiving system and ensuring that the files can be easily located
Attend meetings and taking minutes for additional sick leave applications
Asset controller for HR, Provision and Maintenance, Eastern Region (Springs, Nigel, Brakpan & Benoni):
o Ensure that all assets are updated and correct on a regular basis o Complete forms and arrange for the transfer of assets which are being moved o Maintain a filing system of the asset records and ensure that they up to date ensuring that all assets are easily located
Learnerships/Experiential Students
o Delegate tasks to students on a daily basis
o Train students on how to performs necessary tasks o Give advice where necessary to ensure that all communication is understood and carried out correctly
o Assess progress of students and give feedback to Manager regarding same o Creating detailed training manuals for all students o Motivating and providing inspiration to students to perform duties at the best of their ability
o Conducting one-on-one meetings with students regarding their concerns, progress, and any area in which they may be struggling. o Providing solutions to ensure that all duties are performed within deadline dates whilst ensuring the highest possible level of service at all times. o Paying great attention to students’ strong points and encouraging students to grow in that particular area.
o Resolving problems which may arise
o Reprimanding students who refuse to follow duties which are delegated to them.
o Ensuring that all students gain as much knowledge with regard to HR processes and procedures
o Stressing the importance of keeping all information private and confidential at all times and to protect sensitive personal information which they may come across in the personnel files of employees.
o Providing students with a detailed description of how to maintain an excellent filing system
o Training students on the importance of accurate, neat, updated and easy to locate filing system
o Writing detailed reports on the progress of each student who has been trained. This report will be considered when making the decision to extend or terminated internships.
o Uplifting students who are capable of performing excellent work but are reserved and afraid to take their field of interest to another level.
Act in Admin Officers position when necessary, duties of which are as follows: o Check, complete and capture all acting allowance applications o Complete relevant pension documents for employees who are leaving the employment of the institution
o Arrange and chair additional sick leave meetings, complete minutes of same and email to relevant person
o Attend to queries with regard to pension benefits o Liaising with the various pension funds with regard to queries o Fax, email, post, photocopy documents
Perform and carry out all additional duties delegated by Manager During my period of employment in the above-mentioned position, I gained experience in the following:
Emotional intelligence;
Communication skills;
Interpreting body language and tone of voice;
Resolving conflict;
Understanding that each individual requires a different way of communicating with them;
Excellent knowledge on professionalism in the business environment Company Ekurhuleni Metropolitan Municipality
Position HR Clerk
Duties & Responsibilities As follows
Ekurhuleni Employees (Eastern Region) with regard to bursary applications and claims
cheques
, relating to funeral benefits as well as death claims which also entails dealing with bereaved family members.
- Maintaining record of all assets in division
- Transferring of assets when necessary
- Writing off damaged and old assets and ensuring collection thereof
- Acting in Admin Officer’s post
- Processing Acting Allowances
- Processing pension documents for employees retiring
- Organising and performing all administrative duties regarding induction and new employees documentation.
- Capturing of information of new employees
I have obtained a permit to drive Council-owned vehicles. Reason for leaving: Better prospects
Company Benoni Ekurhuleni Metropolitan Municipality Position Typist
Duties & Responsibilities as follows
of all memos, letters, items, etc.
Reason for leaving: Better prospects
Company Zaf Khan Attorneys
Position Legal Secretary
Duties and Responsibilities As follows
Attorney, Antenuptial contracts, Sale and Lease Agreements, etc. photocopying of documents and letters which need to be served and/or posted Reason for Leaving: Better prospects
Company Timbercity Springs
Position Data Capturer, Stock, Sales and Admin Clerk Duties and Responsibilities as follows:
-sales)
up and balancing the cash register
Reason for Leaving: Temporary position